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Worry-free plumbing from our
At Benjamin Franklin Plumbing® of North Metro, we care about your convenience. We know what plumbing issues are inconvenient you and your family, so we use our expertise to help you. We provide homeowners and businesses with fast and reliable plumbing services. We don’t consider our job done until you’re happy with our services, so we back up our work with a 100% customer satisfaction.
Our plumbers serve residents in Andover, White Bear Lake, Lino Lakes, Forest Lake, Hugo, Ham Lake, and other local cities. If there's any delay, it's you we pay!
Contact Benjamin Franklin Plumbing® of North Metro online or call us at (651) 400-8590!
Israel checked the toilet for leaks at the water line and around the toilet base. He said he'd need to open the ceiling to check for leaks. He quoted me a price which was discounted because of my membership. Once the ceiling was opened, he checked for leaks and saw nothing. He flushed the toilet numerous times, ran water in the sink and shower. But found nothing. He suggested it could be a roof leak.
PJ is an excellent plumber, and he is very personable. His competence level assured us he would solve our issue - and he did. The water running down our drain runs faster than a Philadelphia Eagle! Hurrah for PJ!
I highly recommend this company. They were quick and responsive in scheduling my service, and the plumber they sent out was fantastic. Sometimes it’s hard to find a plumber, but search no more. Use them! I certainly will use them again. Most importantly, their prices are very reasonable and competitive.
Chris was fantastic! Diagnosed the issue and then fixed it. This was installed many months ago by Benjamin Franklin (totally different group of the company). Explained all that was occurring and then ensured I knew how to turn off gas to the unit and the house before he left. So kind and helpful!
Mamadou was very professional, polite and informative in his inspection. Made sure he took his time and pointed out all the important items that were good but also main items that need proper to immediate attention. Very knowledgeable about his position in BFP. Thank you for sending this gentleman. Regards, Teddy E.
Mike did such an excellent job with the plumbing service. He assessed the problem then quickly and efficiently fixed the issue. He was very pleasant and helpful throughout the process. I highly recommend his services!
We had David stop by for our annual plumbing review/pump flush and he was professional, quick, and courteous. He explained what he was doing at every step and made sure to answer any questions we had about general maintenance and plumbing related home ownership questions.
Steve was awesome. Came out on short notice to help figure out a leak source. Quickly diagnosed a significant issue across a number of our faucet valves, recommended several options, helped us choose the one that made the most sense, then returned as promised to do the work. Very trustworthy, reliable.
Daniel was great!! He was very prompt and explained the workings of the new water heater. The company is awesome. Now you could find a cheaper water heater and cheaper labor but I tried one of those water heaters from the big box store and it failed after only 4 years. The ones that Benjamin Franklin sells are MADE IN THE USA instead of a foreign country. Give them a try, you won’t be sorry!
10/10, no doubt about it. Lucas was prompt, professional, and knowledgeable. We had an issue with our water heater that left us without hot water or heat this fall. He quickly diagnosed the problems, explained his findings in excellent detail, and got everything fixed. He also went the extra mile in a couple of ways I didn’t expect, which I really appreciated. I’d absolutely recommend Lucas!
With the Benjamin Franklin Plumbing team, you get the best of both worlds—local licensed plumbers backed by a trusted national service. Because all of our locations are independently owned and operated, we live and work in the communities we serve.
As a result, our owners and their employees are more committed to providing excellent experiences and helping out our neighbors. We hire talent right from the community, boosting the local economy by keeping dollars in our own backyard. That's worth being proud of.
Mike M.
Master Plumber & General Manager
Residence/Hometown: North Branch
Years with Benjamin Franklin Plumbing: 24 years
Education/Certifications: Licensed Master Plumber, Well License, Farmer
With 22 years of experience at Benjamin Franklin Plumbing, Mike is known for his integrity, strong work ethic, and dedication to doing the job right. He holds a Master Plumber license and a Well License, and has proudly owned and operated a local business since 1989. Bringing the reliability and determination of a farmer to his trade, he consistently delivers quality service to every customer.
What I like most about my job:
"Every day is a new adventure of solving problems."
Outside of Work:
Mike is an avid golfer. Outdoors is in his blood—he has a deep love for nature and enjoys spending as much time outside as possible.
Fun Fact:
He’s just as handy in the garden as he is with a wrench!
Wesley
Service Plumber
Residence/Hometown: Isanti
Years with Benjamin Franklin Plumbing: 5 years
Education/Certifications: Registered Plumber
Wesley has been a valuable member of the Benjamin Franklin Plumbing team for over five years. As a technician, he brings skill, focus, and a strong commitment to quality workmanship on every job. Whether it's a routine service call or a complex repair, Wesley is always ready to get the job done right.
What I like most about my job:
"I like being able to solve problems for people and bring peace of mind to their homes. Plumbing issues can be stressful, and it's rewarding to be the one who can fix it and make their day better."
Outside of Work:
Wesley is an avid outdoorsman and family man who enjoys golfing, fishing, and hunting in his free time.
Brandon
Service Plumber
Residence/Hometown: North Branch
Years with Benjamin Franklin Plumbing: 5 years
Education/Certifications: Registered Plumber
Brandon has been part of the Benjamin Franklin Plumbing team for over five years. As a technician, he approaches every job with precision, care, and a focus on delivering excellent service. Whether he's tackling a repair or working on an installation, Brandon is committed to getting the job done right the first time.
What I like most about my job:
"I like seeing the results of my work and knowing I made someone’s day easier by fixing a problem they couldn’t solve on their own."
Outside of Work:
When he's not out in the field, Brandon enjoys golfing, fishing, time with his kids, and playing poker. He loves a good challenge—on the job and at the card table!
Brian
Office Assistant
Residence/Hometown: North Branch
Years with Benjamin Franklin Plumbing: Over 10 years
Brian has been an essential part of the Benjamin Franklin Plumbing team for over 10 years, offering valuable experience and dedication to every project he works on. Known for his strong work ethic and positive attitude, Brian is proud to be part of a company that values its employees.
What I like most about my job:
"Good company to work for."
Outside of Work:
Brian enjoys spending time outdoors, traveling, and hanging out with friends. He values his downtime and enjoys making the most of it.
Fun Fact:
Brian puts a plow on his pickup truck in the winter and helps keep the shop grounds plowed.
Kim
Warehouse Manager
Residence/Hometown: North Branch (Born & Raised in St. Paul)
Years with Benjamin Franklin Plumbing: 7 years
Education/Certifications: Business College
Kim has been with Benjamin Franklin Plumbing for over 7 years and currently serves as the Warehouse Manager. With a background in business and a keen eye for organization, she keeps everything running smoothly behind the scenes, ensuring the team has the right tools and supplies to succeed.
What I like most about my job:
"I enjoy the variety in my work and the great team I get to collaborate with every day."
Outside of Work:
Kim is active in her church and enjoys hobbies like crocheting, sewing, and spending time outdoors.
Fun Fact:
Kim is a proud owner of 20+ pairs of “limited edition” Crocs (and counting!). She’s also the proud owner of the shop dog, Lucy, who brings joy to everyone at work. Give her a treat the next time you stop by!
Jenelle
Office Manager
4Residence/Hometown: Rush City
Years with Benjamin Franklin Plumbing: 5 years
Education/Certifications: Bachelor’s Degree
Jenelle has been with Benjamin Franklin Plumbing for over 5 years, bringing her organizational and marketing skills to the team. She plays a key role in supporting daily operations and ensuring that the company runs smoothly. With a passion for helping both customers and her team, Jenelle thrives in her role and is dedicated to making sure everything is in order.
What I like most about my job:
"I enjoy the opportunity to network with industry professionals, build relationships with clients, and create valuable connections that help our company grow."
Outside of Work:
Jenelle loves spending time at home with her husband, son, and two cats. Together, they enjoy bonfires, camping, exploring state and national parks, attending concerts, thrift shopping, and watching her son’s baseball games.
Fun Fact:
Jenelle is a houseplant enthusiast, with 31 plants at the office and a “jungle” of over 50 pots at home!
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