Named Forbes' Top Ranked Plumbing Company of 2024!
Benjamin Franklin Plumbing® of Ocean City has solved countless plumbing problems throughout our communities, but there’s one reason customers trust us with their homes and businesses: because we also provide excellent customer experiences. What does it mean to provide a good customer experience when your job is being a professional problem-solver? Isn’t the ‘result’ the only thing that matters?
With our Berlin plumbing experts, you get the best of both worlds: a local and familiar team backed by a trusted national service. Because Benjamin Franklin Plumbing® of Ocean City is an independently owned and operated business, you’ll never be more than a phone call away from the owner—which is how we can get things done so quickly!
Every one of our customers is a neighbor, a friend, or someone we’ve seen around town. That’s really what sets us apart from both independent plumbers and national chain businesses. We’ve got the skills, resources, and prices of a national business, but with all the warm and neighborly service people have come to expect from us.
At Benjamin Franklin Plumbing, our Berlin plumbers take a different approach. Instead, we promise to respect your time by showing up for our appointment window. We take punctuality so seriously that we pay our customers $5 for every minute we’re late (up to $300). When we show up, we thoroughly inspect the plumbing problem to get a full view of the issue, then we offer an honest price based on our Straightforward Pricing Guide.
Once you approve the price, we get to work. With a fully stocked work van, our plumbers can repair 90% of problems on the spot. Our highly trained plumbers carry out repairs that exceed the highest industry standards for durability, safety, and reliability. Don’t take our word for it—we back up our repairs with a two-year 100% satisfaction guarantee.
Learn more about our Delmarva-based plumbers.
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When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
Lisa Lewandowski
Anthony was wonderful. Very knowledgeable and careful when working so as to not make a mess. He made sure we were happy with his work before leaving. We will definitely request him again if we have any further issues
Kayla Ortiz
Don was amazing! He was very patient and explained everything! I am extremely grateful for his time and work today!
Mia Kenny
Ben Franklin were professional, efficient and fantastic! DJ called to explain everything before starting the work. They made signing the work agreement easy and it was a breeze doing business with them. DJ for the work win!!! A+
Timothy Brown
John came out in less time than I expected! He was courteous, knowledgeable and highly professional. He was able to isolate the problem and fix it in one visit. I think I found the plumber we will use for future issues…
L SunShyne
Jeff was very thorough and personable. He showed me what he was doing and explained the reasons behind what was happening. I felt respected and valued as a customer. I appreciate his follow up and care.
Nick
We had Benjamin Franklin Plumbing of NWA replace our hot water heater and install a smart whole-home water shutoff system. From start to finish, the entire experience was excellent. I had the pleasure of working with three different team members throughout the process—Dillon, Sergio, and Craig—and every single one of them was incredibly helpful, professional, and easy to work with. From the initial quote to the final installation, communication was clear and timely. During the install, the team encountered a unique challenge specific to my home, and rather than pushing ahead blindly, they took the time to walk me through exactly what needed to be done, why it mattered, and how they would solve it. Their transparency and attention to detail gave me full confidence in their work. The installation was completed efficiently, and everything looks and functions great. I highly recommend them for anyone needing plumbing work done right the first time. I’ll definitely be using them again for future needs!
Brenda Mitchell
Very impressed with the service I received from Benjamin Franklin Plumbing. Everything was explained. So knew how to process with the correct option to me. Chris showed me what he was going to due to fix the drain clog in my house. Chris was very professional and efficient and made sure clean up was done before he left. I would recommend Benjamin Franklin Plumbing.
Eric Woschitz
Arnoldo came in on an after hours emergency call and completely swapped out the water main line to the house. It looks better than the original install. He provided excellent work and customer service and showed the upmost professionalism. I would highly recommend Benjamin Franklin Plumbing.
Vickie Hallock
The technicians were extremely friendly and knowledgeable. They were thorough and efficient and explained in detail options that we had with our water heater install. Benjamin Franklin plumbing is fortunate to have Hector and his coworker (so sorry I didn’t catch his name) on their team.Jon also did a good job explaining our options with the initial meeting that we had today.
Tad Dias
Robert came out quick to repair a water main leak for our home. He took pride and care explaining his repairs. After completion he reassured us of the repairs done right. Extremely fair priced compared to others in the area. I will definitely keep their number on speed dial for the future.
To keep your water heater running smoothly in Delmarva, it’s a good idea to flush the tank once a year to clear out sediment, especially if your area has hard water. Check the pressure relief valve, inspect for rust or leaks, and make sure the thermostat is set to a safe temperature (usually around 120°F). Regular maintenance helps extend the life of your unit and keeps your hot water flowing efficiently. For peace of mind, consider scheduling a professional inspection with a local plumber.
If your water pressure suddenly drops or only affects certain fixtures in your Delmarva home, it could be a sign of a clogged pipe, leak, or a problem with your water supply. Try cleaning faucet aerators first, but if the issue persists, it’s best to call a licensed plumber in Delmarva to diagnose and fix the problem before it gets worse.
We are available 24/7 to take your call for emergencies. Our appointment hours are listed above.
For most homes in Delmarva, scheduling professional drain cleaning once a year helps prevent clogs, odors, and costly backups. If your property has older pipes, large trees nearby, or frequent slow drains, you may need service more often. Regular maintenance keeps your plumbing flowing smoothly and protects your home from unexpected issues.For most homes in Delmarva, scheduling professional drain cleaning once a year helps prevent clogs, odors, and costly backups. If your property has older pipes, large trees nearby, or frequent slow drains, you may need service more often. Regular maintenance keeps your plumbing flowing smoothly and protects your home from unexpected issues.
We work built relationships with several lenders to ensure our customers are able to restore functionality in their homes. Ask your technician about your financing options.
Yes! Upgrading to low-flow toilets, water-saving showerheads, and high-efficiency faucets can significantly reduce water use in your locationName home. You can also install smart leak detectors and tankless water heaters for added efficiency. A local plumber can recommend the best options based on your home’s setup and water usage habits.
Older homes in locationName often face plumbing issues like corroded or outdated pipes, low water pressure, and frequent leaks. You might also encounter problems with old fixtures, sewer line deterioration, or poor drainage. A professional inspection can help identify hidden issues and recommend upgrades to keep your plumbing system safe and efficient.
To get your plumbing ready for winter in locationName, start by insulating exposed pipes, especially in unheated areas like basements and garages. Disconnect outdoor hoses, shut off exterior water lines, and check your water heater for optimal performance. It’s also smart to know where your main shut-off valve is in case of a frozen pipe emergency.
Signs of a damaged sewer line in your GA home include frequent drain clogs, foul odors, soggy spots in your yard, and gurgling sounds from your toilets or drains.
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