I called to have my water heater inspected at noon and James was at my front door at 2pm. He gave me a thorough explanation of the problems that needed to be fixed and multiple options to choose from to fit my budget. Lewis arrived early the next morning to remove my old water heater and install the new one. He also installed a Flow Tech in the laundry room and replaced a broken hose bib on the exterior of the house. All the work performed was done to code and very professional. I highly recommend Benjamin Franklin Plumbing of Temple for all your plumbing needs.

I had an excellent experience with Benjamin Franklin Plumbing in Texas. From the moment I called, their customer service was friendly, professional, and quick to schedule an appointment. The technician arrived on time, explained everything clearly, and completed the work efficiently and cleanly. What really stood out was their honesty and attention to detail—no upselling, just straightforward solutions and quality workmanship. It’s clear they take pride in their work and truly care about their customers. Reliable, knowledgeable, and professional from start to finish. I highly recommend Benjamin Franklin Plumbing to anyone in need of plumbing services in Texas!

We called Benjamin Franklin Plumbing for an emergency water leak in our home. James arrived promptly. He took his time to diagnose our issue. He gave us several options, including a forever fix. He allowed my husband and I time to make our decision. After we did, he was there for us from the start to the finish of our homes Repiping of the water lines. If we had any questions we could easily reach him. I highly recommend James and his team!

William was professional, knowledgeable, and efficient. He quickly diagnosed our drain issue, explained everything clearly, and made sure it was fully resolved before leaving. Honest about pricing and great to work with. Highly recommend!

Jacob was very personable and knowledgeable about what we need to have done. Update: He was on time on the arranged date and did a great job installing our toilet and three new faucets. Would very much recommend him and the company. P.S. They gave us a military discount which was very much appreciated.