Jhonatan and Joel were awesome! Thanks Ben Frank
Andrew was prompt and very knowledgeable! He described what he was doing each step of the process and cleaned up the mess afterward!
Our water heater went up on July 3rd, and Patrick was out there that afternoon to assess and give us a game plan. He came out again the Saturday the 5th to install a new electric heater to replace the old propane one. Very helpful, courteous, answered some other questions we had, as we just moved in 6 weeks ago. Prompt, knowledgeable And didn't try to sell you anything you didn't need. I'd recommend Patrick and this company to my friends and family if they come across a similar situation.
Excellent in every respect!
Just had annual house plumbing inspection. Jason was thorough and quick. Did not try to upset anything. Turned up the water heater temp for us. Great service
My consultation with your plumber, Kevin, was very pleasant and he was very knowledgeable and explained everything about my pressure tank issues. I have been searching for a plumber who understands pressure tanks on a well system and fortunately, I'm relieved to be putting my confidence in your services. I'm also going to join the service plan for my future plumbing, electric and HVAC. I'm beyond pleased by the convenience of having all of these services provided by one provider and in addition, receiving a discount on all the work as well! Thank you so much! Looking forward to working with you !
I can say with 100% certainty the David was awesome! He was very professional, courteous, knowledgeable (A wealth of information), went above and beyond!
Michael was awesome, he arrived on time. He assessed what was required to complete his task. He had all but one part to complete his tasks. He acquired the parts and installed all parts to complete his task. Here photos before and afterwards.GREAT JOB MR . MICHAEL. Thank you for your support and service to your profession.
Cristi was phenomenal. He came to replace my front hose spigot, which was more difficult than it sounds (older house). He had to measure outside and inside and determine where they had dry-walled over the plumbing access! His measurement was spot on and he worked within a 12x12 square about two feet in. Thank goodness he is thin and limber! He installed a shut off valve for me to help avoid freezing in the winter (which I now have access to!). Cristi was professional, extremely knowledgeable, respectful of my house, and discussed options as well as potential outcomes for each option without trying to hard sell me into the most expensive one. I have had five plumbing contractors to my house within two months for different things (when it rains), some kept creating more things that needed to be fixed, others were too expensive for the level of technician’s knowledge, and one was great but only a specialty company for sewer lines. Believe me when I say, I highly recommend Benjamin Franklin Plumbing! If all their techs are as good as Cristi, you can’t go wrong!!!
Recommend! Came when they said. Very professional. Knew their stuff! Our technician, Nolan Litterer, was great! Thanks so much for your help!
