Over the years, Benjamin Franklin Plumbing® of Andover has been delivering quality plumbing services throughout Connecticut. Our team of expert plumbers is ready to quickly and affordably solve the plumbing needs of homeowners and business owners in Andover and the surrounding areas. Whether you need an installation, or repair, there’s no job that our team can’t handle. We’re always on time, friendly, professional, and treat your home with the respect that it deserves!
We’re also ready to put our experience to work for you with our comprehensive plumbing maintenance plans. Our plumbers will identify potential problems with your plumbing system, so we can fix the problem before it becomes a costly emergency.
To find out more about our plumbing services, call (860) 421-9940. We’re standing by 24/7 to answer your questions and schedule an appointment!
At Benjamin Franklin Plumbing® of Andover, we hold ourselves to a high standard. We know customers have a choice when it comes to plumbers, so we work to earn their business each time they call for help. Our team starts every appointment on the right foot by showing up on time. If we’re late for any reason, we’ll pay you back by the minute for the inconvenience. We then back all our work with a 100% satisfaction guarantee so you can trust that we’re doing the job right the first time. Every member of our team is highly-trained, polite, and undergoes a background check so you can feel comfortable and confident when inviting them into your home.
Their patient , knowledgeable , and talented staff installed a six head multi split inverter heat pump system in my 1770 cape. It doesn’t get more complicated than my install and Terry, Malachy, Jason, and Nick made it look easy. No ugly piping on the outside and seamless use of closets and chases for piping on the inside. Yes they do HVAC!
I had major water damage in my house due to 3 burst pipes that froze up when my furnace malfunctioned. I contacted Ben Franklin late on Sunday afternoon and within the hour I received a call from the owner. I explained my situation and he said he would have someone contact me in the morning. At 7:15 on Monday morning I received a text message that a technician was on the way. He (Rob Williamson) arrived at my house around 7:45am! Incredible! He was able to locate the first of 3 burst pipes and repaired that one by 11:30. Turns out I needed major repair on my furnace including a new zone valve and a relay part that he had to order. He worked straight thru until after5pm and was joined by his manager Brian. I can honestly say these two were phenomenal! Both were compassionate to my situation, were very detailed on what they diagnosed the problem to be and what the required fix would entail. I found this entire experience (except of course dealing with all the inconveniences) to be a very satisfying one and would not hesitate for a second to refer this company to anyone in need of plumbing work! Fritz Engel South Windsor, CT
Jordan promptly arrived to assess the issue with my water heater. Upon his arrival, I informed him that another company had provided a quote. Jordan demonstrated respect and professionalism, asking that I hear him out while he presented alternative quotes. He offered detailed information on water heaters and identified additional concerns that required immediate attention to avoid potential future expenses. After presenting prices, Jordan observed my reaction and offered to revisit the quotes. Following a brief interval, he returned with a revised proposal that my girlfriend and I found satisfactory. As a result, a new water heater will be installed tomorrow, restoring our access to hot water. Throughout the process, Jordan remained committed to ensuring our satisfaction before departing. I would like to express my gratitude to Jordan for his dedication to his work and his commitment to providing exceptional customer service.
Ok this is the best contractor I have ever dealt with!! They are very professional on time and the work was done right the first time! I had a broken pipe on Thanksgiving and they fixed it for me the next day!!!! If you have performing needs, call them!!
I made an appointment with Benjamin Franklin Plumbing for a intermittent very strong odor coming from laundry room / basement recreation room area the past couple weeks. Nicholas arrived on time and was very professional. Needless to say when he arrived the odor was not present at all so it was not an obvious fix. He trouble shooted and looked at all possibilities. He saw the open sink pipe without a cap ( we just removed the sink 2 weeks ago for renovations and have not installed a new sink yet ) Bingo! He then installed the cap . I will definitely call Benjamin Franklin Plumbing again for future plumbing needs.
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