"Zac Was Outstanding Today"
"Zac was outstanding today. He listened to my problem n understood the need. He explained the process n steps he would be taking. He provided me with my options the cost and offers. He was very ..."
- Joseph T.
"You have the best technicians in the business."
"Ryan Wesson was the technician who serviced my RV. He solved my drainage problem within a very short time. He also did a thorough check of ALL of the plumbing, even going underneath the RV. Amazing! I ..."
- John Ferrara
"Ken did a wonderful job replacing the water heater and upgrading the plumbing in my elderly mother's house! He arrived on time, spent a lot of time explaining the situation and options to me, and ..."
- Penny Leonard
"First of all, to get somebody to come the same day was incredible. Vincenzo was very knowledgeable and kind and he gave us several options on how to address the issue. He explained everything clearly ..."
- Kim & Dave Jalonack
"I meant everything in the Google review I left - 100%. Vincent B was a great tech and if he isn't training others he most certainly should be, I haven't had a competent tech in years - this was so ..."
- Dionna Trazinski
"Awesome after hours emergency service"
"My water heater failed and started flooding my basement in the early evening hours the day before New Years Eve. I shut off the water and began shop vacing my basement, and I called Benjamin Franklin ..."
- Carl Baker
"Mark was prompt and had a clear understanding of his job requirements. He was tidy, polite, and answered all questions asked. I would recommend him and his company."
- Klaus Albers
"Very happy with the results !!!"
"I called the company and spoke with a very skilled customer service agent. I hoped for a quick appointment and they came the same day. The service guy (Zac) was absolutely AWESOME !!!! Fast, clean, ..."
- Thomas Edwards Jr.
"Felix is a professional!"
"Recently we had a problem with our tankless water heater. There were several attempts to fix the problem to no avail. Felix arrived on the scene and with his maturity, patients and calmness was able ..."
- Michael G.
"Membership yearly check"
"GREAT SERVICE as always. Jermaine did my yearly check. Flushed out my hot water heater and filled it back. He made some suggestions that I'm getting done. He was very knowledgeable, friendly. Got the ..."
- Rich Graczyk
"Charlie came back here to do a complete shower and toilet replacement in one bathroom and a tub replacement in the larger bathroom and add a shower. Despite a number of issues with the supplies that ..."
- David Brown
"Our tech was Charles. Spot on. On time. professional and all round nice gentleman. Work was completed in a very timely manner, and it was a pleasure to have him here to do these two tasks. Very happy ..."
- David B.
"Hot water same day"
"The morning fix didn't stay fixed. we needed a new part after all. Devan M. at 3 o'clock, got the part we needed and my mom had hot water by 5:30. Thanks for the prompt service. We really don't like ..."
- Regina M.
"Top notch service"
"The gas water heater wasn't working and I called BF Plumbing. Charles C. was right on time, explained the problem, told me how to fix it again if it happened down the road, explained their repair redo ..."
- Regina M.