Nicholas Blackwell did an excellent job. He was thorough in explaining the situation of my problem to me, also in explaining all the company offers and explained the membership available to. He is knowledgeable of his profession and has a very courteous and respectful disposition. The company has a great asset.
He was prompt, polite and totally knowledgeable, pinpointing our issue immediately and thoroughly solved our problem. We did not have a leak, but rather excess condensation from our AC. I would highly recommend him. Thank your prompt attention!
Carlos was great. Took time to look at the problem and give his best guess as to the cause without opening the wall (starting the work). He explained his thought process and what he believed was going on. Price for repair was a little high but as long as the work is completed properly, I don’t mind paying a little more to have the job completed correctly. Another team needs to perform my repair I will update my review if anything changes. Ao far I am very pleased with Franklin Plumbing, especially the helpful explanations by Carlos.
I rate their plumber, Matthew , 5 star because he was very knowledgeable in how to solve my problem. He took time to explain what and why he was doing things. He was careful in what he did. He was also careful in cleaning things up after he finished. I would call again if I have any more plumbing problems
Nicholas Blackwell is top notch! He was both efficient, honest and clear in his communication. He successfully diagnosed the issue and provided me with next steps for resolution of my problem. I recommend him and your company highly!
