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Worry-free plumbing from our
At Benjamin Franklin Plumbing® of North Metro, we care about your convenience. We know what plumbing issues are inconvenient you and your family, so we use our expertise to help you. We provide homeowners and businesses with fast and reliable plumbing services. We don’t consider our job done until you’re happy with our services, so we back up our work with a 100% customer satisfaction.
Our plumbers serve residents in Andover, White Bear Lake, Lino Lakes, Forest Lake, Hugo, Ham Lake, and other local cities. If there's any delay, it's you we pay!
Contact Benjamin Franklin Plumbing® of North Metro online or call us at (651) 400-8590!
I had already been without hot water for over a week when these two neatly dressed, extremely polite, and really good-looking young men filed into my house. They were from Benjamin Franklin plumbing and were going to inspect my water heater and give me an estimate for its repair; which they quickly did. I liked the way Aaron took the time to explain to me the reasons that the old water heater needed to be replaced instead of being repaired, but my heart sank when I saw the estimate. When I last bought a water 6heater some 20 yrs ago, the heater cost about $600 and the total with labor was about $1100. The current price was $2750! My retirement income was $1400/month so I sadly told Aaron that I couldn't afford a new heater, especially since my car had bitten the dust three weeks before. When you live alone in a rural area, you must have a car, so I was going to have to get used to cold water. Aaron said he would try to find some charities that were willing to help someone like me, but after he'd spent over an hour calling around without success, I gave up hope and told them goodbye. Imagine my stunned surprise when Benjamin Franklin plumbing called me several mornings later and said that they were combining the offers from several different charities to have enough to pay for a brand new water heater plus installation! Aaron and his crew showed up that afternoon and cleaned out my water heater closet.(They wouldn't let me do it.) They drained the old unit, detached it from my plumbing, then removed it from my property. Next they wheeled in a new one and installed it with all the bells and whistles. For example, they put the tank in a drip tray, so if it should (God forbid) leak, then my floor will be protected. This one also has a tiny tank built in above it to catch any overflow from up there. Pretty neat. The guys worked tirelessly but efficiently for a couple of hours.When it was done, they cleaned the work area and took away the trash. They never let me do any of the work, and they never took a single dime.And it works great! I have been so blessed by my encounter with Benjamin Franklin. I had been slowly spiraling down into depression, but now I'm walking with a lighter step. I feel special and full of hope again. This really did happen to ME! It's incredible!
This is best experience with a plumbing company I’ve ever had. Moreau the plumber looked at the job and right away knew what to do, he fixed it and made us very happy. What more can you ask for. I’ll definitely be using Ben Franklin from here on out!
Woke up with no water. Pat was quick, friendly, showed me pictures and explained what happened and the solution. Discussed things to look out for and restored the water quickly. Pat is skilled and will use them again if needed!
Never a convenient time when water pipe breakages happen! Monday evening on a holiday. I called Benjamin Franklin at 9:20 pm with an emergency call. Tom K. was the service tech assigned. He contacted me within 30 minutes of my call to let me know he was enroute. He showed up well presented, clean cut and in uniform. Very well mannered, professional, and knowledgeable. After I explained what happened and the action I had taken, he explained my options. He was thorough and made sure I understood everything. We decided on the least costly option knowing that after he opened a small hole in the drywall would determine whether I would have a larger problem or not. Fortunately for me it was not the worse case scenario and it was something Tom could fix. He was finished within a couple hours and I had water again. I cannot express enough, my gratitude for Tom K. and Benjamin Franklin. I will not hesitate to contact them for any future plumbing repairs and/or new installations.
They are very professional, courteous and knowledgeable. I highly recommend Benjamin Franklin plumbing.
The technician Nick was very good very polite and seemed to know what he was doing. He did a great job. I’m real please in my service. Thank you Benjamen Pplumbing And Nick, I live in High Point, North Carolina
Called for an estimate and they had a tech out to my house within 20 minutes on a Friday afternoon. Michael looked at the hot water heater (why I called) and did a free home inspection while he was there. He was quick and explained everything and answered my questions. They scheduled me for Monday, and Michael came back out to replace my hot water heater and fix my bathtub handles and faucets that were leaking. Whoever had done my repairs before hadn’t used the correct parts, making the work a little more difficult than expected, but Michael got the correct parts needed and got the job done! The pricing was reasonable, much less than other places I had gotten quotes from (one wanted $1000 more!), and the estimate was free which is harder to find nowadays! Several other places wanted to charge $50-$75 just to come look at it. I’m glad I found Benjamin Franklin Plumbing. I will definitely use them again should I need anything else and I recommend you use them as well! Michael was phenomenal and took the time to answer my questions and explain everything in a way that made sense!
Nick was fantastic!!!! My water filtration system blew. He diagnosed it and installed a brand new system cleanly and efficiently. Explained the whole process!!!! Really happy with the service.
Great team of professionals, handle my situation within short notice. The job was executed within a reasonable time, and installed with attention to detail. Very satisfied with the outcome, so far my systems are operating at an optimal level.
Ryan communicated when he was en rout and showed up on time. I explained my issue and he immediately understood the situation. Offered a great solution and executed the work in a professional and timely manner. Would highly recommend.
With the Benjamin Franklin Plumbing team, you get the best of both worlds—local licensed plumbers backed by a trusted national service. Because all of our locations are independently owned and operated, we live and work in the communities we serve.
As a result, our owners and their employees are more committed to providing excellent experiences and helping out our neighbors. We hire talent right from the community, boosting the local economy by keeping dollars in our own backyard. That's worth being proud of.
Mike M.
Master Plumber & General Manager
Residence/Hometown: North Branch
Years with Benjamin Franklin Plumbing: 22 years
Education/Certifications: Licensed Master Plumber, Well License, Farmer
With 22 years of experience at Benjamin Franklin Plumbing, Mike is known for his integrity, strong work ethic, and dedication to doing the job right. He holds a Master Plumber license and a Well License, and has proudly owned and operated a local business since 1989. Bringing the reliability and determination of a farmer to his trade, he consistently delivers quality service to every customer.
What I like most about my job:
"Every day is a new adventure of solving problems."
Outside of Work:
Mike is an avid golfer. Outdoors is in his blood—he has a deep love for nature and enjoys spending as much time outside as possible.
Fun Fact:
He’s just as handy in the garden as he is with a wrench!
Joe A.
Service Plumber
Residence/Hometown: Isanti
Years with Benjamin Franklin Plumbing: Over 15 years
Education/Certifications: Registered Plumber
With over 15 years of experience at Benjamin Franklin Plumbing, Joe has honed his skills and knowledge to become a trusted expert in the plumbing field. His wealth of experience ensures he approaches each project with efficiency and attention to detail, delivering reliable service to every customer.
What I like most about my job:
"I’ve always enjoyed working with my hands and building things. Plumbing lets me do that every day while helping people at the same time—it’s a win-win."
Outside of Work:
Joe enjoys spending time at his cabin and visiting with his son’s family, cherishing the opportunity to unwind and make lasting memories
Wesley
Service Plumber
Residence/Hometown: Isanti
Years with Benjamin Franklin Plumbing: Over 4 years
Education/Certifications: Registered Plumber
Wesley has been a valuable member of the Benjamin Franklin Plumbing team for over four years. As a plumber, he brings skill, focus, and a strong commitment to quality workmanship on every job. Whether it's a routine service call or a complex repair, Wesley is always ready to get the job done right.
What I like most about my job:
"I like being able to solve problems for people and bring peace of mind to their homes. Plumbing issues can be stressful, and it's rewarding to be the one who can fix it and make their day better."
Outside of Work:
Wesley is an avid outdoorsman who enjoys golfing, fishing, and hunting in his free time.
Brandon
Service Plumber
Residence/Hometown: North Branch
Years with Benjamin Franklin Plumbing: Over 4 years
Education/Certifications: Registered Plumber
Brandon has been part of the Benjamin Franklin Plumbing team for over four years. As a registered plumber, he approaches every job with precision, care, and a focus on delivering excellent service. Whether he's tackling a repair or working on an installation, Brandon is committed to getting the job done right the first time.
What I like most about my job:
"I like seeing the results of my work and knowing I made someone’s day easier by fixing a problem they couldn’t solve on their own."
Outside of Work:
When he's not out in the field, Brandon enjoys golfing, fishing, and playing poker. He loves a good challenge—on the job and at the card table!
Brian
Office Assistant
Residence/Hometown: North Branch
Years with Benjamin Franklin Plumbing: Over 8 years
Brian has been an essential part of the Benjamin Franklin Plumbing team for over 8 years, offering valuable experience and dedication to every project he works on. Known for his strong work ethic and positive attitude, Brian is proud to be part of a company that values its employees.
What I like most about my job:
"Good company to work for."
Outside of Work:
Brian enjoys spending time outdoors, traveling, and hanging out with friends. He values his downtime and enjoys making the most of it.
Fun Fact:
Brian is a proud grandfather and is excited to welcome another grandchild into the family soon!
Kim
Warehouse Manager
Residence/Hometown: North Branch (Born & Raised in St. Paul)
Years with Benjamin Franklin Plumbing: 6 years
Education/Certifications: Business College
Kim has been with Benjamin Franklin Plumbing for 6 years and currently serves as the Warehouse Manager. With a background in business and a keen eye for organization, she keeps everything running smoothly behind the scenes, ensuring the team has the right tools and supplies to succeed.
What I like most about my job:
"I enjoy the variety in my work and the great team I get to collaborate with every day."
Outside of Work:
Kim is active in her church and enjoys hobbies like crocheting, sewing, and spending time outdoors.
Fun Fact:
Kim is a proud owner of 18 pairs of “limited edition” Crocs (and counting!). She’s also the proud owner of the shop dog, Lucy, who brings joy to everyone at work.
Jenelle
Office Manager
4Residence/Hometown: Rush City (Born in Bozeman, MT)
Years with Benjamin Franklin Plumbing: Over 4 years
Education/Certifications: Bachelor’s Degree
Jenelle has been with Benjamin Franklin Plumbing for over 4 years, bringing her organizational and marketing skills to the team. She plays a key role in supporting daily operations and ensuring that the company runs smoothly. With a passion for helping both customers and her team, Jenelle thrives in her role and is dedicated to making sure everything is in order.
What I like most about my job:
"I enjoy the opportunity to network with industry professionals, build relationships with clients, and create valuable connections that help our company grow."
Outside of Work:
Jenelle loves spending time at home with her fiance, son, and two cats. Together, they enjoy bonfires, camping, exploring state and national parks, attending concerts, thrift shopping, and watching her son’s baseball games.
Fun Fact:
Jenelle is a houseplant enthusiast, with 31 plants at the office and a “jungle” of over 50 pots at home!
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