Named Forbes' Top Ranked Plumbing Company of 2024!
Benjamin Franklin Plumbing® of Ocean City has solved countless plumbing problems throughout our communities, but there’s one reason customers trust us with their homes and businesses: because we also provide excellent customer experiences. What does it mean to provide a good customer experience when your job is being a professional problem-solver? Isn’t the ‘result’ the only thing that matters?
With our Berlin plumbing experts, you get the best of both worlds: a local and familiar team backed by a trusted national service. Because Benjamin Franklin Plumbing® of Ocean City is an independently owned and operated business, you’ll never be more than a phone call away from the owner—which is how we can get things done so quickly!
Every one of our customers is a neighbor, a friend, or someone we’ve seen around town. That’s really what sets us apart from both independent plumbers and national chain businesses. We’ve got the skills, resources, and prices of a national business, but with all the warm and neighborly service people have come to expect from us.
At Benjamin Franklin Plumbing, our Berlin plumbers take a different approach. Instead, we promise to respect your time by showing up for our appointment window. We take punctuality so seriously that we pay our customers $5 for every minute we’re late (up to $300). When we show up, we thoroughly inspect the plumbing problem to get a full view of the issue, then we offer an honest price based on our Straightforward Pricing Guide.
Once you approve the price, we get to work. With a fully stocked work van, our plumbers can repair 90% of problems on the spot. Our highly trained plumbers carry out repairs that exceed the highest industry standards for durability, safety, and reliability. Don’t take our word for it—we back up our repairs with a two-year 100% satisfaction guarantee.
When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
Jeff Luppens
Excellent in every respect!
Alma Merry
The technician, his assistance were very courteous and answered all my questions. They were able to fix my problem and the pricing was very affordable. I would definitely recommend this company to family and friends.
Joel Cazares (Angel)
Had a great experience with Kylle Smith from Benjamin Franklin. He was polite, professional and thorough. Kylle explained everything in detail and made sure I understood what was being done. I had my water heater flushed and a kitchen faucet installed. Will definitely keep calling Benjamin Franklin for all my plumbing needs. Thank you Kylle.
Stacy Luppens
Julie Keahey
Very informative about protecting my system and saving energy Aex is exceptional.
kyle stack
Mike was excellent and a complete perfectionist. The work he did was top-notch and he was really friendly. We are completely happy with the job!
P Anderson
Matt S. was highly professional, knowledgeable and very helpful in providing a Maintenance 101 course for the homeowner during the installation of my new water heater. His Patience answering the many questions I had, as well as being personable during conversation is something I appreciate when receiving what I expect to be Top Shelf commitment and quality to the services rendered! Awesome Job! Matt Sw.. & Ben Franklin plumbing - The only Call to make for outstanding service! 👏
Edward Ashmore
Alex did very good job. The service was great timing perfect. The amount was Also fine. I will definitely keep you guys in mind for the next job. Thank you.
Lata D'Mello
This company’s services are not cheap, but everyone is very gracious and professional. In addition, the recent service person, Roger, returned to make a correction with a faucet replacement, and admitted it was an error on his part. He also extended some advice on backsplash effects after I asked him. Commendable work. I appreciate such honesty and sincerity in home improvement services.
Joseph Novara
Had the absolute best experience ever with a plumber today. John from Benjamin Franklin Plumbing really went above and beyond the call of duty. He did a toilet repair and then he did a full inspection of our house plumbing. John educated my wife and I on why we have odor in our water and what to do about it. John was extremely knowledgeable about all things plumbing and we look forward to working with Benjamin Franklin Plumbing again in the very near future. Thank you guys!