Absolutely 5 star experience!! I called Benjamin Franklin Pluming in need of a new water heater. They were able to come out the same day, I signed up for the membership that comes with perks on future services. The technician was very nice and knowledgeable. I would highly recommend you call them.

Randy Cooper is an excellent plumber. My 2 toilets have been running periodically for a long time and he knew what the problem was before he got into the bathrooms, and promptly fixed them. He gave me good advice on a couple things and also suggested I call water company about adjusting my water & sewer bills. I found him to be very nice and knowledgeable. I was very happy with him and will call again if needed!!!!

My “on demand” water heater, over 11 years old, required service, for lack of producing hot water. The repair was estimated to be around $1000.00 and could not guarantee. Opted for replacement of unit. I was scheduled the very next morning and am so happy! Hunter and his assistant were fabulous! 5/5 stars!

Great experience! They had the ability to send someone out the same day we needed service. Roger called when he was on the way and took the time to explain everything to me while still be efficient! Will continue to use this company for our future needs.

This company’s services are not cheap, but everyone is very gracious and professional. In addition, the recent service person, Roger, returned to make a correction with a faucet replacement, and admitted it was an error on his part. He also extended some advice on backsplash effects after I asked him. Commendable work. I appreciate such honesty and sincerity in home improvement services.