Named Forbes' Top Ranked Plumbing Company of 2024!
Benjamin Franklin Plumbing is a renowned provider of plumbing services across the nation, known for its unwavering commitment to industry-leading standards and personalized customer care. Our professional plumbers take pride in delivering top-quality plumbing solutions while maintaining a strong focus on providing the excellent customer service you deserve.
Plumbing Repairs
If you require plumbing maintenance in West Hartford, CT, Benjamin Franklin Plumbing of Andover is ready to assist you. Our plumbers are well-equipped to identify issues in your home or business and prevent them from escalating into major plumbing emergencies.
Reach out to our West Hartford plumbers today to schedule an appointment at (860) 421-9940. We offer 24/7 emergency plumbing services.

Benjamin Franklin Plumbing has earned the trust of customers for all their plumbing needs. While upholding the high standards that have made us a household name, we remain a locally owned and operated business, focusing on the unique requirements of West Hartford and its surrounding areas. This allows us to offer our customers the personalized, local plumbing service they deserve.
Here's what we provide to our valued customers:
We've made it easy for you to trust our team by offering some of the most comprehensive plumbing service guarantees in the industry. For instance, we understand that our West Hartford customers lead busy lives, so when we schedule an appointment, we ensure punctuality. If we're late for any reason, we'll reimburse you $5 for every minute of your wait up to $300.
Furthermore, we stand behind all our work with a 100% satisfaction guarantee. If you're dissatisfied with any aspect of our service or work, we'll make it right at no extra cost to you. This demonstrates our commitment to solving plumbing issues in a lasting and satisfactory manner.
Contact our West Hartford plumbers today to learn more about the plumbing services we offer. We're ready to take your call right now at (860) 421-9940.
When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
Learn more about our Andover-based plumbers.
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When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
Heidi S.
Kyle was fantastic. My water heater started leaking and it was about 20 years old, so it was definitely time for a replacement. Kyle arrived right on time, explained everything clearly, and answered all of my questions without rushing. The whole process was smooth and professional, and I’m very happy with the new installation and the service overall. Highly recommend!
Ronald Chappell
I am very pleased with the repair of my sewer line by Aaron Preston and his team. The bid was far below the other competition and then with the money saved I had him replace both bathtubs faucets. And still was cheaper than Bud's bid. We are happy to have Benjamin Franklin as our new plumbers
Jeanne Lafoe
Both Ilija and Dylan were great! Ilija first came as we did not have hot water. He handled that problem efficiently and then checked all 4 bathrooms, kitchen and laundry room. Ilija identified quite a number of items that needed replacement and since our home is older it was very good to be made aware of those issues. Dylan then came a couple of days later and fixed all of the problems in one day! He worked all day and did an excellent job while treating our home with respect and went above and beyond to help us. Excellent company and Ilija and Dylan both super!!
Berry C
We had a water leak; Ben Franklin responded quickly and repaired the leak on February 2, 2026. The 1st technician noticed a few other areas of concern. This being are secondary home, we thought it a good idea to have these issues addressed. We scheduled the balance of the repairs to be completed on another date. The 2nd technician repaired the balance of the issues. Both Kevin and Marshall were on time and great to interact with! We did have a stumble on the billing side, but this matter was resolved with a call to Elliott. Thank you to all!
Dan Miller
Steve was great and had more than enough expertise to assess our issue and get it quickly resolved. Had the parts needed and was professional throughout. Ben Franklin is our plumber of choice because of one great experience after another.
Jordan Correa
Kyle was super helpful and knowledgeable. He not only installed our new garbage disposal with quality but he answered any questions we had and explained any process with us. I highly recommend him Benjamin Franklin plumbing.
Yahui Han
I called and got 2 estimates on fixing the mixing valve and accepted to bypass it as it’s not necessary for tankless water heater. Carlos came in, did a fantastic job to taking the mixing valve out and repipe. They guaranteed 1 year warranty.
L Thomas
All around professional, knowledgeable and efficient! Definitely will be calling for upcoming home upgrades. Big thanks to Marshall!
Chialing C.
Clair and her team were extremely helpful and professional. They are knowledgeable and great at explaining of the venting issue of my water heater. It is an excellent experience working with Benjamin Franklin Plumbing of Redmond. Highly recommend to anyone looking for reliable and professional service.
Hockey Coach
Israel was fantastic. Seemed a little pricey for a leak repair, but I don’t mind as the company was extremely responsive, courteous, professional and has always been reliable.
To keep your water heater running smoothly in West Hartford, it’s a good idea to flush the tank once a year to clear out sediment, especially if your area has hard water. Check the pressure relief valve, inspect for rust or leaks, and make sure the thermostat is set to a safe temperature (usually around 120°F). Regular maintenance helps extend the life of your unit and keeps your hot water flowing efficiently. For peace of mind, consider scheduling a professional inspection with a local plumber.
If your water pressure suddenly drops or only affects certain fixtures in your West Hartford home, it could be a sign of a clogged pipe, leak, or a problem with your water supply. Try cleaning faucet aerators first, but if the issue persists, it’s best to call a licensed plumber in Andover to diagnose and fix the problem before it gets worse.
We are available 24/7 to take your call for emergencies. Our appointment hours are listed above.
For most homes in West Hartford, scheduling professional drain cleaning once a year helps prevent clogs, odors, and costly backups. If your property has older pipes, large trees nearby, or frequent slow drains, you may need service more often. Regular maintenance keeps your plumbing flowing smoothly and protects your home from unexpected issues.
We have built relationships with several lenders to ensure our customers are able to restore functionality in their homes. Ask your technician about your financing options.
Yes! Upgrading to low-flow toilets, water-saving showerheads, and high-efficiency faucets can significantly reduce water use in your West Hartford home. You can also install smart leak detectors and tankless water heaters for added efficiency. A local plumber can recommend the best options based on your home’s setup and water usage habits.
Older homes in West Hartford often face plumbing issues like corroded or outdated pipes, low water pressure, and frequent leaks. You might also encounter problems with old fixtures, sewer line deterioration, or poor drainage. A professional inspection can help identify hidden issues and recommend upgrades to keep your plumbing system safe and efficient.
To get your plumbing ready for winter in West Hartford, start by insulating exposed pipes, especially in unheated areas like basements and garages. Disconnect outdoor hoses, shut off exterior water lines, and check your water heater for optimal performance. It’s also smart to know where your main shut-off valve is in case of a frozen pipe emergency.
Signs of a damaged sewer line in your CT home include frequent drain clogs, foul odors, soggy spots in your yard, and gurgling sounds from your toilets or drains.
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