Named Forbes' Top Ranked Plumbing Company of 2024!
Leaky faucet? Slow drain? Need a plumbing company that shows up on time, treats your home with respect, and gets the job done right the first time? Benjamin Franklin Plumbing is the go-to plumber in Decatur, TX. Homeowners trust our punctual pros for everything from emergency repairs to routine maintenance—all backed by industry-leading warranties and a 100% satisfaction guarantee.
Decatur is a vibrant community known for its rich history and small-town charm. Decatur is home to the historic Wise County Courthouse and numerous parks and offers a blend of modern amenities and southern hospitality. Whether you're strolling through the quaint downtown area or enjoying a weekend at Lake Bridgeport, the residents of Decatur take pride in their community. At Benjamin Franklin Plumbing®, we understand the importance of maintaining a comfortable and reliable home environment, and we're here to help you with all your plumbing needs.
At Benjamin Franklin Plumbing®, we are committed to providing exceptional service and quality workmanship. Our team of licensed and experienced plumbers is dedicated to ensuring your plumbing system runs smoothly and efficiently. We pride ourselves on punctuality—when we say we’ll be there, we mean it! With our comprehensive range of services, from routine maintenance to emergency repairs, we guarantee that your plumbing issues will be resolved promptly and professionally. Trust us to treat your home with the utmost respect and care, just as we would our own.
When something’s wrong with your plumbing, you don’t want to wait around all day for someone to show up. That’s why we offer on-time guarantees, provide upfront pricing, and send only the most courteous, uniformed professionals into your home. Our fully stocked trucks mean faster fixes, and our seasoned techs don’t stop until everything’s flowing perfectly.
We’re more than a plumbing company—we’re your neighbor. Decatur homeowners rely on us for quick, clean, respectful service that doesn’t cut corners. Whether you live near Harmon Park or further out toward Bridgeport, our team is always ready to help.
At Benjamin Franklin Plumbing®, we believe in offering more than just essential plumbing services. It's our dedication to punctuality, professionalism, and customer satisfaction:
Guaranteed Satisfaction in Decatur, TX
Our mission at Benjamin Franklin Plumbing® is to build lasting customer relationships through exceptional service and reliability. That’s why we are dedicated to providing trustworthy services you can depend on. Our team is committed to ensuring your complete satisfaction with every job we undertake. When you choose us, you’re not just getting a plumber; you’re gaining a trusted partner dedicated to your comfort and peace of mind.
From small leaks to full system installs, our licensed plumbers handle it all with precision and professionalism. Here's what we offer to keep your home running smoothly:
Backed-up sink or shower? Gurgling toilet? Grease, hair, soap, and tree roots are common culprits behind clogged drains in Decatur homes. Our plumbers utilize advanced tools, such as hydro-jetting and drain snakes, to eliminate blockages—without damaging your pipes. Fast, clean, and long-lasting results.
Cold water when you expect hot? Our water heater services cover repairs, replacements, and new installations. Whether you have a traditional tank or a modern tankless unit, we’ll ensure your system is delivering reliable hot water day after day.
Decatur homes—especially older ones—are prone to hidden leaks that drive up water bills and damage walls or foundations. Our plumbers use electronic leak detection to find the source quickly and fix it fast. Don’t let that drip turn into a disaster.
Corroded or burst pipes are no joke. We specialize in pipe repair and whole-home repiping. Whether you need one joint replaced or the entire plumbing system upgraded, we’ll work efficiently to minimize disruption while maximizing durability.
If your toilet is running constantly, flushing poorly, or leaking at the base, we’ve got you covered. From simple flapper replacements to full toilet installs, our team keeps your bathroom functional and fresh.
Time for a kitchen or bathroom upgrade? We install faucets, showerheads, garbage disposals, and a variety of other fixtures. Choosing Benjamin Franklin Plumbing means your new fixtures will be installed to code and with lasting quality.
Plumbing problems don’t wait, and neither should you. Whether you're near the Wise County Fairgrounds or closer to South Trinity Street, our punctual plumbers are just a quick call away. Decatur homeowners trust our local team because we show up when promised, respect your space, and always offer honest advice. From modern homes to older properties with legacy systems, we understand the unique plumbing needs of the Decatur community—and we know how to fix them.
We at Benjamin Franklin Plumbing are proud to serve the Decatur community. Every member of our team lives and works locally—we’re not some out-of-town franchise. When you call us, you get someone who knows the neighborhoods, the common plumbing issues in the area, and how to fix them right.
Whether you’re dealing with low water pressure due to local hard water conditions, sewer backups after heavy Texas storms, or want to upgrade your home’s water efficiency, our team is here to help. We blend big-brand reliability with small-town service. That’s a rare combo, and it’s why homeowners throughout Wise County keep calling us back.
Need a fast fix or planning a full upgrade? Benjamin Franklin Plumbing is ready to help. Homeowners in Decatur choose us because we’re reliable, responsive, and real about our work. No upsells, no gimmicks—just solid plumbing from professionals who care.
Whether it's an emergency repair or a routine checkup, our local plumbers are here to serve. Call (940) 208-0526 or book online today to get started. Let’s get your plumbing back on track—fast, clean, and hassle-free.
Benjamin Franklin Plumbing – Decatur’s punctual plumbers, always just a call away.
Learn more about our Decatur-based plumbers.
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When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
Nora Schallenberger
I called One Air Heating for a second opinion on my furnace drama. I have battling it since the first of December with another company. First off the second opinion was free! I did not know that! How Wonderful for this old lady! Cody came out same day....what a great guy and very knowledgeable of my furnace unit. After explaining my troubles, and he listened to all of them, he looked at the thermostat and the the unit. Turned out I need a control board, which of course, is back ordered. So.....he did a temporary fix, and checked to see if they had any boards at all for the unit in case the fix doesn't hold. Found an old board, but have decided to wait if the temporary fails. He came out on the 21st and as of the 24th, its still working. He even gave me his number and said if any problems give him a call. He even texted on friday to check in. Great Service for sure, I'm glad I called their number for the second opinion. Thanks so much Cody!
Ross Judice
Our experience was awesome with Mr JD Workman, Mr Luke , Mr Trey. They did a great job on our home. Workmanship was excellent and they explained what they were doing. The cost was very reasonable we found. More than $2300 lest then the other quote. Found a good plumbing company to do future work we may need!!! They cleaned up after themselves and put all the paneling they removed back. They were very polite. Miss Heather was very polite and helped us out with the pex piping of our house. We rated them 5 stars because they were!!!! Thanks for fantastic job!!!!
Doris Burson
David was very knowledgeable and very helpful. He took extra time to understand my faucet problem and researched options to help me get the part I needed.
Akeya
I had a great experience with Benjamin Franklin Plumbing! From start to finish, they were extremely professional, knowledgeable, and helpful. They kept me updated every step of the way and even provided clear before-and-after pictures, which I really appreciated. They did an excellent job installing handwashing sinks and a sink for my warming kitchen, and everything was completed with care and attention to detail. I want to give a special shout-out to Tyler and Jenna — they were absolutely amazing, patient, and informative. I also met the manager once (I’m so sorry I forgot your name!), but you were great as well. The whole team truly went above and beyond. What stood out the most is that they took the time to look up the plumbing codes for my childcare center, explained everything clearly, and educated me on the correct equipment that should be used and what should stay to remain compliant. That level of care and knowledge gave me so much peace of mind. Highly recommend them if you’re looking for a trustworthy, communicative, and knowledgeable plumbing company. You guys are great — thank you again!
Kevin
Cole is an amazing tech. He came over for an after hours call and was quickly able to identify and trouble shoot the issue with my water filter. I will definitely reach out to him again for any plumbing issues in the future.
Joni Light
Vinnie and Myles came promptly to fix our hot water system - not knowing what the real issue even was! As soon as they looked they had the system working within a few minutes. Additionally we looked at the overall system, which had not been maintained properly, and we got a much needed education. We'll be getting them back soon for future maintenance and new system. More to come. We highly recommend Benjamin Franklin Plumbing. Customer service was prompt, courteous, educated, and pleasant.
Kirk Haney
We call ben franklin and got an immediate response. The plumbers were there in thirty minutes, figured out the problem, fixed the problem, and charged less than the estimate that I originally chose. Thanks to Seth for his expertise and his honesty.
Kristin West
Nery and Brandon installed our water heater and we're very kind to us, and we are happy with the results. They were on time and very nice to us.
B. Pitts
Great experience with Benjamin Franklin. Alex and Robert were friendly, professional and efficient in their work. They took time to do little thinks like cover their shoes, or take them off before entering. Even though I have hardwood floors, it was nice to see.
Robin “W” Braesicke
It was good until someone at the shop ordered the wrong water heater...little delay....they had problems wiring the hot water heater.... The work they did was top notch from what I can see. I was glad that they made sure that it was wired correctly, they took their time and did the job right the first time...will post any follow-up if necessary... The guys were polite, worked hard, got the job done...thanks guys I didn't want to stay in a motel a second night...Happy New Year...lol
To keep your water heater running smoothly in Decatur, it’s a good idea to flush the tank once a year to clear out sediment, especially if your area has hard water. Check the pressure relief valve, inspect for rust or leaks, and make sure the thermostat is set to a safe temperature (usually around 120°F). Regular maintenance helps extend the life of your unit and keeps your hot water flowing efficiently. For peace of mind, consider scheduling a professional inspection with a local plumber.
If your water pressure suddenly drops or only affects certain fixtures in your Decatur home, it could be a sign of a clogged pipe, leak, or a problem with your water supply. Try cleaning faucet aerators first, but if the issue persists, it’s best to call a licensed plumber in Decatur to diagnose and fix the problem before it gets worse.
We are available 24/7 to take your call for emergencies. Our appointment hours are listed above.
For most homes in Decatur, scheduling professional drain cleaning once a year helps prevent clogs, odors, and costly backups. If your property has older pipes, large trees nearby, or frequent slow drains, you may need service more often. Regular maintenance keeps your plumbing flowing smoothly and protects your home from unexpected issues.For most homes in Decatur, scheduling professional drain cleaning once a year helps prevent clogs, odors, and costly backups. If your property has older pipes, large trees nearby, or frequent slow drains, you may need service more often. Regular maintenance keeps your plumbing flowing smoothly and protects your home from unexpected issues.
We work built relationships with several lenders to ensure our customers are able to restore functionality in their homes. Ask your technician about your financing options.
Yes! Upgrading to low-flow toilets, water-saving showerheads, and high-efficiency faucets can significantly reduce water use in your Decatur home. You can also install smart leak detectors and tankless water heaters for added efficiency. A local plumber can recommend the best options based on your home’s setup and water usage habits.
Older homes in Decatur often face plumbing issues like corroded or outdated pipes, low water pressure, and frequent leaks. You might also encounter problems with old fixtures, sewer line deterioration, or poor drainage. A professional inspection can help identify hidden issues and recommend upgrades to keep your plumbing system safe and efficient.
To get your plumbing ready for winter in Decatur, start by insulating exposed pipes, especially in unheated areas like basements and garages. Disconnect outdoor hoses, shut off exterior water lines, and check your water heater for optimal performance. It’s also smart to know where your main shut-off valve is in case of a frozen pipe emergency.
Signs of a damaged sewer line in your home include frequent drain clogs, foul odors, soggy spots in your yard, and gurgling sounds from your toilets or drains.
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