Benjamin Franklin Plumbing® of West Richmond Reviews

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4.8

410 reviews

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  • Joe Kontny

    The service fee was reasonable and less than other companies I had called. Doug came out to diagnose our grinder/pump unit the same day I reached out. Let me say, he is a genuinely nice guy that truly wanted to help. He's very knowledgeable and gave us scenarios and possible costs up front, while doing his best to save us from spending more than we needed to. We will be usi g them for any future plumbing needs and I highly recommend this company and especially Doug!

  • Rose Marie Dyer

    Brendan Potts was on time, informative, knowledgeable, and friendly. He tested all of the water areas inside and outside. Even though his name is missing from the list, he is who I would prefer as my plumber.

  • Lynn Meade

    Walter did an excellent job fixing my clogged sink and shower drains.

  • Laurie Meadows

    Very happy with the service from Mr. Lincoln from Benjamin Franklin Plumbing. He was prompt and efficient. Personable, knowledgeable, and friendly.

  • Mary Hanson

    On time, extremely polite, thorough, informative, truly very pleasant experience!! Brendon was the technician, please add his name to the drop-down technician name options. I will definitely use Benjamin Franklin AGAIN!!

  • Gordon Watkins

    Walter determined my water heater was 2002 vintage, prepared an estimate for replacement as well as explaining steps required to remove, install, and improve the existing system which did not have a pan to capture leaks and preserve the floor.

  • Colleen Thornton

    Excellent Service and Customer Care

  • Nicole Brown

    Thanks for all your help!!!

  • TheBobbiMarie

    Matthew arrived while I was still in the phone with the dispatcher. He was courteous and professional and explained every step of the way. I’d definitely recommend Ben Franklin Plumbing to anyone looking for quality service and response.