Fast, Friendly & Professional – Benjamin Franklin Plumbing® of North Metro

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4.82 (112439 reviews)

Voted Best Plumbers!

published by Forbes Magazine

As a growing city with deep roots in Minnesota’s natural beauty, Hugo is where tradition and progress meet. Whether you’re enjoying a day at Oneka Lake or taking part in the annual Good Neighbor Days festival, it’s clear that Hugo is a city that values community and reliability. At Benjamin Franklin Plumbing® of North Metro, we share those same values. We take pride in serving Hugo homeowners with the same level of care and professionalism that we’d want for our own families. With our deep understanding of the area’s unique plumbing challenges—like protecting your home’s plumbing system against Minnesota’s cold winters—we’re committed to being your trusted plumbing partner for the long haul.

At Benjamin Franklin Plumbing® of North Metro, we understand the unique needs of homeowners in Hugo, MN. Known for its close-knit community, beautiful outdoor spaces like the Rice Creek Chain of Lakes Park Reserve, and charming neighborhoods, Hugo is a town where quality and reliability matter. Whether you’re dealing with the harsh winters or the summer storms, you need a plumbing partner who understands the local challenges. We’re proud to be your go-to plumbers in Hugo, providing prompt, professional service backed by our commitment to excellence.

Plumbing help for everyday Hugo problems

Living near Oneka Lake and the Rice Creek Chain of Lakes Park Reserve is a big part of what makes Hugo feel like home. When plumbing acts up, you need answers fast and a clear next step.

Here are a few common situations we can help with, plus where to learn more:

Water showing up where it should not: If you spot damp drywall, a surprise puddle, or a higher water bill, start with leak detection so the source gets found before damage spreads.
Slow drains and recurring clogs: For gurgling sinks, standing shower water, or odors that keep coming back, schedule drain cleaning to clear buildup safely.
No hot water, lukewarm showers, or a noisy tank: See our water heater services for repair and replacement options.
Water quality questions: If you are dealing with scale, spotty dishes, or want better-tasting water, explore water softener services and water treatment solutions.
Need help right away: For urgent issues like burst pipes or an overflowing toilet, our emergency plumbing services are available 24/7.

For remodels and major replacements in the City of Hugo, permits are often required. If you are not sure what applies to your project, ask our team and we will help you understand what is typical before work begins.

Why Choose Benjamin Franklin Plumbing® of North Metro?

Choosing Benjamin Franklin Plumbing® of North Metro means opting for unparalleled quality and service. Here’s why we stand out from the competition:

On-Time Guarantee: We respect your time. If there’s any delay, it’s you who pay! We ensure timely service so you’re never left waiting.
Skilled and Certified Plumbers: Our team consists of highly trained professionals dedicated to delivering top-notch workmanship.
Upfront Pricing: No surprises or hidden fees. We provide clear, honest quotes before any work begins.
Satisfaction Guarantee: We stand by our work with a 100% guarantee. If you’re unhappy with our service, we’ll make it right.

Guaranteed Satisfaction in Hugo, MN

Our mission at Benjamin Franklin Plumbing® of North Metro is to build lasting relationships with our customers through exceptional service and reliability. That’s why we are dedicated to providing trustworthy services you can depend on. Our team is committed to ensuring your complete satisfaction with every job we undertake. When you choose us, you’re not just getting a plumber; you’re gaining a trusted partner dedicated to your comfort and peace of mind.

Our Services

Our team of highly skilled plumbers is here to offer a comprehensive range of plumbing services, including:

Emergency Plumbing Services
Drain Cleaning
Water Heater Services
Leak Detection and Repair
Fixture Installation and Repair
Water Filtration Systems
And more!

Contact Us Today!

Whether you need routine maintenance or emergency repairs, Benjamin Franklin Plumbing® of North Metro is here to serve you. We’re here to assist you with all your Hugo, MN, plumbing needs. Contact us at Benjamin Franklin Plumbing® of North Metro today to schedule an appointment, request emergency service, or ask any questions. Our friendly and knowledgeable team is ready to help!

Learn more about our North Metro-based plumbers.

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Emergency Response Plumbing Services

Our Licensed Plumbers Are Prepared, Anytime

When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.

Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.

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or call (800)259-7705

See why homeowners love to work with us

Customer Reviews

4.82 (112439 reviews)

Marlisse Quijada

I called a month ago for an issue, they came out gave a free estimate and gave advice to try and repair on own. They checked on us to make sure we didn't have any more issues. We called them back out due to the same issue, they came out again and David provided excellent service. I was expecting an astronomical bill but they were so affordable I will definitely be using them in the future for any of our plumbing issues!!!

cristian carlson

Jeston was a very polite and informative gentleman. He arrived on time. he answered all my questions. He explained everything very well and taught me more about my home things I didn’t know about. Great job Don thank you 😊

Sharon Witkowski

Our service tech Jeremy is top notch. He went above and beyond to ensure the job was done correctly. Highly recommend Jeremy and this company for your heating needs.

Freda Stewart

Today a service technician from Benjamin Franklin plumbing did the annual maintenance on our hot water system. Jason Earles did a professional job and took care of the job in a timely manner. He explained the process to make sure i understand what he was doing. Thank you

Nikolaus Hinebauch

Jerod showed up 20 minutes early, which instantly made me suspicious. Nobody is that punctual unless they’re either a vampire or about to upsell me a water softener. Turns out he’s just freakishly competent. Fixed my leaky faucet in like 7 minutes, used zero curse words (unlike me watching), and even tightened the handle on my kitchen cabinet that’s been wobbly since the Obama administration. I offered him a beer; he accepted a water. A WATER. Who is this man? 10/10 would let him touch my pipes again.

Adam Tillotson

This is easily the most professional, reliable, thoughtful, service oriented organization I have worked with in years! I cannot recommend them highly enough. Their staff is consultative without being salesy or pushy, executes on their work, stands behind the quality of what they do and are a joy to work with. Top, top tier experience and would use them before any other plumber in Tucson.

Christine Conley

I love Benjamin Franklin plumbing, they are great. And reasonably priced. Sebastian came out today and was amazing, very kind and well educated with his work. He will definitely be my go to guy, from here on out . Thank you Sabastian great job.

Mike Jones

Estimate for utility sink removal and replacement did a great job of breaking down the work entailed and the price point for each. Easy to understand. He was on time. Installation went great. There was a small leak detected in one of the parts. Quickly got a new part and fixed at no extra cost. Colin did a great job of all the work requested over the past several days.

Kevin Schipani

Our serviceman was Ben. He showed up on short notice and on time. We had an expensive leak in our yard. The previous company estimated a larger job and couldn’t start for a week. Ben figured it out right away and discovered the problem and a relatively simple solution and estimate that saved us big dollars. An hour or so later, he was done. He has a great personality and work ethic. I highly recommend him and Benjamin Franklin Plumbing.

Marian Gilbert

I had a great experience with Matthew from Benjamin Franklin Plumbing. From the moment he arrived, he was professional, courteous, and extremely knowledgeable. He took the time to clearly explain what was going on, walked me through the options, and made sure I understood everything before starting the work. Matthew was efficient, detail-oriented, and left the workspace clean when he finished. It’s obvious he takes pride in doing the job right the first time. What really stood out was his honesty and transparency — no upselling, no pressure, just straightforward recommendations and quality workmanship. It’s not always easy to find contractors you can trust, but Matthew absolutely earned my confidence. I would highly recommend him and Benjamin Franklin Plumbing to anyone needing reliable, high-quality plumbing work.

Plumbing FAQs

Why does my tap water sometimes smell like chlorine in Hugo, MN?

A mild chlorine smell is usually from disinfectant used to help control microbes in public drinking water, and it can be more noticeable at certain times of day or after the water has been sitting in your home’s pipes. Try running cold water for a short time before filling a glass, and keep drinking water in a covered pitcher in the fridge if the odor bothers you. If the smell is strong or sudden and does not improve, it is worth having your plumbing checked to rule out an issue inside the home.

What causes white scale on faucets and spotty dishes, and how do I stop it?

Scale and spots are commonly caused by minerals that can be present in groundwater and can build up on fixtures and inside appliances over time. If you are seeing crusty buildup on showerheads or a cloudy film on glassware, a simple water test can confirm what is in your water and how severe it is. In Washington County, homeowners can also look into local hardness testing options to get clear numbers before choosing a water softener or filtration solution.

Why do I get orange staining in sinks or tubs, and is it a plumbing problem or a water problem?

Orange or rust-colored staining is often linked to minerals like iron in water or corrosion inside older piping. Because Hugo’s drinking water comes from groundwater wells, minerals can vary by neighborhood and even by time of year. A plumber can help you narrow down whether the source is your incoming water, your water heater, or your home’s piping, then recommend the most practical fix.

What is a backwater valve, and when do Hugo homeowners consider adding one?

A backwater valve is designed to help prevent sewage from flowing backward into lower-level drains during a sewer backup. Homes with basements, floor drains, or below-grade bathrooms are often the ones that ask about this, especially if the area has experienced backups during heavy rain. A plumber can confirm whether your plumbing layout can accept a backwater valve and whether it makes sense based on your risk and drain configuration.

How do I know if the water line from the street to my house is leaking?

Common clues include an unexpected jump in your water bill, a soggy patch of yard when there has not been rain, or the sound of water running when everything is off. One quick check is to turn off all water use in the home and see if the water meter still moves. If it does, a licensed plumber can help locate the leak and explain repair options for the service line.

What is trenchless sewer repair, and when is it a good fit compared to digging up the yard?

Trenchless sewer repair is a way to repair or replace a damaged sewer pipe with much less excavation than traditional methods, often using pipe lining or pipe bursting. It can be a strong option when the pipe route runs under landscaping, driveways, or patios, and when the existing line meets the conditions needed for trenchless methods. A camera inspection is typically the first step to see whether trenchless repair is possible and what solution fits the damage.

Why does my bathroom or basement drain smell even when it is draining fine?

A common cause is a dry P-trap, which lets sewer gas come back up through the drain. Floor drains in basements can dry out if they are rarely used, so adding water to the drain can sometimes solve it quickly. If the odor returns, you may have a venting issue, buildup in the drain, or a plumbing seal that is failing, and a plumber can diagnose it before it turns into a larger issue.

Do I need permits for plumbing work like finishing a basement bathroom or replacing major plumbing parts in Hugo?

In the City of Hugo, permits are required for most remodeling, alteration, and repair work, with some exemptions, so it is smart to check requirements before starting. This helps ensure the work meets local standards and avoids delays when you sell or remodel later. If you work with a local team like Benjamin Franklin Plumbing of North Metro, they can help you understand what typically requires a permit for common plumbing projects in Hugo.