Gerardo and crew were fantastic! They came and put down coverings on the rugs/floors, covered areas around where they worked, fixed our issue, and then cleaned everything up afterwards leaving our place as clean as it was when they arrived. They clearly communicated the situation and were timely and effective in their work. Will definitely use them again if needed.

Every aspect of dealing with this company was easy with excellent customer service all around. The staff is friendly and knowledgeable and the communication was well done. When Paul came to our home he was friendly and professional. He diagnosed the issue and did a fine job. He explained everything and fixed it to our satisfaction. I would use them again without reservation.

Fantastic experience with Holly Springs Benjamin Franklin Plumbing. After our old water heater sprung a leak, we chose them based on posted reviews. After sending in a request we received a super fast phone call and a new heater was installed the very next morning. Chris Jackson was outstanding in every way——called in advance, explained everything and answered all questions, and was extremely friendly and professional. We will absolutely use them for plumbing needs in the future, and you should too.

I was in panick mode when I discovered our water tank was leaking. Our prior residence water tank was under the house but as our family grew we established a new home in 2005 with the water heater being in a room in the basement so the urgency was intense. In the process of dumping water,I was on the phone speaking with Benjamin Plumbing. We wanted to choose the water heater of our choosing so my wife and I went to the two box stores that night and made purchase. We communicated the purchase with Benjamin and they had us scheduled instantly. Chris Jackson was our tech. He was punctual and very informative. I generally don't write many reviews but this company deserves the accolades. We have plans next year to transform our backyard into an outdoor living space with a kitchen and various water features. We have found the company to not only be the go to for our residential area but we will definetly hire for all of the plumbing needs for that project.

I had a fantastic experience with Benjamin Franklin Plumbing. From the moment I scheduled the appointment, their customer service was professional, courteous, and clear about timing and costs. What impressed me most was their punctuality…The technician arrived right on time, explained everything in simple terms, and completed the work efficiently. Thank you so much