Ben Franklin is my friend. Bf, best friend. Tobias came on time and evaluated everything. He installed a new Rheem 50 gallon water heater all by himself. He did a great job. We have Choice Home warranty. More like bad choice home warranty. He tried to work with them thru their reimbursement program BUT nobody there answers the phones and if they do they lie to you. So be careful with warranty's but you can definately count on Benjamin Franklin Plumbing.
Johnathan was amazing.beyond knowledgeable about plumbing. Was able to answer every question and give full detail about everything I needed done. Great customer service skills. And got the job done quick . Definitely using them again. Highly recommend them
Great service, knowledgeable, got here as quickly as possible. And even though it was 10pm on a Saturday they still showed up and worked until 1am to resolve the blockage. Then came back at 9am on Sunday to verify it was all good. Great company, nice people, great communication and kept us in the loop on ETA, just an overall great experience.
Tobias not only explained his inspection of our three air conditioners and the results, he was just a great guy. Professional, knowledgeable and experienced. My husband and I were very impressed and felt assured that we made the right choice!
I wish I had the vocabulary to express how amazing Jonathan Crespin is. Extremely helpful in explaining everything to this uneducated home owner!!! I feel like he's family now. Very professional, kind and such a great personality. Thanks again Jon!!
