-
I called Ben Franklin for help with my sump pump as I was not able to reach my regular plumber. My call was answered quickly and given an appointment. Dave was on time, easy to talk to and had patience to explain the process. DIagnosed my issue and was able to installed my new sump pump on the same visit . He gave me peace of mind and hoping I can avoid a flooded basement in the future
-
I believe that the person that helped me was Jack. Of course a small job turned out to be much bigger as it seemed the entire line from the kitchen sink to the main was clogged. Long story short and a total of 3 snake machines later we finally heard a loud whooshing sound as the blockage was cleared. Moral of the story, when you buy a house and the kitchen sink barely drains. Don't wait 3 years to do anything about it. Thanks again for the help, Jack. He explained what he was doing and re-piped under the sink. Looks much better and ir works now too.
-
The experience with Andrew from Ben Franklin Plumbing was awesome. It's been a very long time since I have an excellent service guy like Andrew. All I can say is he is one of a kind perfect in everything from courteous very nice, fun very professional, it doesn't come any better than this. Thank you Ben Franklin Plumbing for everything. We will definitely be using you guys for future repairs and we will also recommend all our family and friends to you. You guys are absolutely phenomenal with your service. My wife is just blown away by this experience.
-
Nick was great. He really took the time to understand our immediate situation with fixing a plumbing issue on the home we were selling 2 days before closing and provided us with the exact repair and detailed explanation needed for our documents. He was the best!
-
My 90+ year old mom needed a new toilet. My expectations were far exceeded with Ben Franklin Plumbing. The technician was kind and patient while explaining things to mom. They even called and advised me of the situation. I cannot thank you enough for a job well done and for your excellent customer service.
