Named Forbes' Top Ranked Plumbing Company of 2024!
Benjamin Franklin Plumbing® of Ocean City has solved countless plumbing problems throughout our communities, but there’s one reason customers trust us with their homes and businesses: because we also provide excellent customer experiences. What does it mean to provide a good customer experience when your job is being a professional problem-solver? Isn’t the ‘result’ the only thing that matters?
With our Berlin plumbing experts, you get the best of both worlds: a local and familiar team backed by a trusted national service. Because Benjamin Franklin Plumbing® of Ocean City is an independently owned and operated business, you’ll never be more than a phone call away from the owner—which is how we can get things done so quickly!
Every one of our customers is a neighbor, a friend, or someone we’ve seen around town. That’s really what sets us apart from both independent plumbers and national chain businesses. We’ve got the skills, resources, and prices of a national business, but with all the warm and neighborly service people have come to expect from us.
At Benjamin Franklin Plumbing, our Berlin plumbers take a different approach. Instead, we promise to respect your time by showing up for our appointment window. We take punctuality so seriously that we pay our customers $5 for every minute we’re late (up to $300). When we show up, we thoroughly inspect the plumbing problem to get a full view of the issue, then we offer an honest price based on our Straightforward Pricing Guide.
Once you approve the price, we get to work. With a fully stocked work van, our plumbers can repair 90% of problems on the spot. Our highly trained plumbers carry out repairs that exceed the highest industry standards for durability, safety, and reliability. Don’t take our word for it—we back up our repairs with a two-year 100% satisfaction guarantee.
Learn more about our Delmarva-based plumbers.
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When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
Bradley Hinton
The company is amazing from top to bottom. Professional, courteous and just a great company overall, I recommend them for all your plumbing needs!
Joel Braswell
Great plumbing company that helped with my water heater leak
Matthew Wallace
Great plumbing company that helped with my water heater leak.
Danny Navarro
These guys exceeded our expectations from start to finish. From the first call to the completion of the job, everything was handled professionally and smoothly. The team was easy to work with, communicated clearly, and made the whole process stress-free.
Kate Carpenter
Great company. Helped diagnose and fix problem quickly
Jene Worthem
If you’re looking for someone reliable, hardworking, and genuinely dedicated to their craft, I highly recommend Benjamin Franklin Plumbing. Watching them build this business through hard work, consistency, and determination has been inspiring. The owners truly care about their customers, they take pride in doing quality work, and go way above and beyond to get the job done right. Good people are hard to find, and if you need plumbing services, water heater repair, etc support business owners who put their hearts into everything they do. Highly recommend!
Glenn Page
I had a great experience with Benjamin Franklin Plumbing. The technician arrived exactly on time and was very professional. They explained the issue clearly, gave me an upfront price before starting, and left the work area spotless. It’s a relief to find a reliable trustworthy plumber—highly recommend
Juanita Munoz
My technician Richard M came out to do a service and was very professional. He completed his task within a timely manner. More affordable than most in our area. Would highly recommend this company.
Ryan Williams
Professional and prompt! They were incredibly professional from start to finish. They arrived right on time, diagnosed the issue quickly, and explained the repair process clearly. It’s hard to find reliable service like this these days. Highly recommend!"
Dannie Hughes
Great company, great customer service! Response time was amazing.Very positive experience for a stressful time. The owners are nice people and they were eager to help!
To keep your water heater running smoothly in Berlin, it’s a good idea to flush the tank once a year to clear out sediment, especially if your area has hard water. Check the pressure relief valve, inspect for rust or leaks, and make sure the thermostat is set to a safe temperature (usually around 120°F). Regular maintenance helps extend the life of your unit and keeps your hot water flowing efficiently. For peace of mind, consider scheduling a professional inspection with a local plumber.
If your water pressure suddenly drops or only affects certain fixtures in your Berlin home, it could be a sign of a clogged pipe, leak, or a problem with your water supply. Try cleaning faucet aerators first, but if the issue persists, it’s best to call a licensed plumber in Berlin to diagnose and fix the problem before it gets worse.
We are available 24/7 to take your call for emergencies. Our appointment hours are listed above.
For most homes in Berlin, scheduling professional drain cleaning once a year helps prevent clogs, odors, and costly backups. If your property has older pipes, large trees nearby, or frequent slow drains, you may need service more often. Regular maintenance keeps your plumbing flowing smoothly and protects your home from unexpected issues.
We work built relationships with several lenders to ensure our customers are able to restore functionality in their homes. Ask your technician about your financing options.
Yes! Upgrading to low-flow toilets, water-saving showerheads, and high-efficiency faucets can significantly reduce water use in your Berlin home. You can also install smart leak detectors and tankless water heaters for added efficiency. A local plumber can recommend the best options based on your home’s setup and water usage habits.
Older homes in Berlin often face plumbing issues like corroded or outdated pipes, low water pressure, and frequent leaks. You might also encounter problems with old fixtures, sewer line deterioration, or poor drainage. A professional inspection can help identify hidden issues and recommend upgrades to keep your plumbing system safe and efficient.
To get your plumbing ready for winter in Berlin, start by insulating exposed pipes, especially in unheated areas like basements and garages. Disconnect outdoor hoses, shut off exterior water lines, and check your water heater for optimal performance. It’s also smart to know where your main shut-off valve is in case of a frozen pipe emergency.
Signs of a damaged sewer line in your home include frequent drain clogs, foul odors, soggy spots in your yard, and gurgling sounds from your toilets or drains.
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