Connect With Benjamin Franklin Plumbing® of North Metro
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You Can Count on the
At Benjamin Franklin Plumbing® of North Metro, we care about your convenience. We know what plumbing issues are inconvenient you and your family, so we use our expertise to help you. We provide homeowners and businesses with fast and reliable plumbing services. We don’t consider our job done until you’re happy with our services, so we back up our work with a 100% customer satisfaction.
Our plumbers serve residents in Andover, White Bear Lake, Lino Lakes, Forest Lake, Hugo, Ham Lake, and other local cities. If there's any delay, it's you we pay!
Contact Benjamin Franklin Plumbing® of North Metro online or call us at (651) 400-8590!
Excellent in every respect!
Very informative about protecting my system and saving energy Aex is exceptional.
Mike was excellent and a complete perfectionist. The work he did was top-notch and he was really friendly. We are completely happy with the job!
Alex did very good job. The service was great timing perfect. The amount was Also fine. I will definitely keep you guys in mind for the next job. Thank you.
Had the absolute best experience ever with a plumber today. John from Benjamin Franklin Plumbing really went above and beyond the call of duty. He did a toilet repair and then he did a full inspection of our house plumbing. John educated my wife and I on why we have odor in our water and what to do about it. John was extremely knowledgeable about all things plumbing and we look forward to working with Benjamin Franklin Plumbing again in the very near future. Thank you guys!
Mr. Jeff / supervisor and Patrick arrived earlier than planned. Most professional and presented we are here to help and fix what is needed; our pleasure to have you as a customer! They came prepared to service our CSI water treatment system that had been unattended for 2 years; our doing not BF. I was most pleased that Mr. Jeff had reviewed our history on file and was up to speed on our setup. They were thorough and explained steps they were taking to correct and service the system for efficiency. Anxious to know we were satisfied with their service. I was thrilled to have them back in my camp. This initial visit was pricey…however I had dropped the maintenance contract. The service contract for maintenance going forward is most attractive. I’m a happy customer . Thanks Mr. Jeff & Patrick…great to meet you and thanks for your patience and time and attention to satisfy us. ..AND mostly as I can not say enough of how much I appreciate your Kyle!!!!! Thanks Kyle..you have always been there for us!!!
Gustavo was a very friendly, knowledgeable, and efficient service provider. Excellent work.
Scott did a good job, was professional and helpful, and friendly. He was very straightforward with his inspection snd recommendation. I would give him a positive review.
Kylle Smith is my technician from Benjamin Franklin The Punctual Plumber and that he is. I had the best experience. He is very knowledgeable and kind. I would definitely recommend.
With the Benjamin Franklin Plumbing team, you get the best of both worlds—local licensed plumbers backed by a trusted national service. Because all of our locations are independently owned and operated, we live and work in the communities we serve.
As a result, our owners and their employees are more committed to providing excellent experiences and helping out our neighbors. We hire talent right from the community, boosting the local economy by keeping dollars in our own backyard. That's worth being proud of.
Mike M.
Master Plumber & General Manager
Residence/Hometown: North Branch
Years with Benjamin Franklin Plumbing: 22 years
Education/Certifications: Licensed Master Plumber, Well License, Farmer
With 22 years of experience at Benjamin Franklin Plumbing, Mike is known for his integrity, strong work ethic, and dedication to doing the job right. He holds a Master Plumber license and a Well License, and has proudly owned and operated a local business since 1989. Bringing the reliability and determination of a farmer to his trade, he consistently delivers quality service to every customer.
What I like most about my job:
"Every day is a new adventure of solving problems."
Outside of Work:
Mike is an avid golfer. Outdoors is in his blood—he has a deep love for nature and enjoys spending as much time outside as possible.
Fun Fact:
He’s just as handy in the garden as he is with a wrench!
Joe A.
Service Plumber
Residence/Hometown: Isanti
Years with Benjamin Franklin Plumbing: Over 15 years
Education/Certifications: Registered Plumber
With over 15 years of experience at Benjamin Franklin Plumbing, Joe has honed his skills and knowledge to become a trusted expert in the plumbing field. His wealth of experience ensures he approaches each project with efficiency and attention to detail, delivering reliable service to every customer.
What I like most about my job:
"I’ve always enjoyed working with my hands and building things. Plumbing lets me do that every day while helping people at the same time—it’s a win-win."
Outside of Work:
Joe enjoys spending time at his cabin and visiting with his son’s family, cherishing the opportunity to unwind and make lasting memories
Wesley
Service Plumber
Residence/Hometown: Isanti
Years with Benjamin Franklin Plumbing: Over 3 years
Education/Certifications: Registered Plumber
Wesley has been a valuable member of the Benjamin Franklin Plumbing team for over three years. As a plumber, he brings skill, focus, and a strong commitment to quality workmanship on every job. Whether it's a routine service call or a complex repair, Wesley is always ready to get the job done right.
What I like most about my job:
"I like being able to solve problems for people and bring peace of mind to their homes. Plumbing issues can be stressful, and it's rewarding to be the one who can fix it and make their day better."
Outside of Work:
Wesley is an avid outdoorsman who enjoys golfing, fishing, and hunting in his free time.
Brandon
Service Plumber
Residence/Hometown: North Branch
Years with Benjamin Franklin Plumbing: Over 3 years
Education/Certifications: Registered Plumber
Brandon has been part of the Benjamin Franklin Plumbing team for over three years. As a registered plumber, he approaches every job with precision, care, and a focus on delivering excellent service. Whether he's tackling a repair or working on an installation, Brandon is committed to getting the job done right the first time.
What I like most about my job:
"I like seeing the results of my work and knowing I made someone’s day easier by fixing a problem they couldn’t solve on their own."
Outside of Work:
When he's not out in the field, Brandon enjoys golfing, fishing, and playing poker. He loves a good challenge—on the job and at the card table!
Brian
Office Assistant
Residence/Hometown: North Branch
Years with Benjamin Franklin Plumbing: Over 8 years
Brian has been an essential part of the Benjamin Franklin Plumbing team for over 8 years, offering valuable experience and dedication to every project he works on. Known for his strong work ethic and positive attitude, Brian is proud to be part of a company that values its employees.
What I like most about my job:
"Good company to work for."
Outside of Work:
Brian enjoys spending time outdoors, traveling, and hanging out with friends. He values his downtime and enjoys making the most of it.
Fun Fact:
Brian is a proud grandfather and is excited to welcome another grandchild into the family soon!
Kim
Warehouse Manager
Residence/Hometown: North Branch (Born & Raised in St. Paul)
Years with Benjamin Franklin Plumbing: 6 years
Education/Certifications: Business College
Kim has been with Benjamin Franklin Plumbing for 6 years and currently serves as the Warehouse Manager. With a background in business and a keen eye for organization, she keeps everything running smoothly behind the scenes, ensuring the team has the right tools and supplies to succeed.
What I like most about my job:
"I enjoy the variety in my work and the great team I get to collaborate with every day."
Outside of Work:
Kim is active in her church and enjoys hobbies like crocheting, sewing, and spending time outdoors.
Fun Fact:
Kim is a proud owner of 18 pairs of “limited edition” Crocs (and counting!). She’s also the proud owner of the shop dog, Lucy, who brings joy to everyone at work.
Jenelle
Office Manager
Residence/Hometown: Rush City (Born in Bozeman, MT)
Years with Benjamin Franklin Plumbing: Over 3 years
Education/Certifications: Bachelor’s Degree
Jenelle has been with Benjamin Franklin Plumbing for over 3 years, bringing her organizational and marketing skills to the team. She plays a key role in supporting daily operations and ensuring that the company runs smoothly. With a passion for helping both customers and her team, Jenelle thrives in her role and is dedicated to making sure everything is in order.
What I like most about my job:
"I enjoy the opportunity to network with industry professionals, build relationships with clients, and create valuable connections that help our company grow."
Outside of Work:
Jenelle loves spending time at home with her boyfriend, son, and two kittens. Together, they enjoy bonfires, camping, exploring state and national parks, attending concerts, thrift shopping, and watching her son’s baseball games.
Fun Fact:
Jenelle is a houseplant enthusiast, with 18 plants at the office and a “jungle” of over 50 pots at home!
