Aaron, representing Ben Franklin plumbing did a great job. He showed up on time, was very personable, and professional. We had to rearrange the shower and tub plumbing for a new shower install. Aaron did just what I asked him to do. Looks great and no leaks. Thank you.
We were able to schedule a same day appointment. I received a photo and phone number for Aaron. He’s a very good plumber.
His assistant was knowledgeable and helpful. They answered my many questions. Corrected my issues. Great experience!
Tom, the lead technician and Anthony, his apprentice were wonderful. I received a picture of what Tom looked like before he arrived, so I knew who to expect and then we were introduced to the two of them. Tom asked if I had any concerns, which there was only one small one and the looked into it immediately. They then proceeded to check all the sinks and toilets in the house, then went into the garage. They checked the water filters and then moved onto the hot water tank. All in all, both were very polite and very efficient! I would definitely recommend Tom and Anthony!!!
Aaron did an amazing job for us explaining the situation and all our options available to fix our toilets. He is very professional, efficient, personable and I could tell he enjoys doing the best job possible. He went above and beyond cleaning up the mess that had been created. I’ve already recommended him to my neighbors.
Kept me informed on when the tech would arrive. Tom was knowledgeable and replaced the toilet in a timely manner. The service was excellent and I would recommend Ben Franklin Plumbing.