Named Forbes' Top Ranked Plumbing Company of 2024!
At Benjamin Franklin Plumbing® of Andover, we’ve earned a reputation for quality plumbing repairs, installation, and maintenance. We know that great service matters as much as great plumbing work. So, we provide unrivaled service, reliable work, and honest prices with each job we complete.
When you call (860) 764-3018, a member of our Norwich plumbing team is ready to answer your questions and schedule an appointment. We’re available 24/7!
We offer everything you need to keep your residential or commercial plumbing systems in excellent condition, so you can focus on relaxing in your home or doing business on your commercial property. We only use certified Norwich plumbers who we have reviewed to ensure their professionalism and skills meet our strict standards. They're ready to repair, install, and maintain any part of your system.
Our plumbing services in Norwich include the following:
We’re proud to be residents of the same areas we work in. Because we’re local, we provide the friendly service that our customers deserve when inviting us into their homes. However, we also carry the name of one of the nation’s largest plumbing brands. Our association with Benjamin Franklin means we always follow the industry-leading standards the company has become known for from coast to coast.
We provide the following and more to our Norwich customers:
Every Norwich plumbing company promises great work and friendly service. We take things one step further by offering some of the best guarantees in the industry. For example, you can trust our work thanks to our 100% satisfaction guarantee.
We want to make our plumbing service as easy, pain-free, and convenient as possible for our customers. This is why our franchise owners hire local plumbers in Norwich who support our national standards. These plumbers know the area like the back of their hand, which is a great help in enabling our team to be on time for every appointment. We know the desperate feeling of having an emergency plumbing issue, and we hate making customers wait for our help.
Punctuality is one of our core principles. That's why we promise you that if there's any delay, it's you we pay!® With guarantees like this and our award-winning, customer-focused service, it’s no wonder that our plumbers have earned the trust of Norwich and the surrounding areas for years!
We pride ourselves on transparency, so before we get to work, we'll cover our straightforward pricing guide to inform you about the available options. You can then decide which works best for your price range, with no hidden costs.
Our 24/7 home plumbers are available to address your emergency plumbing needs around the clock. Whether you have a water leak, a burst pipe, or a flooded toilet, we’re here to help. We will also take preventive measures to stop it from happening again.
No job is too big or complicated for us. Whatever your emergency, we'll fix the problem on the spot because we ensure our trucks are fully stocked with the tools and parts for the job.
Below are some common questions we get that will help you when you have issues:
A service line connects your home plumbing to the water main in the street. You own the line from the curb stop to your home, and the utility company owns the line from the water main to the curb stop.
Your shut-off valve should be near your home's water meter. Check your basement or the perimeter wall close to the street.
If you have a water leak or burst pipe, the first thing to do is switch off the main water using the shut-off valve. Then, call our 24/7 emergency plumbing line, and we'll be with you as quickly as possible to look at the problem. We can estimate your price through our pricing guide once we've assessed the situation.
If you have any questions about our services, call us at (860) 764-3018 or contact us online today!
Learn more about our Andover-based plumbing professionals.
Visit our local pageWhen you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
Jeff Luppens
Excellent in every respect!
deborah moore
My consultation with your plumber, Kevin, was very pleasant and he was very knowledgeable and explained everything about my pressure tank issues. I have been searching for a plumber who understands pressure tanks on a well system and fortunately, I'm relieved to be putting my confidence in your services. I'm also going to join the service plan for my future plumbing, electric and HVAC. I'm beyond pleased by the convenience of having all of these services provided by one provider and in addition, receiving a discount on all the work as well! Thank you so much! Looking forward to working with you !
Amy Gardner
I would highly recommend Benjamin Franklin plumbing of Northwest Arkansas. Ethan was our technician and was so pleasant and professional to work with. We had a gas leak and BF sent Ethan promptly to our house. He was extremely thorough in finding any and all problems. He showed me everything he was doing and explained it in detail. He was nice enough to give us a phone number if we had any further problems. In addition, he gave us advice about how to stay safe in the future. He relieved a lot of stress for our family. I would not hesitate to call again.
Joshua Kostick
Great service! Cael arrived the same day, found the problem with our toilet, and had a replacement installed within a few hours! Polite and courteous, he was a pleasure to work with!
Anthony Basirico
Matt was a pleasure to have as my water filter installer. He took his time on the install and explained step by step on the installation procedure. He is a top notch technician. The job came out great. I am very pleased with the installation.
Debbie Middleton
A well-intentioned neighbor removed a stuck water hose from my front yard faucet and broke the water pipe in the process. He repaired the break with a shark-bite fitting, which worked for a few hours but started leaking. Well-intentions notwithstanding, I recognized I needed a professional and called Benjamin Franklin. Micah Moore arrived at the appointment time, assessed the damage, and made the repair: he removed the fitting, welded the pipe and installed a new faucet. Micah is skilled, knowledgeable, and personable. He made time to answer my questions and made me feel confident the repair would hold. It was a great experience and as an ancillary bonus, I learned about PVC vs poly and metal pipes and water pressure! Highly recommend.
Zulejha Mustafa
I had a wonderful experience! Their customer service was friendly and professional and they quickly scheduled my appointment. The plumber was knowledgeable, respectful, and explained everything clearly. The work was done efficiently with no hidden fees, making it a truly excellent service. I highly recommend them and will definitely use them again!
Lori Johnson
Delta faucet hose was leaking and Seth creatively made it work while Delta sent us a new faucet. He was ready to put it in as soon as we got it. Great, friendly service
Alicia Berumen
I had an incredible experience with Benjamin Franklin Plumbing. From the moment I called, their customer service was friendly, professional, and prompt. They showed up exactly when they said they would (which is rare these days!), and the plumber was knowledgeable, respectful, and clearly skilled at what he does. He took the time to explain everything to me, made sure I understood the problem and the solution, and got the job done efficiently. Not only was the work done right the first time, but he also left the area cleaner than he found it — which I really appreciated! It’s hard to find a company that truly values its customers and stands by its work, but Benjamin Franklin Plumbing exceeded my expectations. I highly recommend them to anyone needing plumbing help — they’re reliable, honest, and simply the best!
Kelly Bonny
Shawn was great. Polite, kind, and very good at keeping me updated. He did a great job and left the area nice clean.