He is really nice! He will be coming back Thursday ! I look forward to seeing him then! Your office staff Heather was excellent and so nice! When work is completed I will try to send photos! He eased my mind a lot! Can not wait till job is finished! Thank you for everything! Sent some photos of completed work! It took longer than I thought it would but I am so glad it is done! Mike did a great job even when he came back to fix a few things! The floor guys Carlos and his team were awesome! They all worked hard even when I was stressing out they were very kind! Your office staff were so great! I have a new appreciation for plumbers and the work they do! Yes it was expensive but great work! You all were very honest with me and did not hide anything like I felt the other company did! No names of the company will be mentioned ! I pray that they were honest with me and were just backed up! I wish you all the best! Have a great Christmas and a Happy New Year! Added plumbing problem Jan13 guy did excellent job
I had an incredible service with Cody Ferguson today! Cody was very nice, knowledgeable, professional, friendly, and competent. He took his time explaining everything that he was doing and was patient in responding to all my questions. He checked every single plumbing area in my house (i.e. sink, toilet, washer, etc.), and found a small leak under my bathroom sink. I felt extremely comfortable with Cody's work. Going forward, I only want Cody to be my go-to person for any plumbing needs. I would highly recommend Cody Ferguson for any or all of your home plumbing related needs! He is absolutely AMAZING!!!
I called with kitchen plumbing issue at 7:00 am and plummer was here by 8:15! Michael E. was such a great help. He knew his trade, explained the issue and took care of it. I was very impressed with him and pleased of the work. Would definitely recommend Benjamin Franklin plumbing.
I had an excellent experience with Travis! He was prompt, very professional and knowledgeable about my plumbing concerns. My water pressure was very low. He found a busted line in the crawl space. He answered all of my questions and took the time to explain everything to me why i was having these issues in a way that I could understand. He answered my questions about my water softener as well. I highly recommend Travis and Benjamin Plumbing for any or all of your home needs.
No pressure to buy - just an easily understood explanation of the situation and our options. We had a timely installation of a gas water heater. We are in our 80s yet we were treated with patience and respect. If we ever need plumbing help again we will certainly ask for Adam!
