Connect With Benjamin Franklin Plumbing® of North Metro
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You Can Count on the
At Benjamin Franklin Plumbing® of North Metro, we care about your convenience. We know what plumbing issues are inconvenient you and your family, so we use our expertise to help you. We provide homeowners and businesses with fast and reliable plumbing services. We don’t consider our job done until you’re happy with our services, so we back up our work with a 100% customer satisfaction.
Our plumbers serve residents in Andover, White Bear Lake, Lino Lakes, Forest Lake, Hugo, Ham Lake, and other local cities. If there's any delay, it's you we pay!
Contact Benjamin Franklin Plumbing® of North Metro online or call us at (651) 400-8590!
I recently had Benjamin Franklin plumbing replace my old water heater. The job was done quickly and professionally, and the technicians were polite and knowledgeable. I would highly recommend them to anyone needing plumbing services.
I looked online for a same-day plumber and theirs was the first one I saw. I'm so glad it was! I've had 2 urgent issues within a week apart that I've called them for. They've done a wonderful job on both. I definitely will be recommending them to everyone. The owner, Pablo, is so caring and professional. When I had to call the second time for a different issue, which was VERY urgent...Pablo never hesitated and dropped everything to come! Every one of his workers has been very knowledgeable, kind, helpful, honest and always on time. God forbid another problem comes up, but they will be the first I call if it does.
Chris was outstanding. He was detailed, friendly, and provided excellent service. I will be using Benjamin Franklin plumbing for all my plumbing needs, and I will refer your company to everyone I know. Thank You for the 5 star service!
We have called numerous plumbers in hot springs to check out why we had water in the crawl space under our house. They all told us they couldn't find a problem. Benjamin Franklin came out and diagnosed the problem, which was sewage leaking underneath our house from the old cast iron pipes and replaced the entire pipe within 2 weeks of diagnosing it. We have been dealing with this for at least 2 years trying to find the problem. If you need a plumber please call these guys. They will show up and get the job done unlike most of the other companies in hot springs.
Met with Gary for an estimate. He was very knowledgeable and offered suggestions without being pushy. Awaiting my estimate with high hopes. a. Fantastic service from Gary and Jake. They had a long to do list and got it done in one day! b. Gary returned for one item that couldn't be completed on day one. Expressed sincere regrets and I appreciated the apology. c. Unexpectedly my water heater leaked and needed replacement. Jake replaced it in a couple hours, awesome job! Great finance options too!
I needed a couple hose bibs replaced and I was very happy with the work and the price. Braden was very good at explaining everything and was very polite. Saved about 800 dollars going with them instead of another company that gave me a quote. I would highly recommend them.
Jerod and the local crew have helped me out a handful of times. What is constant is their availability to receive a call, patience to answer my questions and provide explanations so I can make an informed decision and most of all, their ability to quickly make adjustments to address an urgency. Thank-you Jerod and the rest of the local BF Plumbing crew!
I contacted BF through a handyman app Sunday evening after experiencing a leak from my upstairs bathroom through my kitchen ceiling. The shut-off valve into my home also didn’t seal properly. Tyler and his colleague came out the next day as requested and was able to replace the valve with an updated one and assisted with assembling back the tub’s main valve and faucet handle and spout. He was knowledgeable and patient, which was much appreciated!
Frank Jones service technician of Benjamin Franklin of Long Beach office was outstanding 👍. He was very friendly and professional. I am very pleased with his installation of a Moen Smart Home water system.👏. He did a great job with the install and cleaned up well. A two thumbs up for a job well done. I have a peace of mind from any future water leaks and no more surprises on my water bill because of a leak. Many thanks, Frank. Semper Fi👮🏻♂️🇺🇸🦾. OORAH💧🍺.
Wayne (our tech) was fantastic. He's professional, polite & extremely knowledgeable; it's why I always request him. He's always been honest with me, and is the main reason I stay with Benjamin Franklin
With the Benjamin Franklin Plumbing team, you get the best of both worlds—local licensed plumbers backed by a trusted national service. Because all of our locations are independently owned and operated, we live and work in the communities we serve.
As a result, our owners and their employees are more committed to providing excellent experiences and helping out our neighbors. We hire talent right from the community, boosting the local economy by keeping dollars in our own backyard. That's worth being proud of.
Mike M.
Master Plumber & General Manager
Residence/Hometown: North Branch
Years with Benjamin Franklin Plumbing: 22 years
Education/Certifications: Licensed Master Plumber, Well License, Farmer
With 22 years of experience at Benjamin Franklin Plumbing, Mike is known for his integrity, strong work ethic, and dedication to doing the job right. He holds a Master Plumber license and a Well License, and has proudly owned and operated a local business since 1989. Bringing the reliability and determination of a farmer to his trade, he consistently delivers quality service to every customer.
What I like most about my job:
"Every day is a new adventure of solving problems."
Outside of Work:
Mike is an avid golfer. Outdoors is in his blood—he has a deep love for nature and enjoys spending as much time outside as possible.
Fun Fact:
He’s just as handy in the garden as he is with a wrench!
Joe A.
Service Plumber
Residence/Hometown: Isanti
Years with Benjamin Franklin Plumbing: Over 15 years
Education/Certifications: Registered Plumber
With over 15 years of experience at Benjamin Franklin Plumbing, Joe has honed his skills and knowledge to become a trusted expert in the plumbing field. His wealth of experience ensures he approaches each project with efficiency and attention to detail, delivering reliable service to every customer.
What I like most about my job:
"I’ve always enjoyed working with my hands and building things. Plumbing lets me do that every day while helping people at the same time—it’s a win-win."
Outside of Work:
Joe enjoys spending time at his cabin and visiting with his son’s family, cherishing the opportunity to unwind and make lasting memories
Wesley
Service Plumber
Residence/Hometown: Isanti
Years with Benjamin Franklin Plumbing: Over 3 years
Education/Certifications: Registered Plumber
Wesley has been a valuable member of the Benjamin Franklin Plumbing team for over three years. As a plumber, he brings skill, focus, and a strong commitment to quality workmanship on every job. Whether it's a routine service call or a complex repair, Wesley is always ready to get the job done right.
What I like most about my job:
"I like being able to solve problems for people and bring peace of mind to their homes. Plumbing issues can be stressful, and it's rewarding to be the one who can fix it and make their day better."
Outside of Work:
Wesley is an avid outdoorsman who enjoys golfing, fishing, and hunting in his free time.
Brandon
Service Plumber
Residence/Hometown: North Branch
Years with Benjamin Franklin Plumbing: Over 3 years
Education/Certifications: Registered Plumber
Brandon has been part of the Benjamin Franklin Plumbing team for over three years. As a registered plumber, he approaches every job with precision, care, and a focus on delivering excellent service. Whether he's tackling a repair or working on an installation, Brandon is committed to getting the job done right the first time.
What I like most about my job:
"I like seeing the results of my work and knowing I made someone’s day easier by fixing a problem they couldn’t solve on their own."
Outside of Work:
When he's not out in the field, Brandon enjoys golfing, fishing, and playing poker. He loves a good challenge—on the job and at the card table!
Brian
Office Assistant
Residence/Hometown: North Branch
Years with Benjamin Franklin Plumbing: Over 8 years
Brian has been an essential part of the Benjamin Franklin Plumbing team for over 8 years, offering valuable experience and dedication to every project he works on. Known for his strong work ethic and positive attitude, Brian is proud to be part of a company that values its employees.
What I like most about my job:
"Good company to work for."
Outside of Work:
Brian enjoys spending time outdoors, traveling, and hanging out with friends. He values his downtime and enjoys making the most of it.
Fun Fact:
Brian is a proud grandfather and is excited to welcome another grandchild into the family soon!
Kim
Warehouse Manager
Residence/Hometown: North Branch (Born & Raised in St. Paul)
Years with Benjamin Franklin Plumbing: 6 years
Education/Certifications: Business College
Kim has been with Benjamin Franklin Plumbing for 6 years and currently serves as the Warehouse Manager. With a background in business and a keen eye for organization, she keeps everything running smoothly behind the scenes, ensuring the team has the right tools and supplies to succeed.
What I like most about my job:
"I enjoy the variety in my work and the great team I get to collaborate with every day."
Outside of Work:
Kim is active in her church and enjoys hobbies like crocheting, sewing, and spending time outdoors.
Fun Fact:
Kim is a proud owner of 18 pairs of “limited edition” Crocs (and counting!). She’s also the proud owner of the shop dog, Lucy, who brings joy to everyone at work.
Jenelle
Office Manager
Residence/Hometown: Rush City (Born in Bozeman, MT)
Years with Benjamin Franklin Plumbing: Over 3 years
Education/Certifications: Bachelor’s Degree
Jenelle has been with Benjamin Franklin Plumbing for over 3 years, bringing her organizational and marketing skills to the team. She plays a key role in supporting daily operations and ensuring that the company runs smoothly. With a passion for helping both customers and her team, Jenelle thrives in her role and is dedicated to making sure everything is in order.
What I like most about my job:
"I enjoy the opportunity to network with industry professionals, build relationships with clients, and create valuable connections that help our company grow."
Outside of Work:
Jenelle loves spending time at home with her boyfriend, son, and two kittens. Together, they enjoy bonfires, camping, exploring state and national parks, attending concerts, thrift shopping, and watching her son’s baseball games.
Fun Fact:
Jenelle is a houseplant enthusiast, with 18 plants at the office and a “jungle” of over 50 pots at home!
