If YOU are a resident of Las Vegas, Phoenix, Prescott, or Mohave County, including Kingman, Bullhead, and Lake Havasu, or the surrounding areas and you are Police, Fire, EMT, Active-Duty United States Military or a Veteran, you are eligible to receive a Heros Club Membership (with all the perks) for FREE!
Included in your FREE Heroes Club Membership:
PLUMBING PROTECTION COVERAGE
If you are a resident of Las Vegas, Phoenix, Prescott, or Mohave County, including Kingman, Bullhead, Lake Havasu, or the surrounding areas.
If you are currently serving in the United States Military or Reserves or are a Veteran.
If you are currently employed as a Police Officer, Fire Fighter, EMT, or First Responder.
In addition, this membership will transfer to your spouse as a benefit so long as your spouse owns the house.
Aaron was fantastic and walked me through everything I needed to do to update my plumbing. Their veteran program is also the absolute best in my experience so the estimates often come out to a reasonable price. The techs always educate me on my options without pushing a sale with scare tactics or "do it now" sales. That's why this is the only company I call for plumbing and HVAC.
Aaron was friendly and did most of the work in a short period of time. He forgot to return to finish the job so I had to call four times. He came out and apologized as he forgot to finish the small job. No biggie to me. What I was upset was the cost of $2K. It was excessive for the job. I had surgery on right hand so I couldn’t do it. Aaron dug a few feet down reattach the flipper and install a new tube. Being retired with limited income the price was too high for the job. the only new parts was the 40 gage tube and cap which was about $25. The flipper was not replaced but reattached. I feel you folks could do better by not charging a high price for the type of job. The $538 to come out would have been the price to pay. The back up problem was the back flow flipper came off and cause the stop of the flow. Once it was moved the water flowed away. Other suggestions came with a price tag of $4K the back flow value was already installed. Like I said the cost was way too much. Aaron was good doing his job. I’m just angry at the price.
The only thing that kept it from 5 stars. We were supposed to be seen on Friday it got delayed untill Sunday morning. (Jobs they were on needed more attention. ) The technician that was sent out, Aaron, was very professional, as he was installing the pressure switch he found a leak and asked if I wanted to have it repaired. He did it quickly. And now we're as good as new. Awesome job Aaron! I will refer Benjamin Franklin to friends. Thank you.
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