Named Forbes' Top Ranked Plumbing Company of 2024!
In the bustling city of Winston-Salem, Benjamin Franklin Plumbing® proudly stands as the beacon of exceptional plumbing services. Whether you’re in a historic West End home, a Queen Anne craftsman in Ardmore, or a classic Southern-style residence in Buena Vista, many of these older Winston-Salem homes still have galvanized pipes that reduce water pressure over time, along with several other persistent plumbing issues. Our skilled technicians have seen and resolved them all.
At Benjamin Franklin Plumbing®, we're more than just plumbers – we're problem solvers. Whether you're dealing with a stubborn clog, a leaky water heater, or a malfunctioning garbage disposal, we have the expertise and the tools to get the job done right the first time. With our dedication to quality craftsmanship and customer service, you can trust us to deliver reliable solutions that stand the test of time.
When you choose Benjamin Franklin Plumbing® in Winston-Salem, you're choosing expertise, reliability, and peace of mind. Our team is committed to exceeding your expectations and ensuring that your plumbing systems function flawlessly. With our comprehensive range of services and our unwavering dedication to customer satisfaction, you can rest easy knowing that your plumbing is in capable hands. Don't let plumbing issues disrupt your life – contact us today, and let us handle all your plumbing needs with efficiency and professionalism!
Your home’s plumbing network is a complex system vital to your daily life. We offer a full spectrum of services to maintain its health and efficiency. Below are some of the ways we can support your home.
Our Licensed Plumbers Are Prepared, Anytime
When you need plumbing repairs now, we’ll be there. Our plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
Nothing beats the feeling of a hot shower after a long day or the simple satisfaction of washing dishes with ease. Hot water is woven into the fabric of your daily comfort. When it's gone, you feel it instantly. Our water heater services are all about keeping that essential part of your home life running perfectly, so you never have to miss out on those moments of warmth and relaxation.
Business operations depend on reliable plumbing systems that handle heavy daily use without interruption. Our commercial plumbing team brings the same dedication to quality and promptness that residential customers love, scaled up for the unique demands of retail spaces, office buildings, restaurants, and industrial facilities. We work around your schedule to keep your business running while delivering lasting solutions that prevent costly downtime.
We provide prompt repairs, preventative maintenance, and new installations to keep your operations flowing. By entrusting your plumbing needs to us, you can focus on what you do best: running your business. We are dedicated to providing solutions that support your success and contribute to a safe and functional environment for your employees and customers.
Our specialists handle plumbing projects with discretion and care in busy settings such as multi-tenant facilities and food service operations. Every service follows state and local regulations so your business stays compliant and operational without the risk of interruptions or unexpected closures.
Choosing Benjamin Franklin Plumbing® means gaining more than a routine service visit. You receive a dedicated partner focused on the continuity of your operations, backed by dependable punctuality, straightforward pricing, and a team of seasoned professionals who know the unique plumbing demands of Winston-Salem’s commercial properties.
Don't let plumbing problems disrupt your life any longer than necessary. Our friendly team is standing by to discuss your specific needs and schedule service at your convenience. Call Benjamin Franklin Plumbing®—the Triad now for fast, reliable solutions that get your home back to normal. We're here to help, and we're excited to show you what genuine local service looks like.
Learn more about our The Triad-based plumbers.
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When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
Nora Schallenberger
I called One Air Heating for a second opinion on my furnace drama. I have battling it since the first of December with another company. First off the second opinion was free! I did not know that! How Wonderful for this old lady! Cody came out same day....what a great guy and very knowledgeable of my furnace unit. After explaining my troubles, and he listened to all of them, he looked at the thermostat and the the unit. Turned out I need a control board, which of course, is back ordered. So.....he did a temporary fix, and checked to see if they had any boards at all for the unit in case the fix doesn't hold. Found an old board, but have decided to wait if the temporary fails. He came out on the 21st and as of the 24th, its still working. He even gave me his number and said if any problems give him a call. He even texted on friday to check in. Great Service for sure, I'm glad I called their number for the second opinion. Thanks so much Cody!
Ross Judice
Our experience was awesome with Mr JD Workman, Mr Luke , Mr Trey. They did a great job on our home. Workmanship was excellent and they explained what they were doing. The cost was very reasonable we found. More than $2300 lest then the other quote. Found a good plumbing company to do future work we may need!!! They cleaned up after themselves and put all the paneling they removed back. They were very polite. Miss Heather was very polite and helped us out with the pex piping of our house. We rated them 5 stars because they were!!!! Thanks for fantastic job!!!!
Doris Burson
David was very knowledgeable and very helpful. He took extra time to understand my faucet problem and researched options to help me get the part I needed.
Akeya
I had a great experience with Benjamin Franklin Plumbing! From start to finish, they were extremely professional, knowledgeable, and helpful. They kept me updated every step of the way and even provided clear before-and-after pictures, which I really appreciated. They did an excellent job installing handwashing sinks and a sink for my warming kitchen, and everything was completed with care and attention to detail. I want to give a special shout-out to Tyler and Jenna — they were absolutely amazing, patient, and informative. I also met the manager once (I’m so sorry I forgot your name!), but you were great as well. The whole team truly went above and beyond. What stood out the most is that they took the time to look up the plumbing codes for my childcare center, explained everything clearly, and educated me on the correct equipment that should be used and what should stay to remain compliant. That level of care and knowledge gave me so much peace of mind. Highly recommend them if you’re looking for a trustworthy, communicative, and knowledgeable plumbing company. You guys are great — thank you again!
Kevin
Cole is an amazing tech. He came over for an after hours call and was quickly able to identify and trouble shoot the issue with my water filter. I will definitely reach out to him again for any plumbing issues in the future.
Joni Light
Vinnie and Myles came promptly to fix our hot water system - not knowing what the real issue even was! As soon as they looked they had the system working within a few minutes. Additionally we looked at the overall system, which had not been maintained properly, and we got a much needed education. We'll be getting them back soon for future maintenance and new system. More to come. We highly recommend Benjamin Franklin Plumbing. Customer service was prompt, courteous, educated, and pleasant.
Kirk Haney
We call ben franklin and got an immediate response. The plumbers were there in thirty minutes, figured out the problem, fixed the problem, and charged less than the estimate that I originally chose. Thanks to Seth for his expertise and his honesty.
Kristin West
Nery and Brandon installed our water heater and we're very kind to us, and we are happy with the results. They were on time and very nice to us.
B. Pitts
Great experience with Benjamin Franklin. Alex and Robert were friendly, professional and efficient in their work. They took time to do little thinks like cover their shoes, or take them off before entering. Even though I have hardwood floors, it was nice to see.
Robin “W” Braesicke
It was good until someone at the shop ordered the wrong water heater...little delay....they had problems wiring the hot water heater.... The work they did was top notch from what I can see. I was glad that they made sure that it was wired correctly, they took their time and did the job right the first time...will post any follow-up if necessary... The guys were polite, worked hard, got the job done...thanks guys I didn't want to stay in a motel a second night...Happy New Year...lol
Signs of a hidden leak include an unexpectedly high water bill, the sound of running water when all taps are off, damp spots on walls or floors, and a musty odor. Our leak detection services can pinpoint the source without causing unnecessary damage to your property.
Modern water heaters are much more energy-efficient, which can lower your utility bills. They also offer improved reliability, faster heating, and a longer lifespan, giving you consistent access to hot water.
Drains typically clog due to a buildup of hair, soap scum, grease, food particles, or foreign objects. Persistent clogs might indicate a larger issue deeper in your plumbing lines. Our professional drain cleaning can clear the obstruction completely.
Yes, we handle repairs on older plumbing systems and recommend repiping when pipes are beyond repair.
All our plumbing technicians hold proper licensing for North Carolina and carry full insurance coverage. We also maintain ongoing education to stay current with code changes and new technologies.
Regular maintenance is key. Also, avoid using harsh chemical drain cleaners, be mindful of what you flush or pour down drains, and consider a professional inspection periodically. Addressing small issues early can prevent them from becoming major problems.
A plumbing emergency is any situation that threatens to cause significant water damage or poses a health hazard. This includes burst pipes, sewer backups, major leaks, or a complete loss of water.
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