I had a wonderful experience with the company's customer service and Jesse exceeded my expectations. He is very personable and loves what he does. I appreciated him taking the time to explain everything in detail. Despite the repair and cost being more than I enticipated, Jesse helped make the decision easier, explained all the benefits, and what was priority. He takes great pride in his work at it shows! While I spent more than I expected to, it was all worth it with the knowledge I received! The new toilet looks great!

These guys are great! Highly recommend! Upfront pricing, friendly, and efficient! They even brought up my trash cans. Can’t say enough positive things about

Second review here. Always an excellent experience. My technician Joe was great at inspecting and giving great feedback. I always feel comfortable with Ben Franklin Plumbing and know I’m getting straight answers. Look forward to using them again.