Great job from Leo. Thank you.
Called for an estimate and they had a tech out to my house within 20 minutes on a Friday afternoon. Michael looked at the hot water heater (why I called) and did a free home inspection while he was there. He was quick and explained everything and answered my questions. They scheduled me for Monday, and Michael came back out to replace my hot water heater and fix my bathtub handles and faucets that were leaking. Whoever had done my repairs before hadn’t used the correct parts, making the work a little more difficult than expected, but Michael got the correct parts needed and got the job done! The pricing was reasonable, much less than other places I had gotten quotes from (one wanted $1000 more!), and the estimate was free which is harder to find nowadays! Several other places wanted to charge $50-$75 just to come look at it. I’m glad I found Benjamin Franklin Plumbing. I will definitely use them again should I need anything else and I recommend you use them as well! Michael was phenomenal and took the time to answer my questions and explain everything in a way that made sense!
Leonard was very professional and knowledgeable; he performed exceptionally well and addressed all of my inquiries.
Great experience with Benjamin Franklin Plumbing. They showed up on time, fixed the issue quickly, and explained everything clearly. Fair pricing and very professional. I’d definitely use them again.
Our garage started flooding at 4am as I was taking my wife to the airport. Turned off the water, drove her there, then came home and called Benjamin Franklin Plumbing and they said they’d be here today ASAP. They had someone on their way here by 10am the same morning, and by noon I had running water again. My technician, Matt, was my hero today. Nothing surprised him, he knew exactly where to look and what to do, and even unclogged the drain just because water was draining slowly. He was patient, informative, and clearly knew his stuff. That made me feel immediately confident, and he got it all done promptly and answered every question. Someone please give that guy a raise. Great service, great turnaround time, and a terrible Saturday that they turned into a grateful Saturday.
Fast response, professional service, and fair pricing! The technician was on time and explained everything clearly, highly recommend!
I can’t say enough great things about my experience with Benjamin Franklin Plumbing, especially Seth Yazdzik. I needed a sump pump discharge PVC repair, and it had to be handled late in the day, which can be stressful but their team was incredibly accommodating from start to finish. Seth was truly amazing. He showed up with a positive attitude, took the time to explain the issue clearly, and fixed everything efficiently and professionally. Beyond his technical skill, his kindness, patience, and genuine care really stood out. It’s rare to find someone who not only does excellent work but also makes you feel at ease while doing it. I’m more than grateful for Seth’s professionalism and dedication, and I appreciate Benjamin Franklin Plumbing for having such outstanding people on their team. If you’re looking for reliable service and someone you can trust, ask for Seth… you’ll be glad you did!
Dj was amazing. We have had frozen pipes in many units and he located problems and solved issues. I love when someone takes the time to explain things and is not dismissive. Thank you again
Jimmie was excellent, super friendly, and competent. He worked efficiently and you can tell he knows his stuff. He didn't clear the clog the first try but returned the next day and it seems to be cleared now. He did recommend getting the water blasting done which would probably help long term. My only complaint with this company is the price. It's very high. To snake the drain, toilet replacement and to fix a p trap under the kitchen sink it was $2k. That seems a bit excessive especially when the toilet they got was the cheapest $99 toilet Home Depot sells. Great service, high prices.
Tyler from Benjamin Franklin Plumbing was outstanding. He was very nice, professional, and straightforward, and got right to work. He identified issues we had only suspected were problems and explained exactly what to expect up front, which really helped put us at ease. He’s fixing everything the right way so we won’t be dealing with this again. His pricing was very reasonable, and he was respectful of our home and our needs throughout the entire process. I would more than highly recommend him.
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