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Worry-free plumbing from our
At Benjamin Franklin Plumbing® of Montrose, we are committed to helping homeowners and businesses throughout Montrose with their plumbing issues. Customers come back to us again and again because they know they can trust our team to get the job done right the first time. Our plumbers are highly skilled, knowledgeable, and experienced, so they can handle any plumbing issue, no matter how big or small. We don’t merely make promises; we back up our work with a 100% satisfaction guarantee.
Our plumbing repair specialists proudly serve residents in Montrose, Grand Junction, Gunnison, Delta, Telluride and the surrounding communities in Western Colorado.
Initially, the call was picked up by the computer and Anna, the AI scheduler, answered and asked the appropriate questions. It scheduled a technician about two hours out. I was impressed by this. The human scheduler, Heather, was great. She called back just a few minutes later and was able to schedule Anthony Adams to come out in under 1/2 hour. She texted a picture of Anthony, so that we could recognize him when he arrived. Anthony arrived, introduced himself, and asked to be shown where the problems were. He gave me an estimate with options to repair or replace the existing parts. He was able to repair four of the five problems. The fifth problem wasn’t repairable and requires parts that aren’t available locally. He showed me where there is a crack in that part that isn’t repairable. He explained that I would probably be able to source the part less expensively myself(which I was), and said he will come out to install it without any additional charge. I was impressed by the responsiveness and quality of their service. I will definitely use them again.
I returned from work last night to find water all over the floor of my garage due to water leaking from my water heater which is located in the garage. I had to shut off water supply to the entire house as no water heater bypass was installed, I called Benjamin Franklin the next day and Heather sent Derek Johnson over and after inspection determined a new water heater was needed. He returned a few hours later with said water heater and installed with updates to plumbing to meet new codes and a bypass system if something happens in the future, he did a great job and I would recommend Derek and team!
We needed a gas line plumbed to our kitchen from our basement. We had trouble finding anyone in the Delta area willing to do the work. Months later, a friend advised us to call Benjamin Franklin Plumbing. Thank goodness! They responded immediately and Daniel came to check our situation out. He was very professional and provided us with an accurate—down to the penny!—estimate. When he came back with Carl, they worked efficiently and prioritized safety with respect to the install. We are so pleased to finally have a working stovetop! WeePOW rocks!
Daniel and Karl did a good job and their customer service was good. They were very personable. The prices at Ben Franklin seem on the higher end I think they charged accordingly to what the company prices that are set. Five stars for Daniel and Karl but four stars because of cost.
The only place I ever use! They are fantastic! I called and spoke with Caryn (who is incredibly friendly and helpful) about my hot water heater needing replaced. I booked an appointment for two days later. The next morning, I was told they had an opening and could send somebody out within 30 minutes. Evan and Carl showed up and within a few hours a new water heater was in. They were kind, friendly, and left everything neat and clean. Today was trash day and they even brought my trash can all the way up the driveway. Wow! FANTASTIC SERVICE!! Highly recommend.
With the Benjamin Franklin Plumbing team, you get the best of both worlds—local licensed plumbers backed by a trusted national service. Because all of our locations are independently owned and operated, we live and work in the communities we serve.
As a result, our owners and their employees are more committed to providing excellent experiences and helping out our neighbors. We hire talent right from the community, boosting the local economy by keeping dollars in our own backyard. That's worth being proud of.
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