Braden is Excellent !!! Outstanding attention to codes and details. Fair price. It never takes the time we think it will for things like this. It takes 3x. Had a gasoline up sized coming out of my basement to a natural gas grill and 25,000 Btu direct vent heater. Needed more flow and these guys gave it that. Lifetime Customer Now, Bill

Alex was great. He called me to let me know he could arrive earlier than scheduled and that was good for me. He was very polite, knowledgeable, showed me the root cause and what was needed to fix the problem and then quickly completed the job. At all times I knew exactly what he was doing and am very happy I called Benjamin Franklin Plumbing. Thank You!

I am really impressed with the Ann Arbor franchise of this company! The manager, Field, called me back quickly after I fumbled through the online appointment booker. He listened patiently to what I thought I needed and got a tech out to me three days earlier than I had scheduled online. Adam, the tech, also listened patiently to my concerns, inspected the areas to be worked on, quickly figured out what I needed, and got the quote to me the same day. I am really looking forward to them getting started and I highly recommend them for any plumbing and sewer concerns you might have!

Adam did an incredible job! Efficient, fast, great trouble-shooter and the finished job looks beautiful! Very happy and highly recommended!

Knowledgeable, insightful & reasonable. Technician was very professional. I received a quote for some plumbing work that meets my timeline so they get the job. Braden did a great job. He showed up as promised, did an excellent job on the gas line & outside spigot and ensured everything was tested. I highly recommend their service