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Fixed my sink and gave me some really helpful maintenance tips! Very quick response time, very easy to work with, very friendly and helpful.
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We had a failed main PRV (stuck open) putting ~100 PSI into our home plumbing. After describing the issue and sending pics, Danny made a timely and accurate diagnosis of what was happening and gave us a competitive quote for replacing the PRV (prior plumber had not installed one w. double union fittings), replacing existing failing shutoff valve, doing minor hose/valve maintenance for our water heater, and adding a needed expansion tank. The next business day Pablo came out and did a great job replacing the failing components, installing the expansion, adjusting the pressure, and flushing the heater. At each stage Pablo clearly explained everything he was doing and what to watch for regarding future overpressure. Both Danny and Pablo were extremely knowledgeable, professional, friendly and a pleasure to work with. Based on this experience I would highly recommend Ben Franklin Plumbing.
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Edgar was very good at his job and knowledgeable. He snaked my pipe and was done in 40 minutes. Thank you so much.
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On Saturday, we developed a plumbing problem and called Benjamin Franklin Plumbing. They agreed to arrive on Sunday. Edgar arrived at the agreed upon time after keeping us informed of his arrival plans. He quickly diagnosed the problem and gave us an estimate of the price. He worked quickly and cleanef up the work area when he was done. The job was done professionally and the plumbing works very nicely. Nice job, Edgat!
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Jose was very friendly and competent. His work was quick but methodical… be happy to have him come back for our plumbing needs.
