Named Forbes' Top Ranked Plumbing Company of 2024!
In the bustling city of Winston-Salem, Benjamin Franklin Plumbing® proudly stands as the beacon of exceptional plumbing services. Whether you’re in a historic West End home, a Queen Anne craftsman in Ardmore, or a classic Southern-style residence in Buena Vista, many of these older Winston-Salem homes still have galvanized pipes that reduce water pressure over time, along with several other persistent plumbing issues. Our skilled technicians have seen and resolved them all.
At Benjamin Franklin Plumbing®, we're more than just plumbers – we're problem solvers. Whether you're dealing with a stubborn clog, a leaky water heater, or a malfunctioning garbage disposal, we have the expertise and the tools to get the job done right the first time. With our dedication to quality craftsmanship and customer service, you can trust us to deliver reliable solutions that stand the test of time.
When you choose Benjamin Franklin Plumbing® in Winston-Salem, you're choosing expertise, reliability, and peace of mind. Our team is committed to exceeding your expectations and ensuring that your plumbing systems function flawlessly. With our comprehensive range of services and our unwavering dedication to customer satisfaction, you can rest easy knowing that your plumbing is in capable hands. Don't let plumbing issues disrupt your life – contact us today, and let us handle all your plumbing needs with efficiency and professionalism!
Your home’s plumbing network is a complex system vital to your daily life. We offer a full spectrum of services to maintain its health and efficiency. Below are some of the ways we can support your home.
Our Licensed Plumbers Are Prepared, Anytime
When you need plumbing repairs now, we’ll be there. Our plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
Nothing beats the feeling of a hot shower after a long day or the simple satisfaction of washing dishes with ease. Hot water is woven into the fabric of your daily comfort. When it's gone, you feel it instantly. Our water heater services are all about keeping that essential part of your home life running perfectly, so you never have to miss out on those moments of warmth and relaxation.
Business operations depend on reliable plumbing systems that handle heavy daily use without interruption. Our commercial plumbing team brings the same dedication to quality and promptness that residential customers love, scaled up for the unique demands of retail spaces, office buildings, restaurants, and industrial facilities. We work around your schedule to keep your business running while delivering lasting solutions that prevent costly downtime.
We provide prompt repairs, preventative maintenance, and new installations to keep your operations flowing. By entrusting your plumbing needs to us, you can focus on what you do best: running your business. We are dedicated to providing solutions that support your success and contribute to a safe and functional environment for your employees and customers.
Our specialists handle plumbing projects with discretion and care in busy settings such as multi-tenant facilities and food service operations. Every service follows state and local regulations so your business stays compliant and operational without the risk of interruptions or unexpected closures.
Choosing Benjamin Franklin Plumbing® means gaining more than a routine service visit. You receive a dedicated partner focused on the continuity of your operations, backed by dependable punctuality, straightforward pricing, and a team of seasoned professionals who know the unique plumbing demands of Winston-Salem’s commercial properties.
Don't let plumbing problems disrupt your life any longer than necessary. Our friendly team is standing by to discuss your specific needs and schedule service at your convenience. Call Benjamin Franklin Plumbing®—the Triad now for fast, reliable solutions that get your home back to normal. We're here to help, and we're excited to show you what genuine local service looks like.
Learn more about our The Triad-based plumbers.
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When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
Lisa Lewandowski
Anthony was wonderful. Very knowledgeable and careful when working so as to not make a mess. He made sure we were happy with his work before leaving. We will definitely request him again if we have any further issues
John Wilkening
Fast and friendly service. Victor was easy to work with. He was professional and honest. He came on a Saturday which was appreciated. 10 out of would definitely recommend!
Tina Huff
We scheduled an appointment online on the Friday after Thanksgiving and received a call back right away. The representative explained the cost for a last‑minute Friday visit, but we decided to book for Monday instead. She also provided suggestions in the meantime concerning the leak. On Monday, the team arrived during the timeframe discussed with my husband which was around 10am, inspected the house, and explained their plan before starting the work. They replaced all of our copper pipes and had everything completed by 5 p.m. Before leaving, they carefully inspected their work, checked all the water lines, and made sure everything was functioning. The communication was clear, the work was thorough, and the professionalism great. Overall, we’re very satisfied with the service and would recommend them to anyone needing plumbing work done.
Brian Eldridge
Great job from Steve. He is very professional. Came out on a Saturday to install our kitchen faucet that suddenly fell apart. Thanks For the quality service
Anna Pieper
Great company and service!!!!. We started having trouble with our hot water- we inherited this tankless water heater- and it took some time for us to diagnose the problem. However, once we got in touch with Benjamin Franklin plumbing, they were phenomenal. Great communication, super quick response time, And they come service on the weekends! Brock was professional, kind and super helpful! He diagnosed the problem and ran through several options, before helping us navigate and make a plan. Matt was also great, he was professional, communicative, friendly and efficient. Both gentlemen resolved what could have been a much bigger problem with ease and efficiency. 10/10 would recommend to anyone
Rose Guzman
Thank you, for coming on out and helping me with this issue. I have been having issues with my property management on handling this and it has created some problems with my COPD. U came out same day and started to get the job done one that same day. I truly am grateful and will recommend you to everyone I know with any plumbing issues One happy customer
Mia Kenny
Ben Franklin were professional, efficient and fantastic! DJ called to explain everything before starting the work. They made signing the work agreement easy and it was a breeze doing business with them. DJ for the work win!!! A+
Nathan P
Overall I think Matt and Daunte did a great job. They were friendly and got everything setup in quick order. My only complaint was about the price of the job. They informed of the price when they were here and were upfront about it but I do think the company over charges for the a fairly simple project. Which is not the employees fault.
Malinda Cayton
I cannot say enough positive things about Chris Austin resolving our plumbing issue of low water pressure in our townhouse. He arrived on time, quickly identified the problem part, explained what needed to be done, accomplished the task, and problem solved. It was like pressing the easy button, and I will definitely be calling again for any future plumbing issues. Thank you Chris and Benjamin Franklin Plumbing of Raleigh for fair pricing and excellent service!
A AL
Five stars for Benjamin Franklin Plumbing. Their team provided prompt, reliable service, and the heating repair was completed with exceptional professionalism. I am highly satisfied and would confidently recommend their services👍
Signs of a hidden leak include an unexpectedly high water bill, the sound of running water when all taps are off, damp spots on walls or floors, and a musty odor. Our leak detection services can pinpoint the source without causing unnecessary damage to your property.
Modern water heaters are much more energy-efficient, which can lower your utility bills. They also offer improved reliability, faster heating, and a longer lifespan, giving you consistent access to hot water.
Drains typically clog due to a buildup of hair, soap scum, grease, food particles, or foreign objects. Persistent clogs might indicate a larger issue deeper in your plumbing lines. Our professional drain cleaning can clear the obstruction completely.
Yes, we handle repairs on older plumbing systems and recommend repiping when pipes are beyond repair.
All our plumbing technicians hold proper licensing for North Carolina and carry full insurance coverage. We also maintain ongoing education to stay current with code changes and new technologies.
Regular maintenance is key. Also, avoid using harsh chemical drain cleaners, be mindful of what you flush or pour down drains, and consider a professional inspection periodically. Addressing small issues early can prevent them from becoming major problems.
A plumbing emergency is any situation that threatens to cause significant water damage or poses a health hazard. This includes burst pipes, sewer backups, major leaks, or a complete loss of water.
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