FAQ

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Kingman Plumbing FAQ's

Some Helpful Tips & Tricks to Save You Money

Sometimes you don’t need a plumber, sometimes it’s a simple fix anyone can do. Hopefully our FAQ will help you decide if you need to make a service call or not.

Why is my water so hot?

If your water is too hot or too cold, you may need to adjust the settings. Each water heater has specific settings that determine the temperature of your water. Generally on older model water heaters, setting the thermostat to medium will provide you with the proper temperature. Newer models are usually pre-set at the factory setting of 120 degrees. If your water heater is electric, be sure to turn off the electricity before any adjustments. Contact one of our Benjamin Franklin Plumbing® of Kingman plumbing professionals today to discuss the perfect settings for your home.

Why does my plumbing sound like it is groaning?

Especially in an older home, plumbing pipes may creak and groan. There are a variety of potential causes, ranging from a defective refill vale in your toilet, a loose washer, waterlogged air chambers, or the loss of the “air cushion.” In order to rule out a simple fix, turn off the water supply at the main valve and then turn on all of the faucets. Once they are turned on, go back to the main valve, turn the water supply back on, and then go and close all of the faucets. If that does not remedy the problem, call one of our skilled technicians today.

Why is my water bill so high?

Unfortunately, many times the cause of a higher-than-usual water bill is a leak. And, your toilet is the typical culprit. To determine whether there is a leak in your toilet, check the pipe called the overflow in your toilet’s tank. If you notice water filling the overflow, simply adjust the fill valve to fill the tank about one inch below the top of the tube. Call one of our trained professionals today to help you save more money on your water bill.

How often and when should I replace my toilet?

Any time your toilet is cracked, leaking, or not functioning properly, it may be time to replace your toilet. Deteriorated rings, sealants, and mounting may cause the toilet to malfunction and increase your water bill. Newer toilets are limited to 1.6 gallons per flush, pursuant to law, which is significantly less than older models. Call a knowledgeable plumbing professional today to discuss your options when replacing your toilet.

Why does my garbage disposal smell?

Due to the copious amounts of food and drinks that are stuffed down a garbage disposal, it is inevitable that it will eventually smell. Fortunately, many times it can be remedied fairly easily. First, try slicing lemon, orange, or lime peels and put them down the disposal and turn it on. Then, run some ice cubes through the disposal. Finally, drop a small amount of liquid dish detergent in the disposal and let it run with cool water for about 30 seconds. If you continue to have issues with your garbage disposal, contact one of our plumbing professionals today.

What is the white scum on my fixtures?

The white scum around your shower heads and faucets is mineral deposits. In order to remove it, fill a plastic bag with vinegar and cover the shower head or faucet with the bag. You can use a rubber band or twist-tie to keep it in place overnight. Once you remove the bag, use a soft brush like a toothbrush to scrub away any remaining deposits. If you are interested in reducing the mineral deposits, call one of our trained plumbers to discuss water softening and conditioning for your home, through our H2O Harmony system.

What can I do if roots get inside my drain lines?

Unfortunately, tree and plant roots can severely damage your plumbing. Root masses can completely fill a pipe and stop water flow in and out of the house. Unfortunately, once they enter the pipes, the roots continue to grow and will eventually crack the pipe, causing substantial damage. Roots in a drain line is a problem that must be remedied by a knowledgeable plumber. The plumbers at Benjamin Franklin Plumbing® of Kingman are able to use inline drain cameras to diagnose and remedy your root problem.

How can I maintain my water heater?

There are a few things that you can do at home to maintain the health of your water heater. Every 12 months, you should complete a sediment flush of your water heater lines to keep the lines clear. It is also recommended that you test the pressure relief valve and function of the anode regularly. A skilled plumbing expert can also provide regular maintenance and inspection.

Why is my water heater rumbling?

Sediment in your water heater can cause a number of issues, including a rumbling sound. Because the sediment is blocking the water, the water heater may not be working efficiently. One quick fix may be to drain a few gallons of water out of the bottom of your water heater in an attempt to discard the sediment. However, be careful as the water may be exceptionally hot. If this does not work, contact a knowledgeable plumber today. Benjamin Franklin offers a membership service that includes yearly maintenance.

How do I unclog my sink drains?

The only constants in life are death, taxes, and clogged drains! Because clogged drains are so common, homeowners should be knowledgeable about the various ways to clear them. If you encounter a clogged drain, begin by using a plunger to clear it. If that does not work, us a liquid drain opener. Finally, try removing the trap and clearing out any debris. Remember to steer clear of any liquid drain opener as it can be toxic. If all else fails, you can attempt to use a drain auger to clear a clog that is beyond the trap. Benjamin Franklin plumbers are skilled at clearing stubborn clogs and can even use a special enzyme-based drain opener, BioBen®.

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Customer Reviews

4.7 (1061 reviews)

Eileen Ackland

The team of Jack, Nick, and Aaron did a fantastic job! They were very professional, extremely polite and considerate. They wanted to make sure my Mother’s Day would be enjoyable and included running water, which they did! They were able to finish the job in one Saturday. Victor was right about his team being great! Thank you guys for a great job and getting done quickly!

cristian carlson

Jeston was a very polite and informative gentleman. He arrived on time. he answered all my questions. He explained everything very well and taught me more about my home things I didn’t know about. Great job Don thank you 😊

Annette

I was in need of some major help at my home because of a failed water heater in my bedroom closet that had rotted out my flooring, and it was smelling up my bedroom and my bathroom but I didn't know what the cause was, all I know is water was running underneath my mobile and it wasn't stopping. Anyway, I called two or three other plumbing places in Fort Mohave in bullhead City and they didn't even answer their phone, I managed to get a hold of Benjamin Franklin plumbing and the people that answered the phone were very kind, they sent a man named Victor to my house and he was very nice and after evaluating what I showed him that was happening, he explained what was wrong and what needed to be done, I told him my situation with my employment and he was very understanding and he said will work with you but that floor needs to be handled before we put a new water heater in, and I mean you could see the ground through the failing floor, anyway, Victor talked to his boss while he was at my house and was explaining what was going on with my flooring and my water heater and they said that they would be glad to help me get that handle as soon as possible, Victor says I have a man that I'm going to send out and he's very good at what he does and he'll be doing this job for you, I said I would really appreciate it, so he sent a man named Jack, and that man worked for hours to rebuild my floor and install a new water heater and all the plumbing, and was very polite and very knowledgeable of what he was doing, you could see it in his craftsmanship, and as he was working , I came in to see the floor after he had fixed it, and before he put the new water heater in, I was amazed, he did such an excellent job, and I told him I was very pleased, he worked hard for hours, He did a fantastic job ,everything he did in that closet with the water heater the plumbing and the flooring, I highly recommend Benjamin Franklin plumbing they're the best, thank you both Victor and jack for all your help, and I want to thank your boss too for helping me with the financing he was a really nice man. . You have a great company there, I can see why you've been in business for so long. And if I ever need any more plumbing done at my home or my family needs somebody to work on their plumbing at their home , I'm going to recommend them, " thanks again you guys" you're the best! 🙂👍

James Clark

Victor, came out today and did an amazing job he was very polite, personal and honest. I would definitely recommend him and Benjamin Franklin plumbing any time. Thank you for sending Victor again..