Benjamin Franklin Plumbing®: Your Trusted Plumber in Decatur, TX

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4.82 (110138 reviews)

Voted Best Plumbers!

published by Forbes Magazine

Plumber in Decatur, TX

Leaky faucet? Slow drain? Need a plumbing company that shows up on time, treats your home with respect, and gets the job done right the first time? Benjamin Franklin Plumbing is the go-to plumber in Decatur, TX. Homeowners trust our punctual pros for everything from emergency repairs to routine maintenance—all backed by industry-leading warranties and a 100% satisfaction guarantee.

Decatur is a vibrant community known for its rich history and small-town charm. Decatur is home to the historic Wise County Courthouse and numerous parks and offers a blend of modern amenities and southern hospitality. Whether you're strolling through the quaint downtown area or enjoying a weekend at Lake Bridgeport, the residents of Decatur take pride in their community. At Benjamin Franklin Plumbing®, we understand the importance of maintaining a comfortable and reliable home environment, and we're here to help you with all your plumbing needs.

At Benjamin Franklin Plumbing®, we are committed to providing exceptional service and quality workmanship. Our team of licensed and experienced plumbers is dedicated to ensuring your plumbing system runs smoothly and efficiently. We pride ourselves on punctuality—when we say we’ll be there, we mean it! With our comprehensive range of services, from routine maintenance to emergency repairs, we guarantee that your plumbing issues will be resolved promptly and professionally. Trust us to treat your home with the utmost respect and care, just as we would our own.

Why Decatur Chooses Benjamin Franklin Plumbing

When something’s wrong with your plumbing, you don’t want to wait around all day for someone to show up. That’s why we offer on-time guarantees, provide upfront pricing, and send only the most courteous, uniformed professionals into your home. Our fully stocked trucks mean faster fixes, and our seasoned techs don’t stop until everything’s flowing perfectly.

We’re more than a plumbing company—we’re your neighbor. Decatur homeowners rely on us for quick, clean, respectful service that doesn’t cut corners. Whether you live near Harmon Park or further out toward Bridgeport, our team is always ready to help.

What Sets Us Apart?

At Benjamin Franklin Plumbing®, we believe in offering more than just essential plumbing services. It's our dedication to punctuality, professionalism, and customer satisfaction:

On-Time Guarantee: "If there's any delay, it's you we pay!"™ We respect your time and promise to arrive when we say we will.
Upfront Pricing: There are no surprises or hidden fees. We provide honest, upfront pricing so you know exactly what to expect before work begins.
Skilled & Certified Plumbers: Our team comprises highly trained, licensed professionals who take pride in delivering quality work.
Locally Operated: As a local business, we’re more than just a service provider—we’re your neighbors. We know your community and care about providing the best for our community.

Guaranteed Satisfaction in Decatur, TX

Our mission at Benjamin Franklin Plumbing® is to build lasting customer relationships through exceptional service and reliability. That’s why we are dedicated to providing trustworthy services you can depend on. Our team is committed to ensuring your complete satisfaction with every job we undertake. When you choose us, you’re not just getting a plumber; you’re gaining a trusted partner dedicated to your comfort and peace of mind.

Plumbing Services in Decatur, TX

From small leaks to full system installs, our licensed plumbers handle it all with precision and professionalism. Here's what we offer to keep your home running smoothly:

Drain Cleaning

Backed-up sink or shower? Gurgling toilet? Grease, hair, soap, and tree roots are common culprits behind clogged drains in Decatur homes. Our plumbers utilize advanced tools, such as hydro-jetting and drain snakes, to eliminate blockages—without damaging your pipes. Fast, clean, and long-lasting results.

Water Heater Services

Cold water when you expect hot? Our water heater services cover repairs, replacements, and new installations. Whether you have a traditional tank or a modern tankless unit, we’ll ensure your system is delivering reliable hot water day after day.

Diagnosing temperature fluctuations
Replacing faulty thermostats or heating elements
Upgrading to energy-efficient tankless models

Leak Detection & Repair

Decatur homes—especially older ones—are prone to hidden leaks that drive up water bills and damage walls or foundations. Our plumbers use electronic leak detection to find the source quickly and fix it fast. Don’t let that drip turn into a disaster.

Pipe Repair & Repiping

Corroded or burst pipes are no joke. We specialize in pipe repair and whole-home repiping. Whether you need one joint replaced or the entire plumbing system upgraded, we’ll work efficiently to minimize disruption while maximizing durability.

Toilet Repairs & Replacements

If your toilet is running constantly, flushing poorly, or leaking at the base, we’ve got you covered. From simple flapper replacements to full toilet installs, our team keeps your bathroom functional and fresh.

Fixture Installations

Time for a kitchen or bathroom upgrade? We install faucets, showerheads, garbage disposals, and a variety of other fixtures. Choosing Benjamin Franklin Plumbing means your new fixtures will be installed to code and with lasting quality.

Serving Homeowners Throughout Decatur, TX

Plumbing problems don’t wait, and neither should you. Whether you're near the Wise County Fairgrounds or closer to South Trinity Street, our punctual plumbers are just a quick call away. Decatur homeowners trust our local team because we show up when promised, respect your space, and always offer honest advice. From modern homes to older properties with legacy systems, we understand the unique plumbing needs of the Decatur community—and we know how to fix them.

What Makes Our Local Team Different?

We at Benjamin Franklin Plumbing are proud to serve the Decatur community. Every member of our team lives and works locally—we’re not some out-of-town franchise. When you call us, you get someone who knows the neighborhoods, the common plumbing issues in the area, and how to fix them right.

Whether you’re dealing with low water pressure due to local hard water conditions, sewer backups after heavy Texas storms, or want to upgrade your home’s water efficiency, our team is here to help. We blend big-brand reliability with small-town service. That’s a rare combo, and it’s why homeowners throughout Wise County keep calling us back.

Schedule Service with a Trusted Decatur Plumber Today

Need a fast fix or planning a full upgrade? Benjamin Franklin Plumbing is ready to help. Homeowners in Decatur choose us because we’re reliable, responsive, and real about our work. No upsells, no gimmicks—just solid plumbing from professionals who care.

Call Now or Book Online

Whether it's an emergency repair or a routine checkup, our local plumbers are here to serve. Call (940) 208-0526 or book online today to get started. Let’s get your plumbing back on track—fast, clean, and hassle-free.

Benjamin Franklin Plumbing – Decatur’s punctual plumbers, always just a call away.

Learn more about our Decatur-based plumbers.

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Emergency Response Plumbing Services

Our Licensed Plumbers Are Prepared, Anytime

When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.

Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.

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or call (800)259-7705

See why homeowners love to work with us

Customer Reviews

4.82 (110138 reviews)

Lisa Lewandowski

Anthony was wonderful. Very knowledgeable and careful when working so as to not make a mess. He made sure we were happy with his work before leaving. We will definitely request him again if we have any further issues

John Wilkening

Fast and friendly service. Victor was easy to work with. He was professional and honest. He came on a Saturday which was appreciated. 10 out of would definitely recommend!

Tina Huff

We scheduled an appointment online on the Friday after Thanksgiving and received a call back right away. The representative explained the cost for a last‑minute Friday visit, but we decided to book for Monday instead. She also provided suggestions in the meantime concerning the leak. On Monday, the team arrived during the timeframe discussed with my husband which was around 10am, inspected the house, and explained their plan before starting the work. They replaced all of our copper pipes and had everything completed by 5 p.m. Before leaving, they carefully inspected their work, checked all the water lines, and made sure everything was functioning. The communication was clear, the work was thorough, and the professionalism great. Overall, we’re very satisfied with the service and would recommend them to anyone needing plumbing work done.

Brian Eldridge

Great job from Steve. He is very professional. Came out on a Saturday to install our kitchen faucet that suddenly fell apart. Thanks For the quality service

Anna Pieper

Great company and service!!!!. We started having trouble with our hot water- we inherited this tankless water heater- and it took some time for us to diagnose the problem. However, once we got in touch with Benjamin Franklin plumbing, they were phenomenal. Great communication, super quick response time, And they come service on the weekends! Brock was professional, kind and super helpful! He diagnosed the problem and ran through several options, before helping us navigate and make a plan. Matt was also great, he was professional, communicative, friendly and efficient. Both gentlemen resolved what could have been a much bigger problem with ease and efficiency. 10/10 would recommend to anyone

Rose Guzman

Thank you, for coming on out and helping me with this issue. I have been having issues with my property management on handling this and it has created some problems with my COPD. U came out same day and started to get the job done one that same day. I truly am grateful and will recommend you to everyone I know with any plumbing issues One happy customer

Nathan P

Overall I think Matt and Daunte did a great job. They were friendly and got everything setup in quick order. My only complaint was about the price of the job. They informed of the price when they were here and were upfront about it but I do think the company over charges for the a fairly simple project. Which is not the employees fault.

Malinda Cayton

I cannot say enough positive things about Chris Austin resolving our plumbing issue of low water pressure in our townhouse. He arrived on time, quickly identified the problem part, explained what needed to be done, accomplished the task, and problem solved. It was like pressing the easy button, and I will definitely be calling again for any future plumbing issues. Thank you Chris and Benjamin Franklin Plumbing of Raleigh for fair pricing and excellent service!

A AL

Five stars for Benjamin Franklin Plumbing. Their team provided prompt, reliable service, and the heating repair was completed with exceptional professionalism. I am highly satisfied and would confidently recommend their services👍

Erin Petricca

Matthew Tacia was here today and did excellent work, as always. I’m so happy to have this company as our go to plumbing company. It is not always easy to find companies you can trust and do high quality work. Matthew did a thorough cleaning of our sump pump, and fixed some pipe work for us. I’m glad he was here, because he also found a leak I hadn’t noticed until he pointed it out. He also cleaned out a drain we needed taken care of. I can always count on everything being cleaned up after the work is done as well. We recommended this company to friends of ours from church, and they were also very happy with Josh, who did the work for them.

Plumbing FAQs

What routine maintenance should I be doing for my Decatur water heater?

To keep your water heater running smoothly in Decatur, it’s a good idea to flush the tank once a year to clear out sediment, especially if your area has hard water. Check the pressure relief valve, inspect for rust or leaks, and make sure the thermostat is set to a safe temperature (usually around 120°F). Regular maintenance helps extend the life of your unit and keeps your hot water flowing efficiently. For peace of mind, consider scheduling a professional inspection with a local plumber.

How do I know if I need a Decatur plumber for my home's low water pressure?

If your water pressure suddenly drops or only affects certain fixtures in your Decatur home, it could be a sign of a clogged pipe, leak, or a problem with your water supply. Try cleaning faucet aerators first, but if the issue persists, it’s best to call a licensed plumber in Decatur to diagnose and fix the problem before it gets worse.

Do you offer emergency plumbing service in Decatur?

We are available 24/7 to take your call for emergencies. Our appointment hours are listed above.

How often should I schedule drain cleaning for my Decatur property?

For most homes in Decatur, scheduling professional drain cleaning once a year helps prevent clogs, odors, and costly backups. If your property has older pipes, large trees nearby, or frequent slow drains, you may need service more often. Regular maintenance keeps your plumbing flowing smoothly and protects your home from unexpected issues.For most homes in Decatur, scheduling professional drain cleaning once a year helps prevent clogs, odors, and costly backups. If your property has older pipes, large trees nearby, or frequent slow drains, you may need service more often. Regular maintenance keeps your plumbing flowing smoothly and protects your home from unexpected issues.

Do you offer plumbing financing in Decatur?

We work built relationships with several lenders to ensure our customers are able to restore functionality in their homes. Ask your technician about your financing options.

Are there plumbing upgrades that can help conserve water in my Decatur home?

Yes! Upgrading to low-flow toilets, water-saving showerheads, and high-efficiency faucets can significantly reduce water use in your Decatur home. You can also install smart leak detectors and tankless water heaters for added efficiency. A local plumber can recommend the best options based on your home’s setup and water usage habits.

What are common plumbing issues in older Decatur homes?

Older homes in Decatur often face plumbing issues like corroded or outdated pipes, low water pressure, and frequent leaks. You might also encounter problems with old fixtures, sewer line deterioration, or poor drainage. A professional inspection can help identify hidden issues and recommend upgrades to keep your plumbing system safe and efficient.

What should I do to prepare my plumbing for winter in Decatur?

To get your plumbing ready for winter in Decatur, start by insulating exposed pipes, especially in unheated areas like basements and garages. Disconnect outdoor hoses, shut off exterior water lines, and check your water heater for optimal performance. It’s also smart to know where your main shut-off valve is in case of a frozen pipe emergency.

How can I tell if my sewer line is damaged in Decatur?

Signs of a damaged sewer line in your home include frequent drain clogs, foul odors, soggy spots in your yard, and gurgling sounds from your toilets or drains.