Winston-Salem Plumber

Plumber in Winston-Salem

Local, veteran-owned plumbers for repairs, leaks, drain cleaning, water heaters, and emergency plumbing in Winston-Salem and nearby communities.

Local, veteran-owned plumbers for repairs, leaks, drain cleaning, water heaters, and emergency plumbing in Winston-Salem and nearby communities.

Get honest recommendations, upfront pricing, and dependable service from a team that respects your home and your time.

Call (336) 743-1776

  • Local and veteran-owned
  • Honest, upfront pricing
  • On Time Guarantee
  • 24/7 emergency calls

Local Plumbing Service for Winston-Salem Homes

Winston-Salem includes everything from older in the Ardmore and West Highlands area to newer neighborhoods throughout Forsyth County. The age, piping materials, foundation type, and previous renovations in each home can create very different plumbing problems.

Older properties in Ardmore and Oak Crest area may still contain aging galvanized water lines, cast-iron drain piping, outdated shutoff valves, or plumbing that has been modified during multiple renovations. In homes with crawlspaces or basements, leaks can also remain out of sight until they cause high water bills, moisture, staining, or structural damage.

Our plumbers diagnose the immediate problem and inspect the surrounding plumbing when appropriate. We then explain what we found, present your options, and provide the price to be approved before work begins.

Plumbing Services in Winston-Salem

Our licensed plumbers handle routine repairs, urgent plumbing failures, and larger replacement projects. Select a service below or call us if you are unsure what type of appointment you need.

Emergency Plumbing

Active leaks, overflowing fixtures, burst pipes, sewer backups, and sudden losses of hot water can require immediate attention. We answer calls 24/7 and prioritize urgent plumbing problems based on technician availability.

Learn about emergency plumbing service

Drain Cleaning and Clog Removal

We clear clogged kitchen sinks, bathroom drains, toilets, floor drains, laundry drains, and main sewer lines. When clogs keep returning or affect several fixtures at once, we can investigate whether the problem is deeper in the drainage system.

Learn about drain cleaning

Water Heater Repair

Call us when your water heater stops producing hot water, runs out too quickly, leaks, makes unusual noises, or delivers inconsistent temperatures. We service conventional gas and electric water heaters as well as tankless systems.

Learn about water heater repair

Water Heater Replacement and Installation

When replacement is the more dependable option, we can help you compare available water heater types, capacities, operating costs, warranties, and installation requirements. Our plumbers install traditional tank-style, tankless, and other qualifying water-heating systems.

Learn about water heater replacement and installation

Leak Detection and Pipe Repair

Plumbing leaks are not always visible. Unexplained water use, damp areas, stains, reduced pressure, musty odors, and sounds of running water can all indicate a hidden problem. We locate accessible leaks and recommend an appropriate repair based on the pipe material and condition.

Learn about leak detection and repair

Sewer and Water Line Service

Recurring backups, slow drains throughout the home, sewage odors, unusually wet areas in the yard, or a sudden loss of water pressure can point to a damaged sewer or water service line. We can evaluate the problem and explain available repair or replacement options.

Learn about sewer and water line services

General Plumbing Repairs

We repair and replace toilets, faucets, sinks, garbage disposals, shutoff valves, supply lines, pressure-reducing valves, hose connections, and other residential plumbing components.

View our plumbing repair services

Common Plumbing Problems in Winston-Salem Homes

Aging Water and Drain Lines

The presence and condition of older plumbing varies from home to home. Galvanized supply lines can corrode internally and restrict water flow, while older cast-iron drain lines can develop buildup, rough interior surfaces, cracks, or deteriorated connections.

Recurring Main-Drain Backups

When several drains slow down together, a toilet gurgles when another fixture is used, or wastewater appears in a lower-level drain, the problem may be in the main sewer line rather than an individual fixture. Roots, buildup, damaged piping, or improper drainage can all contribute to recurring backups.

Leaks in Crawlspaces and Basements

Plumbing beneath a home can leak without immediately appearing in a living area. Higher water bills, damp soil, musty smells, damaged insulation, or reduced pressure may be the first warning signs. Early investigation can help limit water damage and determine whether the problem is isolated or part of a larger piping issue.

Water Heater Performance Problems

A water heater that produces less hot water than before may have a failed heating component, burner problem, thermostat issue, dip-tube failure, sediment accumulation, or a capacity problem. We evaluate the complete system before recommending repair or replacement.

Outdoor and Unheated Pipes During Cold Weather

Exposed piping in crawlspaces, garages, exterior walls, and outdoor hose connections can be vulnerable during periods of freezing weather. Insulation and preventive maintenance can reduce risk, but any frozen or burst pipe should be addressed promptly.

Why Winston-Salem Homeowners Choose Benjamin Franklin Plumbing

We Respect Your Time

You should not have to spend the entire day wondering when your plumber will arrive. We provide scheduling communication and back our punctuality with our On Time Guarantee. If there is any delay, it is you we pay: $5 for every minute we are late, up to $300.

You Approve the Price Before Work Begins

Our plumber evaluates the problem and presents the recommended work and price before beginning an approved repair. You can review the information, ask questions, and decide how you would like to proceed.

Our Plumbers Arrive Prepared

Our service vehicles carry professional tools and commonly used plumbing materials so that many repairs can be completed during the initial visit. When a specialty part or larger project is required, we explain the next steps clearly.

Our Work Is Backed by Substantial Guarantees

We stand behind qualifying repairs and installations with strong workmanship, product, and satisfaction guarantees. Your plumber will explain the coverage associated with the work being proposed.

What to Expect When You Schedule Plumbing Service

  1. Tell us what is happening. Call or submit the online form and provide the address, symptoms, and any relevant information about the plumbing problem.
  2. We schedule your appointment. Our team confirms the available appointment window and prioritizes urgent calls when possible.
  3. Your plumber diagnoses the problem. The technician inspects the affected plumbing and explains the likely cause.
  4. You receive options and pricing. We present the recommended work and price before approved repairs begin.
  5. We complete and review the work, typically the same day. After the repair or installation, your plumber tests the system and reviews the completed work with you.

Recent Plumbing Projects in the Winston-Salem Area

Basic Plumbing Service in North Winston-Salem near Oak Crest

We served Tyler D. in the north Winston-Salem area near Oak Crest. The home was classic for the area; built in 1961, on a crawlspace, supplied by city water. The shower handle was original to the home so it had seen some wear and tear. Tyler called us because the shower handle was broken on the inside and wasn't sure if it would be able to be repaired or replaced. It turned out that our plumber was able to find a suitable repair part and get the faucet back to normal for just $220. Since we were able to make the repair, we expect Tyler will get several more years out of that shower handle before the valve needs to be replaced.

★★★★★ Google Review

“Very polite person who did a great job for me.”

— Tyler D.

Water Heater replacement in Lewisville

Shannon C. called us when she had found a leak on her 11 year-old water heater. Unfortunately, when the tank of a water heater starts leaking, there are no other options other than repalcement. However, we were able to get her up and running with a new water heater the same day so she didn't have to go withouta nice hot shower! Eevn some of the newer homes in neigborhoods like the Shallowford Reserve and Dryden park have water heaters that are nearing the end of their life and may start to leak like this one did.

★★★★★ Google Review

“We selected this company due to being veteran owned and located nearby. Called this morning they came this afternoon. He quoted us a price and we agreed. He had it installed in a few hours and was such a pleasure to have in our home. Everyone was very respectful and explained everything in detail and we highly recommend this company! Thank you so much!”

— Shannon C.

Sewer line replacement in Waughtown area of Winston-Salem

Mrs. Perry called us out to her home in the Waughtown area of Winston-Salem because she was having a sewer backup. The older homes around this area of Waughtown are notorious for having old cast iron lines that rot out from the bottom. After inspecting the line, we found that the line was original to the home frmo the 50s and had deteriorated to the point that it was no longer functioning properly. We were able to get her a new sewer line installed and running properly in just one day!

★★★★★ Thumbtack Review

“The technicians were great. They explained the problem and provided a solution. They showed up, worked, clean up and did a great job. I have already recommended Benjamin Plumbing for another project in my area.”

— Mrs. Perry

Winston-Salem Plumbing Service Area

Our East Winston-Salem location serves homeowners throughout Winston-Salem and nearby communities. Our normal service territory includes:

  • Winston-Salem
  • East Winston-Salem
  • Waughtown
  • Union Cross
  • Walkertown
  • Wallburg
  • Clemmons
  • Lewisville
  • Pfafftown
  • Rural Hall

Service availability can depend on your address and the type of work required. Call (336) 743-1776 to get scheduled today!

Benjamin Franklin Plumbing

915 Bridge Street, Suite 101
Winston-Salem, NC 27101

Phone: (336) 743-1776

License: 22049

Phone availability: Calls answered 24 hours a day, seven days a week

What Winston-Salem Customers Say

★★★★★ Google Review

“These guys are great! Easy to schedule and they were on time. Knew what they were doing, showed me the problem, and fixed it quickly. Didn’t try to oversell something I didn’t need and showed me how I can try to fix it myself if it happens again.”

— Spencer R., Winston-Salem, NC

★★★★★ Google Review

“I was visiting my mom in Winston Salem and we had the plumber come to resolve an issue with the water heater. The guy arrived on time, was courtesy, promptly fixed the issue and explained to us what had happened. He also noticed a leak in the hvac unit after we commented that the air conditioner wasn’t working as well as it should. While he didn’t fix it, he did give us the name of a local company that could.”

— Austin B., Winston-Salem, NC

★★★★★ Google Review

“Assessed the problem immediately and made the repair. Extremely polite, cordial and amiable. Garbage disposal repair and reasonable price”

— JC Q., Winston-Salem, NC

Read more reviews for our Winston-Salem plumbing team

Schedule a Winston-Salem Plumber

Whether you are dealing with a clogged drain, leaking pipe, failed water heater, sewer backup, or another plumbing problem, our local team is ready to help. Tell us what is happening, and we will schedule the appropriate plumbing appointment.

Call (336) 743-1776 or book online.

or call (336) 743-1776

Need plumbing support ASAP?

Call us anytime, 24/7 at (336) 743-1776

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours
or call (336) 743-1776

See why homeowners love to work with us

Customer Reviews

4.82 (116352 reviews)

Vex

Positive service 🙂 reliable and really helped me out.

Roberto Munoz

Richard and his crew are exceptional workers, they were very informative and super clean when it came to doing there work. Very easy to talk to and do things the right way . Highly recommend there work !

Mindy Brandenburg

Mike provided outstanding service from start to finish. He was professional, punctual, and took the time to explain the issue and the repair process clearly. His work was completed efficiently, and he made sure everything was working perfectly before he left. He also cleaned up the work area, which I really appreciated. It’s clear that Mike takes pride in his work and genuinely cares about his customers. I highly recommend Benjamin Franklin to anyone looking for honest, reliable, and high-quality plumbing service.

Lifford Luthringer

This my cousin’s company and I can still recommend him! Lol, but seriously give the punctual plumber a try. You’ll be glad you did!

ronni

John and Joseph showed up this morning after I put them off yesterday. Showed me where so thought I had a plumbing problem was most likely A.C. Issue. And I pay someone for maintenance every year! Omg service call to show me who to call for real!

Ferrell Fuller

Trey and his team are great people and we highly recommend them!

Shannan Richard

Had plumbing issue on a Sunday. Staff was eager to help get me back up and running. Very courteous and knowledgeable. Would definitely again in the future!

David Vance

angela mackenzie

I’ve had the pleasure of knowing and working with Charles for over 30 years. He is one of the most dedicated hardworking businessmen I know. Most importantly he listens, goes out of his way to help, is dependable and committed to customer satisfaction!

Anthony Richards

great team - owners are incredibly professional and thoughtful people 🙏🏻✅

About Benjamin Franklin Plumbing of East Winston-Salem

Looking to support local residential plumbing companies?

With the Benjamin Franklin Plumbing team, you get the best of both worlds—local licensed plumbers backed by a trusted national service. Because all of our locations are independently owned and operated, we live and work in the communities we serve.

As a result, our owners and their employees are more committed to providing excellent experiences and helping out our neighbors. We hire talent right from the community, boosting the local economy by keeping dollars in our own backyard. That's worth being proud of.

or call (336) 743-1776

Areas We Serve

Our services are available in the following neighborhoods!

  • East Winston-Salem
  • Hampstead
  • Guthrie
  • Union-Cross
  • Gum-Tree
  • Wallburg
  • Yorktown
  • Colfax
  • Waughtown
  • Cherokee Valley
  • Forrest Creek
  • Holly Acres

Frequently Asked Questions

Do you offer emergency plumbing service in Winston-Salem?

Yes. We answer calls 24 hours a day for urgent plumbing problems such as active leaks, burst pipes, sewer backups, overflowing fixtures, and sudden water heater failures. Technician response depends on current call volume and availability.

How quickly can a plumber reach my Winston-Salem home?

Appointment availability depends on your location, the nature of the problem, and current demand. Urgent problems are prioritized when possible. Call us at (336) 743-1776 for current availability.

Does Winston-Salem have hard water?

Winston-Salem's municipal water is technically considered soft. The city's 2025 water-quality report measured an average hardness of approximately 17.5 parts per million. Water heaters can still collect sediment over time, especialy if not maintained properly, but severe hard-water scaling is generally less of a concern than it is in areas with highly mineralized water.

Do you work on plumbing in older Winston-Salem homes?

Older homes are our specialty. Depending on the property, older homes may contain galvanized supply lines, cast-iron drains, aging shutoff valves, or plumbing that has been altered during previous renovations. We evaluate the existing system before recommending repairs or upgrades.

Why do several drains in my house back up at once?

When multiple fixtures are affected at the same time, the blockage may be in a branch drain or the home's main sewer line. Other warning signs include gurgling toilets, sewage odors, and wastewater appearing in a lower-level tub or floor drain.

Do you repair and replace water heaters?

Yes. We repair and replace gas, electric, tank-style, and qualifying tankless water heaters. Your plumber can evaluate the current unit and explain whether repair or replacement is the more dependable option.

Can you give me a plumbing price over the phone?

Some plumbing problems can have several possible causes that are better addressed by visually inspecting the system on-site. After diagnosing the issue, your plumber provides the recommended work, price, and gets your approval before repairs begin.

What should I do during an active plumbing leak?

Shut off the affected fixture or the home's main water valve if it is safe to do so. Move belongings away from the water, avoid electrical hazards, and call a plumber. For major flooding or an unsafe condition, leave the affected area and contact the appropriate emergency service.

Are your Winston-Salem plumbers licensed?

Benjamin Franklin Plumbing of East Winston-Salem operates under North Carolina license number 22049.

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