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Areas We Serve
When the residents and businesses in our local area require swift and expert plumbing services, they turn to Benjamin Franklin Plumbing® of Chapel Hill and South Durham. Our team of plumbing technicians in Chapel Hill, South Durham and surrounding communities are ready to deliver top-notch and comprehensive plumbing services. With our unwavering commitment to punctuality, our On Time Guarantee ensures that we'll arrive promptly, or you'll receive a $5 deduction from your bill for every minute we're late, up to a maximum of $300. This dedication to timeliness, coupled with our exceptional plumbing expertise, has made us the preferred choice for families in our community.
At Benjamin Franklin Plumbing® of Chapel Hill and South Durham, we take great pride in our courteous and highly trained plumbers. Our stringent selection process involves thorough skill assessments, drug screening, and background checks, ensuring that we have the most reliable professionals on our team. Furthermore, our plumbers engage in continuous training to stay at the forefront of the latest plumbing advancements and technologies. To enhance our service efficiency, each member of our team is equipped with a fully stocked van, enabling us to resolve up to 90% of plumbing issues in a single visit. By making substantial investments in our team and their capabilities, we're better equipped to serve you.
Call (984) 243-2924 or schedule an appointment online to save time. Request an emergency plumber from Benjamin Franklin Plumbing® of Chapel Hill and South Durham 24 hours a day!
Jason came on time was able to get my disposal unit and sink stopper replaced within the same visit. He was very courteous and worked efficiently getting it replaced quickly and even ensured to leave everything cleaner than he found it. I must add the team at the service desk was also great. They called me within 30 seconds of me submitting the request and were great about communicating updates to my appointment. Highly recommend using Benjamin Franklin for any plumbing needs!
What stood out most was the professionalism, care, and humanity shown throughout the entire experience. Jason Eckert, the technician who worked on my mother’s home, was exceptional. During a very tender season for my family, Jason was not only highly skilled and thorough, but also deeply respectful of both the home and the moment. He took the time to clearly explain the work, communicated every step along the way, and made sure everything was done right—not rushed. Jason treated my mother’s home as if it were his own, and that level of care and integrity meant more to me than I can express. Benjamin Franklin Plumbing of Chapel Hill & Durham delivered exactly what you hope for but don’t always get: punctuality, clear communication, excellent craftsmanship, and genuine care. Because of Jason Eckert’s work, I had complete peace of mind. I would absolutely recommend both Jason and the company to anyone looking for trustworthy, top-tier plumbing services.
As a general contractor, I work with many different trades. Communication, punctuality, and cleanliness are at the forefront of this operation. From the initial call to the final inspection, working with them felt like we had all been friends for years. They truly made it effortless and pleasant. Also, their price was significantly less and their time frame was much quicker for when they could service, as well as duration. Can't wait to work with them again soon!!
John and Conly arrived on time and quickly to diagnose the problem. There was a sewer gas smell, and they were able to quickly locate the source with a sniffer Device. They made the repair for a reasonable price, and did not attempt to up charge me. They completed everything in about one hour.They were polite and friendly. I will definitely consider using Benjamin Franklin plumbing again.
I work in design/construction and have pretty difficult standards. But I had an exceptional experience thanks to John with Benjamin Franklin Plumbing of Durham. Customer service, level of knowledge, and attention to detail really set this company apart. I will absolutely be a repeat customer. Even if BF is slightly more expensive than competitors, the quality install is unparalleled.
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