Benjamin Franklin Plumbing® of Medina Reviews

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156 reviews

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  • Candice Ledoux Profile Picture

    Candice Ledoux

    Replacement of the fill valve of our toilet. Took like 5min, he was done. I'm quite independent but will not mess with plumbing or electrical. Awesome to have someone to call to fix issues promptly. When it rains it pours, needed another repair of the tub faucets & had to call them back out. We were again promptly taken care of by Matt & so pleased at the young man's manners. Thank you So we had to have another repair done, this time the replacement of heat tape on our waterline under the house. This service was done by Ethan and yet again the company sends us the greatest professional young man. Explained everything he was doing and popped in several times to keep us informed of things found & progress made. Thank you all so much for providing an amazing service. We'll worth every penny spent.

  • Erik Johnson Profile Picture

    Erik Johnson

    I have used Ben Franklin/One Hour for several jobs and I am always happy with the service. Mike and Ethan (plumbers) have both been great. They are professional and quick and friendly. I would recommend using them, because the work is 100% guaranteed and you never know what you'll get if you go with a smaller company or independent service person. Also, I've never had a problem getting them right to my house the same or the next day. Top marks.

  • Leya Heller Profile Picture

    Leya Heller

    Benjamin Franklin and One Hour Heating and Cooling have done pretty much everything in our home, from repairs to complete replacements. Some of which were not straightforward or just a plain difficult. They always get the job done! All employees have been so nice, knowledgeable, punctual, and trustworthy.

  • Jason Roloff Profile Picture

    Jason Roloff

    Matt and Jeff were both fantastic from Ben Franklin!! Jeff did the initial estimate and was realistic and informative. Matt did the install of a new hot water tank and was fast efficient and his cleanup was amazing. Matt was even good with an older dog being in the home. I will continue to use this company and will highly recommend them!!

  • Ramona Kilzer Profile Picture

    Ramona Kilzer

    Super helpful technicians and very professional. Answered all our questions and scheduled install the next day. Being out of hot water for 5 days was grateful for the quick and prompt turn around time. Matt and Ethan were exceptional.