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No plumbing emergency is ever easy to deal with as a homeowner however, I appreciate Ben Franklin for their amazing service from start to finish, Jeremy came the very next morning as early as his schedule would allow. He was friendly personable, and really took the time to listen to me and offer the best solution. He provided a reasonable quote and took care of our issue quickly as a result. I believe that I will continue to use Ben Franklin for any of my future plumbing needs.
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Satisfied prompt Service. What I thought was going to be a $4000 job. It wasn't the pipe that I was thinking. Thank God. Elliot was awesome finding where the leak really was coming from.They need to install a new Plumbing pipe and toilet😊. Elliott found the problem on Saturday., Was gonna have someone here ASAP Monday I suggested Tuesday if that was okay. 'cause it's my day off since it wasn't urgent and he totally agreed Tuesday would be great. They work well with their customers. You don't know the condition of what was underneath my 3-year-old toilet. I just purchased this home and it was put in 3 years ago by LLC. Only Dana and I saw the Poorly condition. I'm sure he had to take pictures😊 Thank you very much, Dana for your hard work.Here is a photo of a very well done job by Dana.
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Max was punctual and professional while he patiently determined what our plumbing problem was and fixed it promptly. He also made sure everything was working properly before he left. The best part of this experience with Benjamin Franklin plumbing is that they sent Max out to our house on a Saturday, December 7, 2024, when our regular plumbing company cancelled our earlier appointment for Friday, December 6, 2024, rescheduled us for the next Monday, December 9, 2024, after they knew we had been waiting for several days to get an appointment!🤬🤬 Thank you Max and Benjamin Franklin plumbing!💜💜
