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Worry-free plumbing from our
At Benjamin Franklin Plumbing® of North Metro, we care about your convenience. We know what plumbing issues are inconvenient you and your family, so we use our expertise to help you. We provide homeowners and businesses with fast and reliable plumbing services. We don’t consider our job done until you’re happy with our services, so we back up our work with a 100% customer satisfaction.
Our plumbers serve residents in Andover, White Bear Lake, Lino Lakes, Forest Lake, Hugo, Ham Lake, and other local cities. If there's any delay, it's you we pay!
Contact Benjamin Franklin Plumbing® of North Metro online or call us at (651) 400-8590!
Dan came to service our sun pump. We needed it replaced. He came that morning when I called. He was knowledgeable and personable. He resolved the issue quickly. I highly recommend and will use this company again!
In general, customer service is a dying breed, but not the service technicians at Benjamin Franklin Plumbing. I wanted to surprise my wife with a water softener for Christmas. I knew from my previous interactions with lead technician, Francisco Vega that I would not be disappointed. Francisco came to my residence a week before Christmas to make arrangements for the installation. He and his colleague, Joseph, arrived promptly at the time agreed upon (the day after Christmas) to do the install. The entire installation took about five hours, but it was as seamless as possible. Upon completion of the install, Francisco answered all questions we had and gave us the peace of mind that we had made a great investment. I can confirm that the soft water feels great on our skin and the reverse osmosis water (also installed as part of the package) tastes amazing! Hats off to Benjamin Franklin Plumbing, but mostly to the quality technicians they employ.
Amazing service from the person who answered the phone to the plumbers, Luke Stelly & Alex Baudoin, who solved the issue. Ben Franklin Plumbing is top notch and my go-to plumbing company in town. Thanks for making the process hassle free
Technician, Justin, very friendly, and knowledgeable of anything you asked him reguarding the problem we had today, was able to handle our problem and solve the situation with very good work done efficiently and professionally! Thanks for helping us today Justin, and have a good new year!, the new toilet looks great, great job! Well done!
Excellent service from start to finish. The plumber was punctual, knowledgeable, and efficient. The issue was fixed properly, and the pricing was fair. I appreciate the professionalism and would recommend this company to anyone needing plumbing work.
I had a broken water pipe that needed immediate repair, and Ben from Benjamin Franklin Plumbing did an excellent job. The plumber was professional, knowledgeable, and efficient from start to finish. He clearly explained the issue, fixed it properly, and made sure everything was working before leaving. The work was done cleanly and with care, and the whole experience was stress-free. I would absolutely recommend them to anyone needing reliable plumbing service.
Lonnie came in and changed my hot water heater in 3 hours super professional and knowledgeable when I asked questions. Definitely will be requesting him for any additional repairs I need around my home.
They have helped me out in a pinch on two separate occasions. They are super professional and very knowledgeable. Absolutely no complaints! Jake was so friendly when he arrived to fix my issue this morning and I couldnt be happier! Overall great experience. Thank you for fixing the pinhole leak in my water line. Seriously a christmas blessing!
Scott was outstanding from start to finish. He walked through the entire situation we were dealing every step of the way. We are quite fortunate to have had him take the call to come to our home. T.K. and Joseph joined Scott to complete the work we needed done and the did a great job! Thanks for everything gentlemen!
Appreciate Benjamin Franklin Plumbing always coming to my home when in need of service. I found myself with no water coming into my home this morning. Carlos Zavala is exemplary - always polite and professional. Explaining as he goes and provided me with the needed fix within a few hours. I now have water in my home and ready for my Holiday. Thank you Carlos and Benjamin Franklin
With the Benjamin Franklin Plumbing team, you get the best of both worlds—local licensed plumbers backed by a trusted national service. Because all of our locations are independently owned and operated, we live and work in the communities we serve.
As a result, our owners and their employees are more committed to providing excellent experiences and helping out our neighbors. We hire talent right from the community, boosting the local economy by keeping dollars in our own backyard. That's worth being proud of.
Mike M.
Master Plumber & General Manager
Residence/Hometown: North Branch
Years with Benjamin Franklin Plumbing: 22 years
Education/Certifications: Licensed Master Plumber, Well License, Farmer
With 22 years of experience at Benjamin Franklin Plumbing, Mike is known for his integrity, strong work ethic, and dedication to doing the job right. He holds a Master Plumber license and a Well License, and has proudly owned and operated a local business since 1989. Bringing the reliability and determination of a farmer to his trade, he consistently delivers quality service to every customer.
What I like most about my job:
"Every day is a new adventure of solving problems."
Outside of Work:
Mike is an avid golfer. Outdoors is in his blood—he has a deep love for nature and enjoys spending as much time outside as possible.
Fun Fact:
He’s just as handy in the garden as he is with a wrench!
Joe A.
Service Plumber
Residence/Hometown: Isanti
Years with Benjamin Franklin Plumbing: Over 15 years
Education/Certifications: Registered Plumber
With over 15 years of experience at Benjamin Franklin Plumbing, Joe has honed his skills and knowledge to become a trusted expert in the plumbing field. His wealth of experience ensures he approaches each project with efficiency and attention to detail, delivering reliable service to every customer.
What I like most about my job:
"I’ve always enjoyed working with my hands and building things. Plumbing lets me do that every day while helping people at the same time—it’s a win-win."
Outside of Work:
Joe enjoys spending time at his cabin and visiting with his son’s family, cherishing the opportunity to unwind and make lasting memories
Wesley
Service Plumber
Residence/Hometown: Isanti
Years with Benjamin Franklin Plumbing: Over 4 years
Education/Certifications: Registered Plumber
Wesley has been a valuable member of the Benjamin Franklin Plumbing team for over four years. As a plumber, he brings skill, focus, and a strong commitment to quality workmanship on every job. Whether it's a routine service call or a complex repair, Wesley is always ready to get the job done right.
What I like most about my job:
"I like being able to solve problems for people and bring peace of mind to their homes. Plumbing issues can be stressful, and it's rewarding to be the one who can fix it and make their day better."
Outside of Work:
Wesley is an avid outdoorsman who enjoys golfing, fishing, and hunting in his free time.
Brandon
Service Plumber
Residence/Hometown: North Branch
Years with Benjamin Franklin Plumbing: Over 4 years
Education/Certifications: Registered Plumber
Brandon has been part of the Benjamin Franklin Plumbing team for over four years. As a registered plumber, he approaches every job with precision, care, and a focus on delivering excellent service. Whether he's tackling a repair or working on an installation, Brandon is committed to getting the job done right the first time.
What I like most about my job:
"I like seeing the results of my work and knowing I made someone’s day easier by fixing a problem they couldn’t solve on their own."
Outside of Work:
When he's not out in the field, Brandon enjoys golfing, fishing, and playing poker. He loves a good challenge—on the job and at the card table!
Brian
Office Assistant
Residence/Hometown: North Branch
Years with Benjamin Franklin Plumbing: Over 8 years
Brian has been an essential part of the Benjamin Franklin Plumbing team for over 8 years, offering valuable experience and dedication to every project he works on. Known for his strong work ethic and positive attitude, Brian is proud to be part of a company that values its employees.
What I like most about my job:
"Good company to work for."
Outside of Work:
Brian enjoys spending time outdoors, traveling, and hanging out with friends. He values his downtime and enjoys making the most of it.
Fun Fact:
Brian is a proud grandfather and is excited to welcome another grandchild into the family soon!
Kim
Warehouse Manager
Residence/Hometown: North Branch (Born & Raised in St. Paul)
Years with Benjamin Franklin Plumbing: 6 years
Education/Certifications: Business College
Kim has been with Benjamin Franklin Plumbing for 6 years and currently serves as the Warehouse Manager. With a background in business and a keen eye for organization, she keeps everything running smoothly behind the scenes, ensuring the team has the right tools and supplies to succeed.
What I like most about my job:
"I enjoy the variety in my work and the great team I get to collaborate with every day."
Outside of Work:
Kim is active in her church and enjoys hobbies like crocheting, sewing, and spending time outdoors.
Fun Fact:
Kim is a proud owner of 18 pairs of “limited edition” Crocs (and counting!). She’s also the proud owner of the shop dog, Lucy, who brings joy to everyone at work.
Jenelle
Office Manager
4Residence/Hometown: Rush City (Born in Bozeman, MT)
Years with Benjamin Franklin Plumbing: Over 4 years
Education/Certifications: Bachelor’s Degree
Jenelle has been with Benjamin Franklin Plumbing for over 4 years, bringing her organizational and marketing skills to the team. She plays a key role in supporting daily operations and ensuring that the company runs smoothly. With a passion for helping both customers and her team, Jenelle thrives in her role and is dedicated to making sure everything is in order.
What I like most about my job:
"I enjoy the opportunity to network with industry professionals, build relationships with clients, and create valuable connections that help our company grow."
Outside of Work:
Jenelle loves spending time at home with her fiance, son, and two cats. Together, they enjoy bonfires, camping, exploring state and national parks, attending concerts, thrift shopping, and watching her son’s baseball games.
Fun Fact:
Jenelle is a houseplant enthusiast, with 31 plants at the office and a “jungle” of over 50 pots at home!
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