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Cody provided outstanding service! He is an experienced professional, and extremely knowledgeable. He quickly diagnosed the issue and explained the solution clearly, ensuring I understood every step. The work was completed efficiently, with attention to detail, and the area was left spotless afterward. Cody also went above and beyond by offering maintenance tips to prevent future problems. It’s rare to find someone so skilled and courteous. I highly recommend Cody for anyone in need of reliable and top-notch plumbing services. I’ll definitely be calling Ben Franklin and asking for Cody again for any future needs! Thank you Cody!
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Absolutely amazing experience with Ben Franklin Plumbing! Seth was our plumber and he did a phenomenal job. Not only was he professional and knowledgeable, but also incredibly friendly. He expertly handled the repair of our outdoor faucet and exceeded expectations. I would highly recommend both Seth and Ben Franklin Plumbing to anyone in need of quality service!
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Seth came to my rescue at 9p.m. Before he got there, water was going EVERYWHERE!! Seth was so helpful & had things under control in 30 seconds or less! I felt terrible getting him out at night, but he was very kind & professional, & let me know that it was his job, & he enjoyed helping people. I was extremely impressed by Seth's knowledge & capability. It was a 100% positive experience & I will use Benjamin Franklin for any plumbing needs in the future. A. Woodham
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I called Ben Franklin Plumbing due to a water leak in pipes/valve and water was everywhere! The receptionist was great and was able to get me on the schedule right away. My technician was Seth and he was fantastic. He was professional, knowledgeable, explained the situation and solution, quoted me (what I thought was a reasonable price under the circumstances) and fixed it quickly. I would definitely recommend Ben Franklin Plumbing and Seth for plumbing work in the future!
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I love Ben Franklin Plumbing! We go to them for everything we need related to plumbing services. It is true that they can be pricey with some services but the warranties they provide make up for that. After you become their customer, they are always willing to assist on the fly. Also they are so understanding regarding finances, they will do anything they can to help and those options never result in a reduction of quality service. Also they are very kind and I have never felt uncomfortable with them in my home like I have with other companies in town. As a female, this is such an important quality. They do excellent work and I am always confident in their knowledge. They do not upsell, give me the run around, or take advantage of my lack of expertise. I completely recommend!!
