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Worry-free plumbing from our
At Benjamin Franklin Plumbing® of North Metro, we care about your convenience. We know what plumbing issues are inconvenient you and your family, so we use our expertise to help you. We provide homeowners and businesses with fast and reliable plumbing services. We don’t consider our job done until you’re happy with our services, so we back up our work with a 100% customer satisfaction.
Our plumbers serve residents in Andover, White Bear Lake, Lino Lakes, Forest Lake, Hugo, Ham Lake, and other local cities. If there's any delay, it's you we pay!
Contact Benjamin Franklin Plumbing® of North Metro online or call us at (651) 400-8590!
Not all heroes wear capes. Rodney showed up on time and quickly saved the day. Very professional, great work, happily fixed another issue on top of what I called for that he wasn’t expecting to have to do and still took care of a few extra things just to make sure everything was perfect! Definitely someone I’d call again.
Had my tankless water heater replaced. Richard was absolutely amazing. He showed an advised me on everything I needed to know about what I needed. Fantastic person to speak to and first classs service with a smile. Thank you Richard & thank you Benjamin Plumbing. A+++++ 👍🏼
We had an issue with our sewer backing up due to collapsed sewer lines. We called Benjamin Franklin, and they sent someone out within the hour. They were able to find the problem quickly, answer all of our questions, and make the repairs as quickly as possible. We had an amazing experience! If you need them ask for Josh!
Austin was professional, thorough, efficient and very friendly. He figured out the reason why our toilet continued to clog. Since we live in a new 55+ community, we were stunned when Austin proudly revealed to us the culprit: a bright magenta-colored tampon casement. What?! Everyone here is too… Ohhh, wait. It must’ve been our niece who had visited a few months prior. Austin was an excellent clog sleuth! PS: Thanks to the Done Right tech who had no-showed, we got Austin who done awesome. 🙂
Ben is a terrific representative of your company. He arrived early and went right to work, evaluating the problem and discussing necessary repairs and cost. Ben is a very personable and knowledgable fellow who knows his trade and communicates well. I enjoyed having Ben repair my plumbing; he even minimized the pain of the repair cost. Should another plumbing problem arise, I will call for Ben - a true professional.
I highly recommend Oscar and his team at Benjamin Franklin Plumbing! They are reliable. fast, and easy to work with. The prices were fair and the service was even better. Thank you!
Joseph & Andrew came today to fix a leaky toilet What great young men, arrived on time, courteous, neat. Did a check of all our plumbing & tightened my loose kitchen faucet Found 2 things that will need attention in future. No pressure to do now, just recommendations! Also gave us price should we want jobs done. Very satisfied & will call them back! They & Company very professional!
Jeff and Johnny were amazing to work with! They were so respectful of our home, super friendly, and best of all, they gave us back heat and hot water! They were very kind, super sweet and knowledgeable about the entire process. Plus they installed our new furnace efficiently and fast! Highly recommend!!!
Eric at Benjamin Franklin Plumbing is absolutely AMAZING. He treated my home as if it was his own - showed and explained what he was doing every step of the way, was polite, friendly and timely. He cleaned up everything as he went so that there was no mess left at all. He went the extra mile and then some. Would absolutely recommend Eric and Benjamin Franklin Plumbing as they were the most professional service I have used in quite some time. Very much appreciated and worth every cent.
After years of searching for a plumber who wasn’t always trying to sell us something new when all we needed was a repair, what a blessing it is that we found Benjamin Franklin Plumbing & Josh. Such a polite, professional & knowledgeable young man. Fixed the issue and did it without selling us a brand new toilet. So nice to have plumbers you can trust! Thank you Josh!
With the Benjamin Franklin Plumbing team, you get the best of both worlds—local licensed plumbers backed by a trusted national service. Because all of our locations are independently owned and operated, we live and work in the communities we serve.
As a result, our owners and their employees are more committed to providing excellent experiences and helping out our neighbors. We hire talent right from the community, boosting the local economy by keeping dollars in our own backyard. That's worth being proud of.
Mike M.
Master Plumber & General Manager
Residence/Hometown: North Branch
Years with Benjamin Franklin Plumbing: 22 years
Education/Certifications: Licensed Master Plumber, Well License, Farmer
With 22 years of experience at Benjamin Franklin Plumbing, Mike is known for his integrity, strong work ethic, and dedication to doing the job right. He holds a Master Plumber license and a Well License, and has proudly owned and operated a local business since 1989. Bringing the reliability and determination of a farmer to his trade, he consistently delivers quality service to every customer.
What I like most about my job:
"Every day is a new adventure of solving problems."
Outside of Work:
Mike is an avid golfer. Outdoors is in his blood—he has a deep love for nature and enjoys spending as much time outside as possible.
Fun Fact:
He’s just as handy in the garden as he is with a wrench!
Joe A.
Service Plumber
Residence/Hometown: Isanti
Years with Benjamin Franklin Plumbing: Over 15 years
Education/Certifications: Registered Plumber
With over 15 years of experience at Benjamin Franklin Plumbing, Joe has honed his skills and knowledge to become a trusted expert in the plumbing field. His wealth of experience ensures he approaches each project with efficiency and attention to detail, delivering reliable service to every customer.
What I like most about my job:
"I’ve always enjoyed working with my hands and building things. Plumbing lets me do that every day while helping people at the same time—it’s a win-win."
Outside of Work:
Joe enjoys spending time at his cabin and visiting with his son’s family, cherishing the opportunity to unwind and make lasting memories
Wesley
Service Plumber
Residence/Hometown: Isanti
Years with Benjamin Franklin Plumbing: Over 3 years
Education/Certifications: Registered Plumber
Wesley has been a valuable member of the Benjamin Franklin Plumbing team for over three years. As a plumber, he brings skill, focus, and a strong commitment to quality workmanship on every job. Whether it's a routine service call or a complex repair, Wesley is always ready to get the job done right.
What I like most about my job:
"I like being able to solve problems for people and bring peace of mind to their homes. Plumbing issues can be stressful, and it's rewarding to be the one who can fix it and make their day better."
Outside of Work:
Wesley is an avid outdoorsman who enjoys golfing, fishing, and hunting in his free time.
Brandon
Service Plumber
Residence/Hometown: North Branch
Years with Benjamin Franklin Plumbing: Over 3 years
Education/Certifications: Registered Plumber
Brandon has been part of the Benjamin Franklin Plumbing team for over three years. As a registered plumber, he approaches every job with precision, care, and a focus on delivering excellent service. Whether he's tackling a repair or working on an installation, Brandon is committed to getting the job done right the first time.
What I like most about my job:
"I like seeing the results of my work and knowing I made someone’s day easier by fixing a problem they couldn’t solve on their own."
Outside of Work:
When he's not out in the field, Brandon enjoys golfing, fishing, and playing poker. He loves a good challenge—on the job and at the card table!
Brian
Office Assistant
Residence/Hometown: North Branch
Years with Benjamin Franklin Plumbing: Over 8 years
Brian has been an essential part of the Benjamin Franklin Plumbing team for over 8 years, offering valuable experience and dedication to every project he works on. Known for his strong work ethic and positive attitude, Brian is proud to be part of a company that values its employees.
What I like most about my job:
"Good company to work for."
Outside of Work:
Brian enjoys spending time outdoors, traveling, and hanging out with friends. He values his downtime and enjoys making the most of it.
Fun Fact:
Brian is a proud grandfather and is excited to welcome another grandchild into the family soon!
Kim
Warehouse Manager
Residence/Hometown: North Branch (Born & Raised in St. Paul)
Years with Benjamin Franklin Plumbing: 6 years
Education/Certifications: Business College
Kim has been with Benjamin Franklin Plumbing for 6 years and currently serves as the Warehouse Manager. With a background in business and a keen eye for organization, she keeps everything running smoothly behind the scenes, ensuring the team has the right tools and supplies to succeed.
What I like most about my job:
"I enjoy the variety in my work and the great team I get to collaborate with every day."
Outside of Work:
Kim is active in her church and enjoys hobbies like crocheting, sewing, and spending time outdoors.
Fun Fact:
Kim is a proud owner of 18 pairs of “limited edition” Crocs (and counting!). She’s also the proud owner of the shop dog, Lucy, who brings joy to everyone at work.
Jenelle
Office Manager
Residence/Hometown: Rush City (Born in Bozeman, MT)
Years with Benjamin Franklin Plumbing: Over 3 years
Education/Certifications: Bachelor’s Degree
Jenelle has been with Benjamin Franklin Plumbing for over 3 years, bringing her organizational and marketing skills to the team. She plays a key role in supporting daily operations and ensuring that the company runs smoothly. With a passion for helping both customers and her team, Jenelle thrives in her role and is dedicated to making sure everything is in order.
What I like most about my job:
"I enjoy the opportunity to network with industry professionals, build relationships with clients, and create valuable connections that help our company grow."
Outside of Work:
Jenelle loves spending time at home with her fiance, son, and two cats. Together, they enjoy bonfires, camping, exploring state and national parks, attending concerts, thrift shopping, and watching her son’s baseball games.
Fun Fact:
Jenelle is a houseplant enthusiast, with 31 plants at the office and a “jungle” of over 50 pots at home!
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