Benjamin Franklin Plumbing® of Andover Reviews

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1374 reviews

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  • Eileen Kim Profile Picture

    Eileen Kim

    Benjamin Franklin and Ami are awesome! We had water leaking above our water tank. They were able to send out a technician on a Sunday and get it fixed quickly. Ami was patient, knowledgeable and explained in detail what the issue was. I would definitely recommend signing up for their membership program as there are great benefits. We will definitely be using them for our next service!

  • Catherine Sylvester Profile Picture

    Catherine Sylvester

    Absolutely LOVE BENJAMIN FRANKLIN plumbing Services. Robert is the BEST! He is very competent, professional and such a sweet polite man. He explains what he will need to do to repair any issues we have and he makes sure that all is well before leaving our home. With technicians like Robert Benjamin Franklin is the Plumbing Co for all conscientious home owners. We opted for the membership package and are so very happy we did. Their response time is immediate, within a 3 hour window, day of calling. The dispatchers are caring and helpful. It's a wonderful company to do business with!

  • Joseph Gyokeri Profile Picture

    Joseph Gyokeri

    Felix was amazing! Instantly found my problem and had my plumbing repaired expediently. He also inspected everything else in the house. The staff were super friendly and helpful. They were able to come first thing in the morning the next day after my problem arose. I highly recommend Ben Franklin Plumbing!

  • Erica V Profile Picture

    Erica V

    Lucas was courteous, professional and on time. He came out to assess s an issue with our toilet and was super knowledgeable. He gave us several options for work we need and was very considerate. I felt he was honest and only recommended what was needed, didn't try to push me into anything or recommend anything that wasn't essential. Very impressed and would recommend

  • Jill DiFusco Profile Picture

    Jill DiFusco

    Eric and Vinny were amazing to work with. They turned a stressful situation (no one wants to find out their hot water tank needs to be replaced) into a great experience. These guys were so helpful, friendly, professional and knowledgeable with exactly what we needed. Thank you guys!