Joe is a very professional, well experienced technician. Joe is a prompt and respectful service expert. He is not afraid of the tough jobs. Great problem solver.
- Peter B.East Bethel, MN
Good and efficient. If I need service, I hope it is him.
- James P.Lindstrom, MN
It was a pleasure to work with Mike and the team.
- Brian I.Isanti, MN
Quick, friendly, professional, great service!
- Katrina J.Lindstrom, MN
Mike was very professional and nice, as was his apprentice. He explained everything very well when he came to assess the basement drain situation. When he came back to do the work he and Joe explained everything again, made sure I understood clearly and was happy. My issue was basement drain was backing up because pipes were so old and rusted. They replaced pipes, repaired concrete and cleaned up mess completely. I would definitely recommend them!
We had a water softener and oxidizer installed; also a couple well tanks replaced. We couldnt have been more pleased with the level of service, the professionalism, expertise and passion that Joe and Mike brought to solving the problem. I really cant think of calling any other company. I intend to recommend them to family and colleagues. I generally dont write reviews, but this worths an exception.
Mike was great. He told us what was wrong and didn't beat around the bush about it.
- Ethen M.C
Mike, Joe and Mike B were excellent to work with. They were friendly, professional, knowledgeable, and efficient. This was a big project full of unknowns. They were able to quickly come up with a plan to identify the issues and make the repairs. I highly recommend the North Branch Benjamin Franklin Plumbing.
Joe was excellent! Fixed the phantom flushing with my toilet upstairs, checked downstairs to see if there was any leaking going on. Checked the toilet downstairs as well to make sure everything was working correctly. Joe came into my home with a cheery attitude, he explained everything to me, and made sure all questions I had were answered before he left. I would definitely recommend Joe to family and friends!
Joe has the experience needed to handle complicated plumbing, great guy, great work.
- Richard W.Forest Lake, MN
Mike is obviously a pro. His work was fast, the work was quality and the price was right. He even took care of a gas line modification that wasn't part of the original service order. Top notch guy!
- Dustin B.White Bear Lake, MN
Mike examined the three outdoor water faucet issues and provided suggestions for their repair. He gave us options for the out-of-date faucet and took care of that today even though it wasn't part of the original repair request. We will use Benjamin Franklin again when needed. He is professional with great people skills. Mike is COVID 19 conscious. He wore a face mask. Thank you Mike!
Joe was amazing, knowledgeable, and professional.
- LuAnn T.East Bethel, MN
Joe was so professional. He was also so kind in the situation that he had to tell me about the condition of my water heater. If I could have given you 10 Stars I would have given it because Ben Franklin is above A+ in my book. Thank you for having a tech like Joe.
Joe was great. He was able to come day after I called, called ahead to announce arrival, very courteous and knowledgeable, easily fixed a problem that had stumped me for a long time. Will call him again when plumbing is needed.
Mike came to our home and saved the day! We had a horrible kitchen sink mess! He was a miracle worker with a positive, optimistic attitude. His work was efficient and excellent, & he was smiling all the while. We have nothing but good to say about this company. High integrity. Thanks, Mike!
Mike was on time and had the job done sooner than I expected. He really knows his stuff. Thanks Mike!
- Brent D.North Branch, MN
Mike was excellent! Very personable and professional!
- Terry & Kris S.Forest Lake, MN
Joe is great. Calls ahead, friendly, knows what he's doing. Everything's clean when he's done and it's fixed for good.
- Tim T.Lindstrom, MN
Mike did a great job troubleshooting our problem. He completed the repair efficiently. Great job. Would definitely recommend.
- Ed U.Centerville, MN
Joe was great. Found the problem right away. Was so nice to my daughter asking questions. Will try to use Benjamin Franklin plumbing for everything plumbing related
Joe is a credit to Ben Franklin Plumbing. He is knowledgeable, and is great about answering my questions. He's very professional and I feel comfortable having him come into my home to make repairs.
- Eileen S.Cedar, MN
Joe did an excellent job - he has been here on other jobs, and all done very well. Would highly recommend
- Ron C.Wyoming, MN
Fantastic job!! Josh was very professional!! I will definitely call him again for service.
- Ricky H.Wyoming, MN
Mike did a wonderful job and with his professionalism was able to point out other things that needed attention. Always had a good experience with Benjamin Franklin plumbing. Would definitely recommend them to a friend. Thank you Mike.
- Michelle F.Hugo, MN
Mike is Awesome he saved our day and weekend.
- Doug J.Cedar, MN
Great service he found the problem fast and made sure we wouldn't have any other issues again plus gave us recommendations for maintaining our drains each month. He was friendly and respectful while in our home we will definitely be a return customer.
Joe did an excellent job solving a tricky plumbing problem. This isnt the first time Joe Adamson and Benjamin Franklin plumbing have been in our home. Each time they have be very professional, arrive promptly and given suggestions on a course of action. When you have plumbing problems, these are the guys you want to call.
Mike and Josh did a excellent job taking out PVC and installing PEX and shut valves in crawl space. Also installed a shower stall and kitchen faucet all great work and both were very nice, friendly and knowledgeable.
Joe is a good representative for your company. He came for a water heater problem (replaced) and identified a toilet problem (also replaced).
After the visit by Joe, I decided to have him do the job of replacing our hot water heater and water softener. Two days later Joe came and replaced both units in 3 hrs. I was amazed how quick and easy it was fo Joe to complete the job.Great job, good price. Please call Benjamin Franklin Plumbing for your plumbing needs. Thanks,
- Mark B.
Joe was very polite and professional. By the time we finished I decided to have Joe do the job for us. I called and canceled the other contractors that I set up for an estimate. The work will be in 2 days and I'm sure that it will be done right. Thanks
- Mark B.Chisago City, MN
Mike Mueller was very professional & did an outstanding job. On a Holiday weekend he was here within 2 hours after I called. Poor guy wax sweating bullets because he was working so hard. I will be recommending him to everyone. Thank you again Mike!
Mike was prompt & very professional. He is my super hero because he saved the day on a holiday weekend! I will 100% recommend him to anyone. Thanks again Mike.
- Croy ManagementWyoming, MN
Joe is always professional and helpful. He is kind and listened to what I needed done. Fixed for a reasonable price too.