Named Forbes' Top Ranked Plumbing Company of 2024!
What makes a great plumber? Someone who doesn’t just solve your plumbing issues, but makes solving all your plumbing issues easier? Someone who not only respects your home, but respects your time as well? Good plumbers are hard to find, but great plumbers are truly rare. If there’s one thing that sets our Salisbury plumbers apart, it’s that we are truly great plumbers.
Benjamin Franklin Plumbing® of Ocean City is the leading plumbing company in Salisbury for multiple reasons. Of course, we provide excellent plumbing solutions—repairs and installations that exceed the highest industry standards for safety, durability, and reliability. But we also provide more than that:
Our trained & certified plumbers provide excellent customer experiences. They arrive on time and do the job right the first time. Schedule an appointment today!
Here’s what we mean by customer experience. For one thing, there’s our motto: “If there’s any delay, it’s you we pay!”™ If we’re not on time, we’ll take $5 off your bill for every minute we’re late. There’s also our two-year, 100% customer satisfaction guarantee, which guarantees our materials, labor, and craftsmanship for two years after the service date. That means you can trust we’re using the best materials and the best solutions for the problems you’re facing.
But the heart of any customer experience isn’t just guarantees. The heart of customer experience is trust, and trust is why our customers turn to our Salisbury plumbers again and again. Our plumbers are not only licensed and trained, but receive ongoing industry training to keep our work up-to-date and compliant with local and national codes. We’re not only background-checked, but drug-tested for our customers’ peace of mind. We go the extra mile to ensure our customers are 100% confident in their choice.
Learn more about our Delmarva-based plumbers.
Book NowWhen you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
Rebecca Howarth
We had service from Benjamin Franklin and could not be more pleased. They are honest decent people which is hard to find in the plumbing industry. A++ For sure using them in the future. Thanks Guys!
Deanna Allred
What a great experience I had with Ben Franklin Plumbing- on time, professional and the best in customer service - Brad was outstanding in going the extra mile to help resolve the issue with my water heater. Thank you Brad!
Darya B
Keith did an excellent job! He was professional, on time, and really knew what he was doing. He quickly diagnosed the issue, explained everything clearly, and made the repair without any hassle. The quality of his work shows—everything is working perfectly now. On top of that, he was friendly and respectful, which made the whole experience stress-free. I would highly recommend Keith to anyone looking for a reliable plumber who goes above and beyond.
Melissa Pereyo
Scheduling my appointment was easy and I received helpful information on my provider’s arrival time. Kevin was very patient in explaining in detail the services they could provide and what my home could benefit from. He laid out the estimate and costs with no pressure but an honest evaluation of what was needed. Very pleased with my experience!
Vonda Brooks
This was our first time calling. Very professional and knowledgeable. Our Rep, Chris Fontenot, was an absolute pleasure to work with and very thorough. The entire team that came out and played a part in the repairs was very professional and every one was so pleasant. The work was impeccable! Great job Benjamin Franklin Plumbing, you have a new customer!
Tony K Peters
Brandon and Nate where punctual on-time thumbs up 👍. They where friendly and polite. We had an issue with installing a new toilet that was bigger and longer than the original area allowed so we had to modify the floor space near the toilet edge and move it back away from the area to allow for the toilet to fit properly in place. Thank you to the crew for a great job. We reside in a modular home with wood flooring.
melissa rogers
Jacob did amazing quality work on our waterline that burst. Very professional, friendly and knowledgeable. Would highly recommend his service
Brian Atwater
We have had the pleasure of having your employee Brad service our home several times now and has always been top notch!! Brad is the epitome of great customer service, he should be leveraged as an example for others! Awesome job Brad, thanks again you rock!!
Dagmar DUNN
Another great service call. Jim is unfailingly knowledgeable and professional. He answers all my questions. Is quick and efficient. Never any glitches.
Wayne Smeigh
Carlos was prompt and thorough. He was friendly and courteous. He made helpful suggestions and helped me resolve an issue that wasn’t technically part of his visit.