Great experience! They had the ability to send someone out the same day we needed service. Roger called when he was on the way and took the time to explain everything to me while still be efficient! Will continue to use this company for our future needs.

Randy did a great job unclogging my sewer drain he was helpful and showed me on camera where the issue was. He also gave good advice on what no to use to avoid another issue he was honest and helped me clean up the mess as well. Highly recommend Randy!!!

My technician was quick to respond to the call. I had a sump pump issue and I thought it would take hours for someone to come out. My technician was very patient while I explained everything that was going on and also very polite. Very knowledgeable on the new pump and battery system he installed for me. His kindness and hard work was very much appreciated!

We came home at 330 Monday and found a leak in our water heater we called 3 places and Benjamin Franklin was the best response and best pricing of the three we received. We gave them the model of water heater saying we were just going to replace it and he was at our door by 500 and out by 630 and he came from Cedar Rapids and we are an hours drive from them. Wonderful service very friendly and cleaned up after himself. We will be using them for all our plumbing needs in the future. Vickie McDonald 5 stars

Cory was cordial and knowledgeable. He got the job done very quickly. The only reason for the 4 stars is that Benjamin Franklin told us the plumber would be arriving in the morning. When he arrived it was almost 6:30pm. Also, the cost for unclogging our toilet was $254.66! Their $88 non-refundable service call fee (for coming out to look at the problem) is not applied to the repair cost. Cory was great.