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Ethan was wonderful! He explained everything we needed, gave us options and was respectful of our home. He brought along Justin his co-worker who also worked on our home. Justin was very respectful and both these guys worked hard to complete the job in one day! Thanks to both!!
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Ethan is the consumate professional who explained our situation thoroughly and offered solutions. Ethan and Justin went above and beyond what they were here to do. They checked our water softener and offered solutions as to why our system wasn't performing like it should. My wife and I were very impressed with their passion for their job and ensuring that we, the customers were very satisfied. We will definitely refer them to friends and relatives. AWESOME Job.
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I was very impressed with Ethan. He was professional and explained everything he was doing and why. Ethan also advised me to get a water pressure gauge so I could keep an eye on the water pressure. I could tell he loved what he was doing. I will recommend Ethan and Benjamin Franklin plumbing to my friends and neighbors.
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I was in immediate need of restoring water to my home. The pipe connection from my house to the water meter has separated so I had to cut off the water. I called Benjamin Franklin Plumbing, luckily. I spoke with Rich who was very professional and he immediately scheduled me for service with Homer. Homer came out and accessed the situation and he assured me that he could do the job within an hour. He completed it in under an hour. He was so experienced and skilled, 10 yrs., and professional. The entire experience was mor than pleasurable under the circumstances of not having any water. I’m so pleased with the service that I received that Benjamin Franklin Plumbing is now my go to and they do electrical work too! The price was so fair and justified! All this in just an afternoon on the same day! I give this company an A+ for everything, really!
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Homer came out and did a full house inspection on our plumbing system. He pointed out different things. He made suggestions. He gave a written estimate. He pointed out the important items we may want to address now. I was impressed with the process of the inspection . It was like a house inspection but with a company that is trained in plumbing. He was very professional. We will consider his recommendations.
