Benjamin Franklin Plumbing® of Hickory - Plumbing Services Built on Trust and Dependability

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4.82 (107128 reviews)

Voted Best Plumbers!

published by Forbes Magazine

Sawmills, NC, is a close-knit community known for its beautiful parks, historic charm, and a strong sense of togetherness. At Benjamin Franklin Plumbing® of Hickory, we understand the value of being a reliable part of this community. Whether exploring Baird Park or living in one of the town’s peaceful neighborhoods, you deserve plumbing services you can count on. Our team of highly skilled plumbers is proud to serve the Sawmills area with the same dedication and care that reflects the strong community spirit that defines this town. Our on-time guarantee and commitment to superior service ensure your home’s plumbing is always in top shape.

At Benjamin Franklin Plumbing® of Hickory, trust and dependability are the foundations of our business. Inviting a plumber into your home requires confidence, so we prioritize customer satisfaction above all else. Our highly trained technicians arrive on time, respect your home, and provide transparent, upfront pricing before work begins. We don’t just fix your plumbing problems—we build long-term relationships through consistent, reliable service. From our 24/7 emergency availability to our U-Win Guarantee, every interaction is designed to ensure your peace of mind. When you choose us, you’re not just getting a plumbing service but a partner you can count on for years.

What Sets Us Apart?

Sawmills homeowners and businesses trust us for a reason. We stand out because:

On-Time Guarantee: “If there’s any delay, it’s you we pay!™” We value your time, which is why punctuality is one of our promises.
Experienced & Certified Plumbers: Our team consists of licensed professionals trained in the latest plumbing technologies.
U-Win Guarantee™: Our service is backed by this industry-leading guarantee, ensuring top-quality workmanship and peace of mind.
Transparent Pricing: You’ll know the cost of your service before we start any work—there are no hidden fees or surprises.
Local & Reliable: As members of the Sawmills community, we are familiar with the specific plumbing challenges that homes in the area face, which allows us to provide more tailored solutions.

Your Trusted Plumber in Sawmills

Our mission at Benjamin Franklin Plumbing® of Hickory, NC, is to build lasting customer relationships through exceptional service and reliability. That’s why we are dedicated to providing trustworthy services you can depend on. Our team is committed to ensuring your complete satisfaction with every job we undertake. When you choose us, you’re not just getting a plumber; you’re gaining a trusted partner dedicated to your comfort and peace of mind.

Our Services

We offer a full range of plumbing services tailored to meet the needs of Sawmills homeowners. Whether you need routine maintenance, emergency repairs, or new installations, our expert plumbers are equipped to handle any job, big or small. Our plumbing services include:

Emergency Plumbing Services
Drain Cleaning
Water Heater Services
Leak Detection and Repair
Fixture Installation and Repair
Water Filtration Systems
And more!

Contact Us Today!

When you need reliable plumbing services in Sawmills, NC, look no further than Benjamin Franklin Plumbing® of Hickory. Our experienced team is ready to help with any plumbing issue, regardless of size or complexity. With our on-time guarantee, upfront pricing, and commitment to customer satisfaction, you can trust us to keep your home’s plumbing running smoothly. Call us today to schedule an appointment and experience the difference between working with the punctual plumbers!

Learn more about our Hickory-based plumbers.

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Emergency Response Plumbing Services

Our Licensed Plumbers Are Prepared, Anytime

When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.

Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.

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or call (800)259-7705

See why homeowners love to work with us

Customer Reviews

4.82 (107128 reviews)

Lisa Lewandowski

Anthony was wonderful. Very knowledgeable and careful when working so as to not make a mess. He made sure we were happy with his work before leaving. We will definitely request him again if we have any further issues

John Wilkening

Fast and friendly service. Victor was easy to work with. He was professional and honest. He came on a Saturday which was appreciated. 10 out of would definitely recommend!

Tina Huff

We scheduled an appointment online on the Friday after Thanksgiving and received a call back right away. The representative explained the cost for a last‑minute Friday visit, but we decided to book for Monday instead. She also provided suggestions in the meantime concerning the leak. On Monday, the team arrived during the timeframe discussed with my husband which was around 10am, inspected the house, and explained their plan before starting the work. They replaced all of our copper pipes and had everything completed by 5 p.m. Before leaving, they carefully inspected their work, checked all the water lines, and made sure everything was functioning. The communication was clear, the work was thorough, and the professionalism great. Overall, we’re very satisfied with the service and would recommend them to anyone needing plumbing work done.

Brian Eldridge

Great job from Steve. He is very professional. Came out on a Saturday to install our kitchen faucet that suddenly fell apart. Thanks For the quality service

Anna Pieper

Great company and service!!!!. We started having trouble with our hot water- we inherited this tankless water heater- and it took some time for us to diagnose the problem. However, once we got in touch with Benjamin Franklin plumbing, they were phenomenal. Great communication, super quick response time, And they come service on the weekends! Brock was professional, kind and super helpful! He diagnosed the problem and ran through several options, before helping us navigate and make a plan. Matt was also great, he was professional, communicative, friendly and efficient. Both gentlemen resolved what could have been a much bigger problem with ease and efficiency. 10/10 would recommend to anyone

Rose Guzman

Thank you, for coming on out and helping me with this issue. I have been having issues with my property management on handling this and it has created some problems with my COPD. U came out same day and started to get the job done one that same day. I truly am grateful and will recommend you to everyone I know with any plumbing issues One happy customer

Mia Kenny

Ben Franklin were professional, efficient and fantastic! DJ called to explain everything before starting the work. They made signing the work agreement easy and it was a breeze doing business with them. DJ for the work win!!! A+

Nathan P

Overall I think Matt and Daunte did a great job. They were friendly and got everything setup in quick order. My only complaint was about the price of the job. They informed of the price when they were here and were upfront about it but I do think the company over charges for the a fairly simple project. Which is not the employees fault.

Malinda Cayton

I cannot say enough positive things about Chris Austin resolving our plumbing issue of low water pressure in our townhouse. He arrived on time, quickly identified the problem part, explained what needed to be done, accomplished the task, and problem solved. It was like pressing the easy button, and I will definitely be calling again for any future plumbing issues. Thank you Chris and Benjamin Franklin Plumbing of Raleigh for fair pricing and excellent service!

A AL

Five stars for Benjamin Franklin Plumbing. Their team provided prompt, reliable service, and the heating repair was completed with exceptional professionalism. I am highly satisfied and would confidently recommend their services👍

Plumbing FAQs

What routine maintenance should I be doing for my Sawmills water heater?

To keep your water heater running smoothly in Sawmills, it’s a good idea to flush the tank once a year to clear out sediment, especially if your area has hard water. Check the pressure relief valve, inspect for rust or leaks, and make sure the thermostat is set to a safe temperature (usually around 120°F). Regular maintenance helps extend the life of your unit and keeps your hot water flowing efficiently. For peace of mind, consider scheduling a professional inspection with a local plumber.

How do I know if I need a Sawmills plumber for my home's low water pressure?

If your water pressure suddenly drops or only affects certain fixtures in your Sawmills home, it could be a sign of a clogged pipe, leak, or a problem with your water supply. Try cleaning faucet aerators first, but if the issue persists, it’s best to call a licensed plumber in Sawmills to diagnose and fix the problem before it gets worse.

Do you offer emergency plumbing service in Sawmills?

We are available 24/7 to take your call for emergencies. Our appointment hours are listed above.

How often should I schedule drain cleaning for my Sawmills property?

For most homes in Sawmills, scheduling professional drain cleaning once a year helps prevent clogs, odors, and costly backups. If your property has older pipes, large trees nearby, or frequent slow drains, you may need service more often. Regular maintenance keeps your plumbing flowing smoothly and protects your home from unexpected issues.For most homes in Sawmills, scheduling professional drain cleaning once a year helps prevent clogs, odors, and costly backups. If your property has older pipes, large trees nearby, or frequent slow drains, you may need service more often. Regular maintenance keeps your plumbing flowing smoothly and protects your home from unexpected issues.

Do you offer plumbing financing in Sawmills?

We work built relationships with several lenders to ensure our customers are able to restore functionality in their homes. Ask your technician about your financing options.

Are there plumbing upgrades that can help conserve water in my Sawmills home?

Yes! Upgrading to low-flow toilets, water-saving showerheads, and high-efficiency faucets can significantly reduce water use in your Sawmills home. You can also install smart leak detectors and tankless water heaters for added efficiency. A local plumber can recommend the best options based on your home’s setup and water usage habits.

What are common plumbing issues in older Sawmills homes?

Older homes in Sawmills often face plumbing issues like corroded or outdated pipes, low water pressure, and frequent leaks. You might also encounter problems with old fixtures, sewer line deterioration, or poor drainage. A professional inspection can help identify hidden issues and recommend upgrades to keep your plumbing system safe and efficient.

What should I do to prepare my plumbing for winter in Sawmills?

To get your plumbing ready for winter in Sawmills, start by insulating exposed pipes, especially in unheated areas like basements and garages. Disconnect outdoor hoses, shut off exterior water lines, and check your water heater for optimal performance. It’s also smart to know where your main shut-off valve is in case of a frozen pipe emergency.

How can I tell if my sewer line is damaged in Sawmills?

Signs of a damaged sewer line in your home include frequent drain clogs, foul odors, soggy spots in your yard, and gurgling sounds from your toilets or drains.