Over the years, Benjamin Franklin Plumbing® of Andover has been delivering quality plumbing services throughout Connecticut. Our team of expert plumbers is ready to quickly and affordably solve the plumbing needs of homeowners and business owners in Andover and the surrounding areas. Whether you need an installation, or repair, there’s no job that our team can’t handle. We’re always on time, friendly, professional, and treat your home with the respect that it deserves!
We’re also ready to put our experience to work for you with our comprehensive plumbing maintenance plans. Our plumbers will identify potential problems with your plumbing system, so we can fix the problem before it becomes a costly emergency.
To find out more about our plumbing services, call (860) 421-9940. We’re standing by 24/7 to answer your questions and schedule an appointment!
At Benjamin Franklin Plumbing® of Andover, we hold ourselves to a high standard. We know customers have a choice when it comes to plumbers, so we work to earn their business each time they call for help. Our team starts every appointment on the right foot by showing up on time. If we’re late for any reason, we’ll pay you back by the minute for the inconvenience. We then back all our work with a 100% satisfaction guarantee so you can trust that we’re doing the job right the first time. Every member of our team is highly-trained, polite, and undergoes a background check so you can feel comfortable and confident when inviting them into your home.
Jordan promptly arrived to assess the issue with my water heater. Upon his arrival, I informed him that another company had provided a quote. Jordan demonstrated respect and professionalism, asking that I hear him out while he presented alternative quotes. He offered detailed information on water heaters and identified additional concerns that required immediate attention to avoid potential future expenses. After presenting prices, Jordan observed my reaction and offered to revisit the quotes. Following a brief interval, he returned with a revised proposal that my girlfriend and I found satisfactory. As a result, a new water heater will be installed tomorrow, restoring our access to hot water. Throughout the process, Jordan remained committed to ensuring our satisfaction before departing. I would like to express my gratitude to Jordan for his dedication to his work and his commitment to providing exceptional customer service.
Earlier today I called Ben Franklin asking for my septic tank to be cleaned out. This company assigned a truck to arrive on the day I called. Sam, the guy doing the work, was very conscientious. Thorough. Fast. He emptied my tank significantly better than any other septic service I have ever used. I will gladly talk with anyone who wants details. Without doubt, this company does a superlative job at a reasonable cost.
Elliot was a great salesmen and was honest which is hard to find nowadays. He told me what is a must fix and gave me a great scope of work. The company also gave me an amazing price on a new install of my oil tank. Nick, melichai and gentry were punctual, friendly and gave me a great time line of what was happening step by step. I could not be more please with how this turned out and this company. They quoted me and showed up the next day to complete the work and it’s amazing. Thank you and I would definitely recommend hiring them! If I have a plumbing issue in the future they will be my first call!
Joseph and Nick arrived on time and were able to diagnose and repair the issue promptly. They also took the time to thoroughly explain the defect and what needed to be done to replace the defective part. I appreciated that they understood that I also needed to understand. They didn’t talk down to me with jargon. They simply explained in terms I could understand. Thank you both for your kindness and the skills displayed today. Your future customers will be very lucky to have you as their plumbers. ;)
We woke up to brown water and no pressure this morning. Called and spoke with a rep who took all our information and in about an hour, we had a plumber at our house, assessed the plumbing and gave us a quote. We agreed and by early afternoon, we had a new pressure tank, water pressure back to normal and brown water fading away. We are very happy. We joined their member program and saved money. We will definitely be repeat customers
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