Local, veteran-owned plumbers for repairs, leaks, drain cleaning, water heaters, and emergency plumbing in Winston-Salem and nearby communities.
Get honest recommendations, upfront pricing, and dependable service from a team that respects your home and your time.
Call (336) 743-1776
- Local and veteran-owned
- Honest, upfront pricing
- On Time Guarantee
- 24/7 emergency calls
Local Plumbing Service for Winston-Salem Homes
Winston-Salem includes everything from older in the Ardmore and West Highlands area to newer neighborhoods throughout Forsyth County. The age, piping materials, foundation type, and previous renovations in each home can create very different plumbing problems.
Older properties in Ardmore and Oak Crest area may still contain aging galvanized water lines, cast-iron drain piping, outdated shutoff valves, or plumbing that has been modified during multiple renovations. In homes with crawlspaces or basements, leaks can also remain out of sight until they cause high water bills, moisture, staining, or structural damage.
Our plumbers diagnose the immediate problem and inspect the surrounding plumbing when appropriate. We then explain what we found, present your options, and provide the price to be approved before work begins.
Plumbing Services in Winston-Salem
Our licensed plumbers handle routine repairs, urgent plumbing failures, and larger replacement projects. Select a service below or call us if you are unsure what type of appointment you need.
Emergency Plumbing
Active leaks, overflowing fixtures, burst pipes, sewer backups, and sudden losses of hot water can require immediate attention. We answer calls 24/7 and prioritize urgent plumbing problems based on technician availability.
Learn about emergency plumbing service
Drain Cleaning and Clog Removal
We clear clogged kitchen sinks, bathroom drains, toilets, floor drains, laundry drains, and main sewer lines. When clogs keep returning or affect several fixtures at once, we can investigate whether the problem is deeper in the drainage system.
Learn about drain cleaning
Water Heater Repair
Call us when your water heater stops producing hot water, runs out too quickly, leaks, makes unusual noises, or delivers inconsistent temperatures. We service conventional gas and electric water heaters as well as tankless systems.
Learn about water heater repair
Water Heater Replacement and Installation
When replacement is the more dependable option, we can help you compare available water heater types, capacities, operating costs, warranties, and installation requirements. Our plumbers install traditional tank-style, tankless, and other qualifying water-heating systems.
Learn about water heater replacement and installation
Leak Detection and Pipe Repair
Plumbing leaks are not always visible. Unexplained water use, damp areas, stains, reduced pressure, musty odors, and sounds of running water can all indicate a hidden problem. We locate accessible leaks and recommend an appropriate repair based on the pipe material and condition.
Learn about leak detection and repair
Sewer and Water Line Service
Recurring backups, slow drains throughout the home, sewage odors, unusually wet areas in the yard, or a sudden loss of water pressure can point to a damaged sewer or water service line. We can evaluate the problem and explain available repair or replacement options.
Learn about sewer and water line services
General Plumbing Repairs
We repair and replace toilets, faucets, sinks, garbage disposals, shutoff valves, supply lines, pressure-reducing valves, hose connections, and other residential plumbing components.
View our plumbing repair services
Common Plumbing Problems in Winston-Salem Homes
Aging Water and Drain Lines
The presence and condition of older plumbing varies from home to home. Galvanized supply lines can corrode internally and restrict water flow, while older cast-iron drain lines can develop buildup, rough interior surfaces, cracks, or deteriorated connections.
Recurring Main-Drain Backups
When several drains slow down together, a toilet gurgles when another fixture is used, or wastewater appears in a lower-level drain, the problem may be in the main sewer line rather than an individual fixture. Roots, buildup, damaged piping, or improper drainage can all contribute to recurring backups.
Leaks in Crawlspaces and Basements
Plumbing beneath a home can leak without immediately appearing in a living area. Higher water bills, damp soil, musty smells, damaged insulation, or reduced pressure may be the first warning signs. Early investigation can help limit water damage and determine whether the problem is isolated or part of a larger piping issue.
Water Heater Performance Problems
A water heater that produces less hot water than before may have a failed heating component, burner problem, thermostat issue, dip-tube failure, sediment accumulation, or a capacity problem. We evaluate the complete system before recommending repair or replacement.
Outdoor and Unheated Pipes During Cold Weather
Exposed piping in crawlspaces, garages, exterior walls, and outdoor hose connections can be vulnerable during periods of freezing weather. Insulation and preventive maintenance can reduce risk, but any frozen or burst pipe should be addressed promptly.
Why Winston-Salem Homeowners Choose Benjamin Franklin Plumbing
We Respect Your Time
You should not have to spend the entire day wondering when your plumber will arrive. We provide scheduling communication and back our punctuality with our On Time Guarantee. If there is any delay, it is you we pay: $5 for every minute we are late, up to $300.
You Approve the Price Before Work Begins
Our plumber evaluates the problem and presents the recommended work and price before beginning an approved repair. You can review the information, ask questions, and decide how you would like to proceed.
Our Plumbers Arrive Prepared
Our service vehicles carry professional tools and commonly used plumbing materials so that many repairs can be completed during the initial visit. When a specialty part or larger project is required, we explain the next steps clearly.
Our Work Is Backed by Substantial Guarantees
We stand behind qualifying repairs and installations with strong workmanship, product, and satisfaction guarantees. Your plumber will explain the coverage associated with the work being proposed.
What to Expect When You Schedule Plumbing Service
- Tell us what is happening. Call or submit the online form and provide the address, symptoms, and any relevant information about the plumbing problem.
- We schedule your appointment. Our team confirms the available appointment window and prioritizes urgent calls when possible.
- Your plumber diagnoses the problem. The technician inspects the affected plumbing and explains the likely cause.
- You receive options and pricing. We present the recommended work and price before approved repairs begin.
- We complete and review the work, typically the same day. After the repair or installation, your plumber tests the system and reviews the completed work with you.
Recent Plumbing Projects in the Winston-Salem Area
Basic Plumbing Service in North Winston-Salem near Oak Crest
We served Tyler D. in the north Winston-Salem area near Oak Crest. The home was classic for the area; built in 1961, on a crawlspace, supplied by city water. The shower handle was original to the home so it had seen some wear and tear. Tyler called us because the shower handle was broken on the inside and wasn't sure if it would be able to be repaired or replaced. It turned out that our plumber was able to find a suitable repair part and get the faucet back to normal for just $220. Since we were able to make the repair, we expect Tyler will get several more years out of that shower handle before the valve needs to be replaced.
★★★★★ Google Review
“Very polite person who did a great job for me.”
Water Heater replacement in Lewisville
Shannon C. called us when she had found a leak on her 11 year-old water heater. Unfortunately, when the tank of a water heater starts leaking, there are no other options other than repalcement. However, we were able to get her up and running with a new water heater the same day so she didn't have to go withouta nice hot shower! Eevn some of the newer homes in neigborhoods like the Shallowford Reserve and Dryden park have water heaters that are nearing the end of their life and may start to leak like this one did.
★★★★★ Google Review
“We selected this company due to being veteran owned and located nearby. Called this morning they came this afternoon. He quoted us a price and we agreed. He had it installed in a few hours and was such a pleasure to have in our home. Everyone was very respectful and explained everything in detail and we highly recommend this company! Thank you so much!”
Sewer line replacement in Waughtown area of Winston-Salem
Mrs. Perry called us out to her home in the Waughtown area of Winston-Salem because she was having a sewer backup. The older homes around this area of Waughtown are notorious for having old cast iron lines that rot out from the bottom. After inspecting the line, we found that the line was original to the home frmo the 50s and had deteriorated to the point that it was no longer functioning properly. We were able to get her a new sewer line installed and running properly in just one day!
★★★★★ Thumbtack Review
“The technicians were great. They explained the problem and provided a solution. They showed up, worked, clean up and did a great job. I have already recommended Benjamin Plumbing for another project in my area.”
Winston-Salem Plumbing Service Area
Our East Winston-Salem location serves homeowners throughout Winston-Salem and nearby communities. Our normal service territory includes:
- Winston-Salem
- East Winston-Salem
- Waughtown
- Union Cross
- Walkertown
- Wallburg
- Clemmons
- Lewisville
- Pfafftown
- Rural Hall
Service availability can depend on your address and the type of work required. Call (336) 743-1776 to get scheduled today!