Ryan was great and very nice explaining the whole process. Very nice to have a plumbing company that also can cut granite to replace our kitchen sink. Scheduled service and was able to get something next day. Did a fantastic job and went above and beyond to make sure our sink (delivered by Lowe’s bent) was straight on the counter. Would recommend.

I recently had the pleasure of working with Gene for a plumbing issue, and I couldn’t be more impressed with the service he provided. From start to finish, Gene was incredibly friendly, professional, and easy to communicate with. He took the time to explain what the problem was and walked me through the solution in a way that was clear and easy to understand. What really stood out was his knowledge and efficiency. He quickly diagnosed the issue and got to work right away, completing the job faster than I expected without cutting any corners. It’s clear that he takes pride in his work and has a strong level of expertise. Overall, Gene made what could have been a stressful situation completely hassle-free. I would highly recommend BF plumbing!

We were recommended this company by our water mitigation company. Although we did not move forward with the project (a want not a need) we will certainly be using them for any future plumbing needs we have. Our technician Ryan arrived quickly and was so generous with his knowledge, expertise and honest opinions. The communication from the dispatcher was timely and clear as well.

First time using Benjamin Franklin Plumbing. I decided to try them because of a neighbor referral and the many great reviews they had on Google. They did not disappoint. Gene was very friendly and helpful. He was able to solve my problem (smelly ejector pump) quickly without killing my wallet. I will be using them again in the future.

Would highly recommend the company for a thorough and a detailed service. Ryan came and discussed all the options available, was respectful for my choice selection and then suggested more options when things didn’t work. He was honest, and communicated well and didn’t charge anything more than what was needed - really appreciated the integrity and looking out for the customer.