There was some work that needed to be done that our house didn't have the tools or expertise to complete at the time of 4/2/26 - 4/3/26 Daniel and a previous gentleman, (apologies for not recollecting your name sir). The service was a drain clean out at the location of the water heater and boiler. Both very courteous to my grandmother, as each step was taken we were brought into the explanation as if we were the technician, tools and clean up very organized. Job well done.

I had a rough start with them-my attic flooded a year after installation because the system wasn't up to spec. But they owned up to it, revamped their team, and sent folks out to fix everything in one day flat. Added overflow pans with water switches for all my units. Super thorough, no shortcuts. Now I can remodel my bathroom without sweating a repeat flood. If you had issues before, their changes are real-worth giving them another shot. Great company, solid warranties, and Joel especially? Total pro.

Ilija Kostadinov is a five star master plumber! He located two separate problem areas under the kitchen sink that had caused water leaking in the basement. I appreciate how he explained what was causing the water leaks to me and showing me the defective parts. On top of being an excellent plumber, he is also very personable and conscientious of cleaning up his work area. I highly recommend him!

Cristi was our plumber and he was prompt and professional. He diagnosed the issue with the gas line to our grill quickly. Then he quickly got the necessary parts and fixed the issue so we could use the grill again safely. We always get professional service from Benjiman Franklin Plumbing.

Jhonatan Trejo came for a tank flush and plumbing inspection. He was extremely professional and thorough and showed and explained everything he was doing and anything needing replaced or repaired. We do need some work done, and I will request that Jhonatan be the professional to complete it.