Over the years, Benjamin Franklin Plumbing® of Andover has been delivering quality plumbing services throughout Connecticut. Our team of expert plumbers is ready to quickly and affordably solve the plumbing needs of homeowners and business owners in Andover and the surrounding areas. Whether you need an installation, or repair, there’s no job that our team can’t handle. We’re always on time, friendly, professional, and treat your home with the respect that it deserves!
We’re also ready to put our experience to work for you with our comprehensive plumbing maintenance plans. Our plumbers will identify potential problems with your plumbing system, so we can fix the problem before it becomes a costly emergency.
To find out more about our plumbing services, call (860) 421-9940. We’re standing by 24/7 to answer your questions and schedule an appointment!
At Benjamin Franklin Plumbing® of Andover, we hold ourselves to a high standard. We know customers have a choice when it comes to plumbers, so we work to earn their business each time they call for help. Our team starts every appointment on the right foot by showing up on time. If we’re late for any reason, we’ll pay you back by the minute for the inconvenience. We then back all our work with a 100% satisfaction guarantee so you can trust that we’re doing the job right the first time. Every member of our team is highly-trained, polite, and undergoes a background check so you can feel comfortable and confident when inviting them into your home.
Their patient , knowledgeable , and talented staff installed a six head multi split inverter heat pump system in my 1770 cape. It doesn’t get more complicated than my install and Terry, Malachy, Jason, and Nick made it look easy. No ugly piping on the outside and seamless use of closets and chases for piping on the inside. Yes they do HVAC!
Jordan promptly arrived to assess the issue with my water heater. Upon his arrival, I informed him that another company had provided a quote. Jordan demonstrated respect and professionalism, asking that I hear him out while he presented alternative quotes. He offered detailed information on water heaters and identified additional concerns that required immediate attention to avoid potential future expenses. After presenting prices, Jordan observed my reaction and offered to revisit the quotes. Following a brief interval, he returned with a revised proposal that my girlfriend and I found satisfactory. As a result, a new water heater will be installed tomorrow, restoring our access to hot water. Throughout the process, Jordan remained committed to ensuring our satisfaction before departing. I would like to express my gratitude to Jordan for his dedication to his work and his commitment to providing exceptional customer service.
BFP provided septic services for my home. I highly recommended them. Their use of communication technology is superb, and their response time was just what I needed—immediate. Eric Card performed the service, and a helpful text pinged in when he arrived. It shared his picture, and I knew who I was dealing with. He diagnosed my situation expertly and shared his knowledge in a friendly, confident way. A+ firm. I will definitely hire them again.
Earlier today I called Ben Franklin asking for my septic tank to be cleaned out. This company assigned a truck to arrive on the day I called. Sam, the guy doing the work, was very conscientious. Thorough. Fast. He emptied my tank significantly better than any other septic service I have ever used. I will gladly talk with anyone who wants details. Without doubt, this company does a superlative job at a reasonable cost.
I had a great experience with Ben Franklin Plumbing! Elliot was professional, friendly, and really knew his stuff. He took the time to explain everything and made sure I understood all my options before starting any work. I could tell he truly had my best interests in mind and cared about doing the job right. Highly recommend them for anyone looking for honest, dependable, and customer-focused plumbing service!
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