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Areas We Serve
When the residents and businesses in our local area require swift and expert plumbing services, they turn to Benjamin Franklin Plumbing® of Chapel Hill and South Durham. Our team of plumbing technicians in Chapel Hill, South Durham and surrounding communities are ready to deliver top-notch and comprehensive plumbing services. With our unwavering commitment to punctuality, our On Time Guarantee ensures that we'll arrive promptly, or you'll receive a $5 deduction from your bill for every minute we're late, up to a maximum of $300. This dedication to timeliness, coupled with our exceptional plumbing expertise, has made us the preferred choice for families in our community.
At Benjamin Franklin Plumbing® of Chapel Hill and South Durham, we take great pride in our courteous and highly trained plumbers. Our stringent selection process involves thorough skill assessments, drug screening, and background checks, ensuring that we have the most reliable professionals on our team. Furthermore, our plumbers engage in continuous training to stay at the forefront of the latest plumbing advancements and technologies. To enhance our service efficiency, each member of our team is equipped with a fully stocked van, enabling us to resolve up to 90% of plumbing issues in a single visit. By making substantial investments in our team and their capabilities, we're better equipped to serve you.
Call (984) 243-2924 or schedule an appointment online to save time. Request an emergency plumber from Benjamin Franklin Plumbing® of Chapel Hill and South Durham 24 hours a day!
Prompt and responsive. I had two separate problems both an old house with old plumbing. John was able to diagnose the Chronic issue I had with my bathroom sink not draining. He recommended a course of action, but also gave me the option for a cheaper possible fix. I took his recommendation. To replace a span of galvanized pipe that he thought was probably the culprit. He and his coworker also replaced an outdoor spigot That had been in operative for two years and required quite a bit of attention. For the diagnostics and work involves, including sawing through galvanized, steel pipes and the fact that everything works perfectly, I have no complaints at all. Everything was done at the same time. It was not inexpensive, but the price I paid reflected the work and diagnostics and parts and the speed of service.
I recently had my water heater replaced by Benjamin Franklin Plumbing over the weekend, and I could not be more pleased with the service. John, the service technician, was courteous, knowledgeable, and respectful of the space. From the initial dispatch to the on-site service, the Durham team worked seamlessly together. I’ve written reviews for various services in the past—from HVAC to car washes—and I’ve never given a 5-star rating before. This experience, however, truly deserves it. Their service fee was the lowest I could find, and the replacement cost was right in line with what my neighbor had paid. Most importantly, they were available on a weekend and completed the replacement and installation of the new water heater all in the same day. Thank you, John, for a job exceptionally well done.
I would highly recommend Ben Franklin Plumbing. The communication with the office and the team in the field was outstanding! They were also prompt and courteous. I was impressed with the quality of work as well. We had a leaky filter case and pipes coming off my pressure tank were rusting. Here are before and after photos. The entire process went smooth and easy.
Jason explained all while doing the work and made sure water pressure and everything was working prior to completion. I would recommend this company for all plumbing services. Had leak of water valve to tankless water heater.
We had a hose bib replaced by Benjamin Franklin plumbing. They were very responsive and were able to work us in even sooner than scheduled. Zach did a great job! He was very communicative and efficient. Would definitely hire them again!
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