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No plumbing emergency is ever easy to deal with as a homeowner however, I appreciate Ben Franklin for their amazing service from start to finish, Jeremy came the very next morning as early as his schedule would allow. He was friendly personable, and really took the time to listen to me and offer the best solution. He provided a reasonable quote and took care of our issue quickly as a result. I believe that I will continue to use Ben Franklin for any of my future plumbing needs.
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We had a clog in our main sewage line and Ben serviced our home. He was punctual and very professional and completed the job quickly and efficiently. After the job was completed, his boss showed up with a camera to make sure our pipes were good. They were both so friendly and helpful, my husband and I were very impressed. Good service reflects good leadership! Hopefully, we won’t need their services again but if we do, we will definitely be calling back and requesting Ben! AMAZING service! I wish we could give more than 5 stars! ⭐️
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Kenneth Moran did an excellent job at my home. He had a smile on his face the entire time, very professional and what I call "Personality Plus" He had all the equipment with him needed to complete the job. I would definitely highly recommend using Benjamin Franklin Plumbing for any future plumbing problems. The people that I talked to at the office, Sylvia, was exceptionally pleasant advising me that the technician was on his way. Diane
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Ben Franklin gives me peace of mind. I know a knowledgeable plumber will service us whenever we need it. Today he repaired a leaking faucet. I asked him to check the salt in the water softener. He found that the unit was showing an error message. He reset it. I am so grateful for his observant eye. He also noted that my hot water heateris over 10 years old and he provided an estimate of current replacement cost. A very thorough job today. Thank you.
