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Chris was a very understanding and professional on the assessment and estimate appointment with us. He thoroughly went over all the options and discussed in detail the different options. We came to an agreement on the best course of action and scheduled our install for our new water heater. Amazing interaction. Chris was on time in the day of installation. Was very professional. He even refused to stop for lunch even at my insistence to do so. The final result is clean and I am very satisfied. (The area he had to work with limited the options if running the lines) He even helped me out and fixed my shotty job of replacing our washer hook up lines.
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Called them this morning at 9 am and they had a plumber out before 11 am to fix my kitchen sink drain pipe (which had somehow fallen off overnight). The plumber, Sean, suggested a few options with different costs associated to make the repair and then did the repair very efficiently. He was so friendly, proficient and patient. I would not hesitate to recommend Sean, or likely any of the plumbers associated with BF.
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We had excellent service from this company. Sean was not only professional but personable and knowledgeable. He didn’t try to upsell on things we didn’t need and gave us tips to prevent future problems. Would highly recommend and use again!
