Benjamin Franklin Plumbing® of Hickory - Plumbing Services Built on Trust and Dependability

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4.83 (92505 reviews)

Voted Best Plumbers!

published by Forbes Magazine
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Located in the foothills of the Blue Ridge Mountains, Morganton, NC, is known for its rich history, scenic beauty, and strong sense of community. At Benjamin Franklin Plumbing® of Hickory, we proudly serve Morganton residents with reliable and professional plumbing services. Whether you're enjoying a day at Catawba Meadows Park or visiting the historic Morganton Courthouse, we understand the importance of having dependable plumbing systems in your home. Our team is locally based and familiar with Morganton homeowners' unique needs, allowing us to provide personalized service that you can trust.

At Benjamin Franklin Plumbing® of Hickory, trust and dependability are the foundations of our business. Inviting a plumber into your home requires confidence, so we prioritize customer satisfaction above all else. Our highly trained technicians arrive on time, respect your home, and provide transparent, upfront pricing before work begins. We don’t just fix your plumbing problems—we build long-term relationships through consistent, reliable service. From our 24/7 emergency availability to our U-Win Guarantee, every interaction is designed to ensure your peace of mind. When you choose us, you’re not just getting a plumbing service but a partner you can count on for years.

What Sets Us Apart?

Hickory homeowners and businesses trust us for a reason. We stand out because:

  • On-Time Guarantee: “If there’s any delay, it’s you we pay!™” We value your time, which is why punctuality is one of our promises.

  • Experienced & Certified Plumbers: Our team consists of licensed professionals trained in the latest plumbing technologies.

  • U-Win Guarantee™: Our service is backed by this industry-leading guarantee, ensuring top-quality workmanship and peace of mind.

  • Transparent Pricing: You’ll know the cost of your service before we start any work—there are no hidden fees or surprises.

  • Local & Reliable: As members of the Morganton community, we are familiar with the specific plumbing challenges that homes in the area face, which allows us to provide more tailored solutions.

Your Trusted Plumber in Morganton

Our mission at Benjamin Franklin Plumbing® of Hickory, NC, is to build lasting customer relationships through exceptional service and reliability. That’s why we are dedicated to providing trustworthy services you can depend on. Our team is committed to ensuring your complete satisfaction with every job we undertake. When you choose us, you’re not just getting a plumber; you’re gaining a trusted partner dedicated to your comfort and peace of mind.

Our Services

At Benjamin Franklin Plumbing® of Hickory, we offer a full range of plumbing services to meet all your needs, from routine maintenance and repairs to complex installations. Our plumbing services include:

  • Emergency Plumbing Services

  • Drain Cleaning

  • Water Heater Services

  • Leak Detection and Repair

  • Fixture Installation and Repair

  • Water Filtration Systems

  • And more!

Contact Us Today!

Regarding your home’s plumbing, don’t settle for anything less than the best. Whether you're facing an emergency or need routine maintenance, our team at Benjamin Franklin Plumbing® of Hickory is ready to help. With our commitment to on-time service, transparent pricing, and dependable solutions, you can trust us to handle all your plumbing needs in Morganton, NC. Call us today to schedule an appointment and experience the difference between working with the punctual plumbers!

Emergency Response Plumbing Services

Our Licensed Plumbers Are Prepared, Anytime

When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.

Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.

See why homeowners love to work with us

Customer Reviews

4.83 (92505 reviews)

Leah Dittmer

Randy did a great job unclogging my sewer drain he was helpful and showed me on camera where the issue was. He also gave good advice on what no to use to avoid another issue he was honest and helped me clean up the mess as well. Highly recommend Randy!!!

Karrar Beg

Benjamin Franklin Plumbing was punctual and effective! They really worked wonders and were able to easily fix issues that felt unfixable. It’s so hard to find a plumber you can trust and I feel like I have finally found that with Benjamin Franklin Plumbing. 10/10 would recommend!

Linda I.

⭐️⭐️⭐️⭐️⭐️ Jonathan Mejia was professional, timely, and efficient. He arrived when promised, quickly assessed the issue, and got everything resolved without any hassle. His friendly attitude and clear communication made the entire experience stress-free. I would recommend Benjamin Franklin Plumbing based solely on Jonathan’s outstanding service. A great representative of what quality service should look like.

Valerie Ventre

Cody was amazing. Came in, quoted the job and immediately had my toilet fixed . Extremely courteous , used his shoe covers cleaned up after himself. Great experience .

Betty Powell

I am very pleased with the service. A plumber was sent right out and the problem waa taken care of quickly. I was informed throughout with what was happening. The plumber, Will, was very courteous and personable. Couldn't have asked for better!

Marsha Campbell McLendon

Ben was my Technician and he was very good. Very professional, very up front about costs. Very thorough. I felt very comfortable with him doing what needed to be to be done to get my baths up and running again.

Stacy Farina

We were so satisfied with the service that we signed up for the membership plan, and it has been totally worth it! Our water heater failed last night, and they came out first thing this morning to take care of it. Excellent service, very professional, prompt, and transparent about the (pretty reasonable) pricing.

Kenneth Freedman

This is my new plumbing professional after waiting 4 days for my regular plumber. I called them Friday afternoon around 12 to see if they could help with my tankless water heater issue. They showed up around 3:30 and had a replacement unit installed by 6 pm. Extremely reasonable and courteous employees. My unit was under MFG warranty which they processed for me even though it was not purchased from them. I was so pleased I added their maintenance plan too for future service issues. We need to support this professional service company.

Amylynn Williams

Neil and Iris and the team are AWESOME! I had to rest due to health and did not have to worry about them coming in and out of my house. I could just rest and not have to check who was coming in my house. I respect this company for honesty and their integrity to their clients. I am ALWAYS calling on Benjamin Franklin Plumbing for all my house plumbing needs. My sons are very impressed with their work when coming home from work and college. For all the damage from the old water heater, old broken toilet, drainage issues, the price for everythi.ng is worth it. Everything they replaced were never replaced for over 20 years (average age of my plumbing).

Damon Ambrosio

I had an excellent experience with Benjamin Franklin Plumbing. From the moment I called, they were extremely responsive. Someone answered right away and scheduled a visit for the same day. The plumber, Nick arrived on time, assessed the issue quickly, and got to work without wasting a minute. What stood out most was how thorough they were. They didn't just fix the immediate problem but also took the time to check the surrounding areas to make sure everything was working properly. It's clear they take pride in doing the job right the first time. Highly recommend them to anyone looking for trustworthy and professional plumbing help.

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