Named Forbes' Top Ranked Plumbing Company of 2024!
Benjamin Franklin Plumbing is a renowned provider of plumbing services across the nation, known for its unwavering commitment to industry-leading standards and personalized customer care. Our professional plumbers take pride in delivering top-quality plumbing solutions while maintaining a strong focus on providing the excellent customer service you deserve.
Plumbing Repairs
If you require plumbing maintenance in West Hartford, CT, Benjamin Franklin Plumbing of Andover is ready to assist you. Our plumbers are well-equipped to identify issues in your home or business and prevent them from escalating into major plumbing emergencies.
Reach out to our West Hartford plumbers today to schedule an appointment at (860) 421-9940. We offer 24/7 emergency plumbing services.

Benjamin Franklin Plumbing has earned the trust of customers for all their plumbing needs. While upholding the high standards that have made us a household name, we remain a locally owned and operated business, focusing on the unique requirements of West Hartford and its surrounding areas. This allows us to offer our customers the personalized, local plumbing service they deserve.
Here's what we provide to our valued customers:
We've made it easy for you to trust our team by offering some of the most comprehensive plumbing service guarantees in the industry. For instance, we understand that our West Hartford customers lead busy lives, so when we schedule an appointment, we ensure punctuality. If we're late for any reason, we'll reimburse you $5 for every minute of your wait up to $300.
Furthermore, we stand behind all our work with a 100% satisfaction guarantee. If you're dissatisfied with any aspect of our service or work, we'll make it right at no extra cost to you. This demonstrates our commitment to solving plumbing issues in a lasting and satisfactory manner.
Contact our West Hartford plumbers today to learn more about the plumbing services we offer. We're ready to take your call right now at (860) 421-9940.
When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
Learn more about our Andover-based plumbers.
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When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
Alex Nebijinates
Great staff. Would highly recommend for all your plumbing needs.
Rachelle Schuster
Woke up in the middle of the night to a flooded kitchen and it pouring into my basement. First thing in the morning Shawn Miller showed up to save the day. Such a sweet man who knows what he is doing. I highly recommend this company and from a personal experience Shawn!
Hearold Nichols
Arnado came out from Ben Franklin plumbing. He spent the entire day repairing my septic system and I don’t think I’ve ever seen a plumber. Do as high-quality of work and meticulous to work clean up Work making sure everything was perfect before he left and I highly recommend him and the services he provides.
Jim Ritter
Jonte was extremely helpful. He did everything he could and more. I would recommend Benjamin Franklin Plumbing to anyone. The company was very responsive and helpful during the whole process. 10/10
Lynn Dillon
James was absolutely fantastic. On time and finished quickly. Very knowledgeable and explained everything we needed done and how he could complete it. We will be using James and Benjamin Franklin Plumbing for all our needs!
Val Mauer
Great service! Prompt, professional, and explained everything with good detail. Price was very reasonable. I highly recommend Ben Franklin. I called them after receiving a promo offer in Valupak. I would definitely recommend them! Matt and Daunte were great!
Joe Crisci
AJ was on time, friendly and knowledgeable about the problem. He explained everything to me and gave me three quotes. And he was patient and allowed me to choose which plan to go with. Thus company has been great for me and I highly recommend them. Most of all, I called them after 100 pm. The lady told me that she could have a plumber to me between 200 pm and 600 pm. He did arrive early and took less time than he told me it would take.
Sean E
Mickey did a great job! Very personable and explained everything in detail.
TaNiyah Allen
Very pleased with the work that was done at my home. We encountered many issues that needed to be fixed and we were greeted by some amazing people! Mr.Eric installed our new water heater and he answered every question and concern and put our minds at ease . Ryder and Jourdan are helping us with our plumbing issue and they’ve done the exact same aswell! I’m very comfortable saying that I will be handling all repairs for a lifetime with this company. Not just because of the work that was done but it’s because I know they have these 3 wonderful people working for them!! They’ve made our life so much easier in a tough home owning time. This is a trust worthy company and their workers are amazing!!!! If you ever have any issues at home or business I personally recommend these 3 people to come out and do the service for you ! Thanks Eric, Ryder, and Jourdan !!!
James Rowell
Ben Carr came to my house identified the problem with my fireplace tested my components and found the problem and solved it with four AA batteries. My fireplace now works and I’m very happy with my technicians service. I was so pleased that I joined the annual membership and Ben Carr is quite a friendly person. He has a bright future ahead of him.
To keep your water heater running smoothly in West Hartford, it’s a good idea to flush the tank once a year to clear out sediment, especially if your area has hard water. Check the pressure relief valve, inspect for rust or leaks, and make sure the thermostat is set to a safe temperature (usually around 120°F). Regular maintenance helps extend the life of your unit and keeps your hot water flowing efficiently. For peace of mind, consider scheduling a professional inspection with a local plumber.
If your water pressure suddenly drops or only affects certain fixtures in your West Hartford home, it could be a sign of a clogged pipe, leak, or a problem with your water supply. Try cleaning faucet aerators first, but if the issue persists, it’s best to call a licensed plumber in Andover to diagnose and fix the problem before it gets worse.
We are available 24/7 to take your call for emergencies. Our appointment hours are listed above.
For most homes in West Hartford, scheduling professional drain cleaning once a year helps prevent clogs, odors, and costly backups. If your property has older pipes, large trees nearby, or frequent slow drains, you may need service more often. Regular maintenance keeps your plumbing flowing smoothly and protects your home from unexpected issues.
We have built relationships with several lenders to ensure our customers are able to restore functionality in their homes. Ask your technician about your financing options.
Yes! Upgrading to low-flow toilets, water-saving showerheads, and high-efficiency faucets can significantly reduce water use in your West Hartford home. You can also install smart leak detectors and tankless water heaters for added efficiency. A local plumber can recommend the best options based on your home’s setup and water usage habits.
Older homes in West Hartford often face plumbing issues like corroded or outdated pipes, low water pressure, and frequent leaks. You might also encounter problems with old fixtures, sewer line deterioration, or poor drainage. A professional inspection can help identify hidden issues and recommend upgrades to keep your plumbing system safe and efficient.
To get your plumbing ready for winter in West Hartford, start by insulating exposed pipes, especially in unheated areas like basements and garages. Disconnect outdoor hoses, shut off exterior water lines, and check your water heater for optimal performance. It’s also smart to know where your main shut-off valve is in case of a frozen pipe emergency.
Signs of a damaged sewer line in your CT home include frequent drain clogs, foul odors, soggy spots in your yard, and gurgling sounds from your toilets or drains.
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