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Worry-free plumbing from our
At Benjamin Franklin Plumbing® of North Metro, we care about your convenience. We know what plumbing issues are inconvenient you and your family, so we use our expertise to help you. We provide homeowners and businesses with fast and reliable plumbing services. We don’t consider our job done until you’re happy with our services, so we back up our work with a 100% customer satisfaction.
Our plumbers serve residents in Andover, White Bear Lake, Lino Lakes, Forest Lake, Hugo, Ham Lake, and other local cities. If there's any delay, it's you we pay!
Contact Benjamin Franklin Plumbing® of North Metro online or call us at (651) 400-8590!
AJ was on time, friendly and knowledgeable about the problem. He explained everything to me and gave me three quotes. And he was patient and allowed me to choose which plan to go with. Thus company has been great for me and I highly recommend them. Most of all, I called them after 100 pm. The lady told me that she could have a plumber to me between 200 pm and 600 pm. He did arrive early and took less time than he told me it would take.
Very pleased with the work that was done at my home. We encountered many issues that needed to be fixed and we were greeted by some amazing people! Mr.Eric installed our new water heater and he answered every question and concern and put our minds at ease . Ryder and Jourdan are helping us with our plumbing issue and they’ve done the exact same aswell! I’m very comfortable saying that I will be handling all repairs for a lifetime with this company. Not just because of the work that was done but it’s because I know they have these 3 wonderful people working for them!! They’ve made our life so much easier in a tough home owning time. This is a trust worthy company and their workers are amazing!!!! If you ever have any issues at home or business I personally recommend these 3 people to come out and do the service for you ! Thanks Eric, Ryder, and Jourdan !!!
We woke up early this morning to below zero temperatures and the sound of rushing water and flooding on our first floor and basement. Josh from Benjamin Franklin Plumbing arrived on time as promised, located and replaced a cracked pipe so that we were able to turn our water back on within two hours. Josh is a very personable young man who knows his stuff. He also recommended a restoration company to remove and replace our wet plaster. We are very appreciative of his great work on this bitterly cold day.
I called One Air Heating for a second opinion on my furnace drama. I have battling it since the first of December with another company. First off the second opinion was free! I did not know that! How Wonderful for this old lady! Cody came out same day....what a great guy and very knowledgeable of my furnace unit. After explaining my troubles, and he listened to all of them, he looked at the thermostat and the the unit. Turned out I need a control board, which of course, is back ordered. So.....he did a temporary fix, and checked to see if they had any boards at all for the unit in case the fix doesn't hold. Found an old board, but have decided to wait if the temporary fails. He came out on the 21st and as of the 24th, its still working. He even gave me his number and said if any problems give him a call. He even texted on friday to check in. Great Service for sure, I'm glad I called their number for the second opinion. Thanks so much Cody!
Excellent service. My water heater started pouring water. So i started calling around to find a plumber that would come and fix it same day. After 10 calls around i found Benjamin Franklin. They sent someone within the hour and before day was done i had a brand new water heater and my house was brought up to code! Thank you Ronnie, David and Jay. Extremely professional and tidy!
Ryan was very competent and thorough. Although all I really wanted was my toilet to work again he made some very good observations throughout my house of things needing work. He presented pros and cons and didn't feel overly pressured to do anything. His work was done right away and he left no mess. I will definitely call him in the future.
Very personable, timely, got the job done quickly, explained everything he was doing, gave recommendations for keeping our pipes from freezing. Liked him a lot.
This is the 2nd time Brandon has come out to assist with things we just needed a professional for. He is straight forward and very Honest. We will have him back! There are plenty of projects that need to be tackled. Hopefully he will bring Parker back too!
Initially called for a sewage smell in my house that’s been going on for a long time and getting worse. During technician’s assessment he determined that our pipes were not in code and needed to be replaced. He was a hard worker and stayed on task. He did find the source of the smell and fixed it.The job took 2 days plus a 3rd day to come back to fix some of his work after inspected by his supervisor. During that visit one of the fixes unfortunately caused a gap in the tub as seen in attached picture. I’m giving a 4 star because he usually came 1.5 hours or more after the time he told us he would come. One day he didn’t come at all or call. Again, our problem was fixed and he took care of an extra request, but dependability was lacking.
I had a great experience with Benjamin Franklin Plumbing! From start to finish, they were extremely professional, knowledgeable, and helpful. They kept me updated every step of the way and even provided clear before-and-after pictures, which I really appreciated. They did an excellent job installing handwashing sinks and a sink for my warming kitchen, and everything was completed with care and attention to detail. I want to give a special shout-out to Tyler and Jenna — they were absolutely amazing, patient, and informative. I also met the manager once (I’m so sorry I forgot your name!), but you were great as well. The whole team truly went above and beyond. What stood out the most is that they took the time to look up the plumbing codes for my childcare center, explained everything clearly, and educated me on the correct equipment that should be used and what should stay to remain compliant. That level of care and knowledge gave me so much peace of mind. Highly recommend them if you’re looking for a trustworthy, communicative, and knowledgeable plumbing company. You guys are great — thank you again!
With the Benjamin Franklin Plumbing team, you get the best of both worlds—local licensed plumbers backed by a trusted national service. Because all of our locations are independently owned and operated, we live and work in the communities we serve.
As a result, our owners and their employees are more committed to providing excellent experiences and helping out our neighbors. We hire talent right from the community, boosting the local economy by keeping dollars in our own backyard. That's worth being proud of.
Mike M.
Master Plumber & General Manager
Residence/Hometown: North Branch
Years with Benjamin Franklin Plumbing: 22 years
Education/Certifications: Licensed Master Plumber, Well License, Farmer
With 22 years of experience at Benjamin Franklin Plumbing, Mike is known for his integrity, strong work ethic, and dedication to doing the job right. He holds a Master Plumber license and a Well License, and has proudly owned and operated a local business since 1989. Bringing the reliability and determination of a farmer to his trade, he consistently delivers quality service to every customer.
What I like most about my job:
"Every day is a new adventure of solving problems."
Outside of Work:
Mike is an avid golfer. Outdoors is in his blood—he has a deep love for nature and enjoys spending as much time outside as possible.
Fun Fact:
He’s just as handy in the garden as he is with a wrench!
Joe A.
Service Plumber
Residence/Hometown: Isanti
Years with Benjamin Franklin Plumbing: Over 15 years
Education/Certifications: Registered Plumber
With over 15 years of experience at Benjamin Franklin Plumbing, Joe has honed his skills and knowledge to become a trusted expert in the plumbing field. His wealth of experience ensures he approaches each project with efficiency and attention to detail, delivering reliable service to every customer.
What I like most about my job:
"I’ve always enjoyed working with my hands and building things. Plumbing lets me do that every day while helping people at the same time—it’s a win-win."
Outside of Work:
Joe enjoys spending time at his cabin and visiting with his son’s family, cherishing the opportunity to unwind and make lasting memories
Wesley
Service Plumber
Residence/Hometown: Isanti
Years with Benjamin Franklin Plumbing: Over 4 years
Education/Certifications: Registered Plumber
Wesley has been a valuable member of the Benjamin Franklin Plumbing team for over four years. As a plumber, he brings skill, focus, and a strong commitment to quality workmanship on every job. Whether it's a routine service call or a complex repair, Wesley is always ready to get the job done right.
What I like most about my job:
"I like being able to solve problems for people and bring peace of mind to their homes. Plumbing issues can be stressful, and it's rewarding to be the one who can fix it and make their day better."
Outside of Work:
Wesley is an avid outdoorsman who enjoys golfing, fishing, and hunting in his free time.
Brandon
Service Plumber
Residence/Hometown: North Branch
Years with Benjamin Franklin Plumbing: Over 4 years
Education/Certifications: Registered Plumber
Brandon has been part of the Benjamin Franklin Plumbing team for over four years. As a registered plumber, he approaches every job with precision, care, and a focus on delivering excellent service. Whether he's tackling a repair or working on an installation, Brandon is committed to getting the job done right the first time.
What I like most about my job:
"I like seeing the results of my work and knowing I made someone’s day easier by fixing a problem they couldn’t solve on their own."
Outside of Work:
When he's not out in the field, Brandon enjoys golfing, fishing, and playing poker. He loves a good challenge—on the job and at the card table!
Brian
Office Assistant
Residence/Hometown: North Branch
Years with Benjamin Franklin Plumbing: Over 8 years
Brian has been an essential part of the Benjamin Franklin Plumbing team for over 8 years, offering valuable experience and dedication to every project he works on. Known for his strong work ethic and positive attitude, Brian is proud to be part of a company that values its employees.
What I like most about my job:
"Good company to work for."
Outside of Work:
Brian enjoys spending time outdoors, traveling, and hanging out with friends. He values his downtime and enjoys making the most of it.
Fun Fact:
Brian is a proud grandfather and is excited to welcome another grandchild into the family soon!
Kim
Warehouse Manager
Residence/Hometown: North Branch (Born & Raised in St. Paul)
Years with Benjamin Franklin Plumbing: 6 years
Education/Certifications: Business College
Kim has been with Benjamin Franklin Plumbing for 6 years and currently serves as the Warehouse Manager. With a background in business and a keen eye for organization, she keeps everything running smoothly behind the scenes, ensuring the team has the right tools and supplies to succeed.
What I like most about my job:
"I enjoy the variety in my work and the great team I get to collaborate with every day."
Outside of Work:
Kim is active in her church and enjoys hobbies like crocheting, sewing, and spending time outdoors.
Fun Fact:
Kim is a proud owner of 18 pairs of “limited edition” Crocs (and counting!). She’s also the proud owner of the shop dog, Lucy, who brings joy to everyone at work.
Jenelle
Office Manager
4Residence/Hometown: Rush City (Born in Bozeman, MT)
Years with Benjamin Franklin Plumbing: Over 4 years
Education/Certifications: Bachelor’s Degree
Jenelle has been with Benjamin Franklin Plumbing for over 4 years, bringing her organizational and marketing skills to the team. She plays a key role in supporting daily operations and ensuring that the company runs smoothly. With a passion for helping both customers and her team, Jenelle thrives in her role and is dedicated to making sure everything is in order.
What I like most about my job:
"I enjoy the opportunity to network with industry professionals, build relationships with clients, and create valuable connections that help our company grow."
Outside of Work:
Jenelle loves spending time at home with her fiance, son, and two cats. Together, they enjoy bonfires, camping, exploring state and national parks, attending concerts, thrift shopping, and watching her son’s baseball games.
Fun Fact:
Jenelle is a houseplant enthusiast, with 31 plants at the office and a “jungle” of over 50 pots at home!
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