Connect With Benjamin Franklin Plumbing® of North Metro
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You Can Count on the
At Benjamin Franklin Plumbing® of North Metro, we care about your convenience. We know what plumbing issues are inconvenient you and your family, so we use our expertise to help you. We provide homeowners and businesses with fast and reliable plumbing services. We don’t consider our job done until you’re happy with our services, so we back up our work with a 100% customer satisfaction.
Our plumbers serve residents in Andover, White Bear Lake, Lino Lakes, Forest Lake, Hugo, Ham Lake, and other local cities. If there's any delay, it's you we pay!
Contact Benjamin Franklin Plumbing® of North Metro online or call us at (651) 400-8590!
Alex did a wonderful job. He was professional and respectful of us and our residence. We are really happy with the service and will keep Benjamin Franklin Plumbing in our call list.
Jared is one of their best employees. He’s very knowledgeable and always answers all your questions. He is very courteous and a true professional .
I had an excellent experience with Benjamin Franklin Plumbing from Waco! From the moment I called, their customer service was friendly, responsive, and professional. They scheduled me quickly and even provided a courtesy call when they were on their way. If I knew it would be so easy I wouldnt have waited this long to fix my clogged drain. The plumber who arrived was knowledgeable, respectful of my home, and explained everything clearly before starting the work. The job was done efficiently, and the quality was top-notch — no hidden fees or surprises. It's rare to find a company that combines skill, honesty, and great service these days. I’ll definitely be using them again and recommending them to friends and family!
I called Benjamin Franklin Plumbing for an unexpected issue with my sump pump. I am not in town at the moment and they made everything easy and simple to set up the appt. They answered all of my questions and their after hours/weekend pricing was more affordable than most. Jake V. came to our rescue and was clear and direct with his assessment, diagnosis and solution. He was even able to stay and do the work immediately. He really made a very stressful situation feel easy.
José was absolutely amazing. He fixed a faulty water line to my fridge and finished within 2 hours. He was kind and tested everything before leaving. Very much recommend his work and the service that was provided.
Nick B was very professional & polite. He explained everything very well and answered all my questions. I will definitely use & recommend him in the future! Thank you Nick & Benjamin Franklin Plumbing!
Brent came in and assessed the old water heater leak at bottom of unit not repairable, base area all corroded. Gave replacements options and we signed on the spot for him to install new water heater. He went over whole process and then went to work. Outstanding job. From start on inspection to completion only 2 1/2 hrs. Wore boot slips on boots, rolled out runners on carpet, hauled old heater out and cleaned up then reviewed features on new water heater. A very nice gentleman. Highly recommend Brent and Northern Ben Franklin. Thank you, Alan & Michelle
Matthew was very courteous. The job was quick! 5 minutes at best! I really appreciate his customer service. He even asked was there anything else we needed him to look at before he left. Now that's going above and beyond what average people do. Masterful job Matthew.
Thank you Noah C. for the great help. He fixed my plumbing problem within half an hour after multiple companies coming out. On time, 1 visit, answered all my questions, fixed my issue and gave recommendations. 10/10
My original shutoff valve (70+ yrs) for my outdoor faucet (under my kitchen sink) needed replacing, and Anthony was my technician. He was prompt, extremely courteous, and I was left with a job well done…. and also learned a few things! 👍👍 For any future needs, I will definitely ask for Anthony!
With the Benjamin Franklin Plumbing team, you get the best of both worlds—local licensed plumbers backed by a trusted national service. Because all of our locations are independently owned and operated, we live and work in the communities we serve.
As a result, our owners and their employees are more committed to providing excellent experiences and helping out our neighbors. We hire talent right from the community, boosting the local economy by keeping dollars in our own backyard. That's worth being proud of.
Mike M.
Master Plumber & General Manager
Residence/Hometown: North Branch
Years with Benjamin Franklin Plumbing: 22 years
Education/Certifications: Licensed Master Plumber, Well License, Farmer
With 22 years of experience at Benjamin Franklin Plumbing, Mike is known for his integrity, strong work ethic, and dedication to doing the job right. He holds a Master Plumber license and a Well License, and has proudly owned and operated a local business since 1989. Bringing the reliability and determination of a farmer to his trade, he consistently delivers quality service to every customer.
What I like most about my job:
"Every day is a new adventure of solving problems."
Outside of Work:
Mike is an avid golfer. Outdoors is in his blood—he has a deep love for nature and enjoys spending as much time outside as possible.
Fun Fact:
He’s just as handy in the garden as he is with a wrench!
Joe A.
Service Plumber
Residence/Hometown: Isanti
Years with Benjamin Franklin Plumbing: Over 15 years
Education/Certifications: Registered Plumber
With over 15 years of experience at Benjamin Franklin Plumbing, Joe has honed his skills and knowledge to become a trusted expert in the plumbing field. His wealth of experience ensures he approaches each project with efficiency and attention to detail, delivering reliable service to every customer.
What I like most about my job:
"I’ve always enjoyed working with my hands and building things. Plumbing lets me do that every day while helping people at the same time—it’s a win-win."
Outside of Work:
Joe enjoys spending time at his cabin and visiting with his son’s family, cherishing the opportunity to unwind and make lasting memories
Wesley
Service Plumber
Residence/Hometown: Isanti
Years with Benjamin Franklin Plumbing: Over 3 years
Education/Certifications: Registered Plumber
Wesley has been a valuable member of the Benjamin Franklin Plumbing team for over three years. As a plumber, he brings skill, focus, and a strong commitment to quality workmanship on every job. Whether it's a routine service call or a complex repair, Wesley is always ready to get the job done right.
What I like most about my job:
"I like being able to solve problems for people and bring peace of mind to their homes. Plumbing issues can be stressful, and it's rewarding to be the one who can fix it and make their day better."
Outside of Work:
Wesley is an avid outdoorsman who enjoys golfing, fishing, and hunting in his free time.
Brandon
Service Plumber
Residence/Hometown: North Branch
Years with Benjamin Franklin Plumbing: Over 3 years
Education/Certifications: Registered Plumber
Brandon has been part of the Benjamin Franklin Plumbing team for over three years. As a registered plumber, he approaches every job with precision, care, and a focus on delivering excellent service. Whether he's tackling a repair or working on an installation, Brandon is committed to getting the job done right the first time.
What I like most about my job:
"I like seeing the results of my work and knowing I made someone’s day easier by fixing a problem they couldn’t solve on their own."
Outside of Work:
When he's not out in the field, Brandon enjoys golfing, fishing, and playing poker. He loves a good challenge—on the job and at the card table!
Brian
Office Assistant
Residence/Hometown: North Branch
Years with Benjamin Franklin Plumbing: Over 8 years
Brian has been an essential part of the Benjamin Franklin Plumbing team for over 8 years, offering valuable experience and dedication to every project he works on. Known for his strong work ethic and positive attitude, Brian is proud to be part of a company that values its employees.
What I like most about my job:
"Good company to work for."
Outside of Work:
Brian enjoys spending time outdoors, traveling, and hanging out with friends. He values his downtime and enjoys making the most of it.
Fun Fact:
Brian is a proud grandfather and is excited to welcome another grandchild into the family soon!
Kim
Warehouse Manager
Residence/Hometown: North Branch (Born & Raised in St. Paul)
Years with Benjamin Franklin Plumbing: 6 years
Education/Certifications: Business College
Kim has been with Benjamin Franklin Plumbing for 6 years and currently serves as the Warehouse Manager. With a background in business and a keen eye for organization, she keeps everything running smoothly behind the scenes, ensuring the team has the right tools and supplies to succeed.
What I like most about my job:
"I enjoy the variety in my work and the great team I get to collaborate with every day."
Outside of Work:
Kim is active in her church and enjoys hobbies like crocheting, sewing, and spending time outdoors.
Fun Fact:
Kim is a proud owner of 18 pairs of “limited edition” Crocs (and counting!). She’s also the proud owner of the shop dog, Lucy, who brings joy to everyone at work.
Jenelle
Office Manager
Residence/Hometown: Rush City (Born in Bozeman, MT)
Years with Benjamin Franklin Plumbing: Over 3 years
Education/Certifications: Bachelor’s Degree
Jenelle has been with Benjamin Franklin Plumbing for over 3 years, bringing her organizational and marketing skills to the team. She plays a key role in supporting daily operations and ensuring that the company runs smoothly. With a passion for helping both customers and her team, Jenelle thrives in her role and is dedicated to making sure everything is in order.
What I like most about my job:
"I enjoy the opportunity to network with industry professionals, build relationships with clients, and create valuable connections that help our company grow."
Outside of Work:
Jenelle loves spending time at home with her boyfriend, son, and two kittens. Together, they enjoy bonfires, camping, exploring state and national parks, attending concerts, thrift shopping, and watching her son’s baseball games.
Fun Fact:
Jenelle is a houseplant enthusiast, with 18 plants at the office and a “jungle” of over 50 pots at home!
