Named Forbes' Top Ranked Plumbing Company of 2024!
What makes a great plumber? Someone who doesn’t just solve your plumbing issues, but makes solving all your plumbing issues easier? Someone who not only respects your home, but respects your time as well? Good plumbers are hard to find, but great plumbers are truly rare. If there’s one thing that sets our Salisbury plumbers apart, it’s that we are truly great plumbers.
Benjamin Franklin Plumbing® of Ocean City is the leading plumbing company in Salisbury for multiple reasons. Of course, we provide excellent plumbing solutions—repairs and installations that exceed the highest industry standards for safety, durability, and reliability. But we also provide more than that:
Our trained & certified plumbers provide excellent customer experiences. They arrive on time and do the job right the first time. Schedule an appointment today!
Here’s what we mean by customer experience. For one thing, there’s our motto: “If there’s any delay, it’s you we pay!”™ If we’re not on time, we’ll take $5 off your bill for every minute we’re late. There’s also our two-year, 100% customer satisfaction guarantee, which guarantees our materials, labor, and craftsmanship for two years after the service date. That means you can trust we’re using the best materials and the best solutions for the problems you’re facing.
But the heart of any customer experience isn’t just guarantees. The heart of customer experience is trust, and trust is why our customers turn to our Salisbury plumbers again and again. Our plumbers are not only licensed and trained, but receive ongoing industry training to keep our work up-to-date and compliant with local and national codes. We’re not only background-checked, but drug-tested for our customers’ peace of mind. We go the extra mile to ensure our customers are 100% confident in their choice.
Learn more about our Delmarva-based plumbers.
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When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
Ronald Chappell
I am very pleased with the repair of my sewer line by Aaron Preston and his team. The bid was far below the other competition and then with the money saved I had him replace both bathtubs faucets. And still was cheaper than Bud's bid. We are happy to have Benjamin Franklin as our new plumbers
Synnamon Smith
They were wonderful! And patient. They walked me through everything that they were doing and gave me a great price. Thank you Benjamin Franklin Plumbing!
Hannah S
Benjamin Franklin Plumbing did an excellent job installing my garbage disposal. They were the first company to get back to me when I was requesting a quote. They gave me a quote over the phone, and their prices were straightforward and extremely reasonable. Jacob Morris did a great job. He was fast, cleaned up everything, and even provided some helpful information for future garbage disposal purchases. I highly recommend this company and only wish I had found them sooner.
Ian G
I had a pretty major plumbing issues throughout the whole house. It was due to really poor plumbing work done by the previous owners of the house and it just kept causing more and more issues until we had a catastrophic break and standing water in the crawl space. I was able to get Evan out the same day I called and he fearlessly got in the crawl space and investigated the issues. Turns out we needed our entire plumbing repiped due to leaks and properly set up to promote better drainage I had great service from the whole team that came out include Shawn and Mitchell. Mitchell went above and beyond to explain everything and make our lives easier while we were dealing with a repair that needed several days to repair. Ill be contacting this company forst for any future plumbing needs. I'll tell you that for free.
cristian carlson
Jeston was a very polite and informative gentleman. He arrived on time. he answered all my questions. He explained everything very well and taught me more about my home things I didn’t know about. Great job Don thank you 😊
Paola Moorer
Jackson D. Was awesome, we had a problem with our bathtub/sink pipes, he arrived very quickly (called at 4:45pm on a Saturday and he was at our home by 5:30) and he talked us through everything he was doing. He diagnosed and fixed the problem very fast. Would highly recommend!!! Great service and good price.
Elizabeth Vance
I had a great experience with Josh installing my new water heater. From start to finish, he was professional, knowledgeable, and easy to work with. He showed up on time, explained the process clearly, and made sure everything was installed safely and efficiently. Josh took the time to answer my questions and made sure the area was clean before he left. The installation went smoothly, and the new water heater is working perfectly. It’s clear he takes pride in his work and cares about doing the job right. If you’re looking for someone reliable and skilled for a water heater installation, I highly recommend Josh and his services. Great workmanship and excellent customer service!
texas crazy
Had a pipe leak in my front yard and lance Morton showed up and was very professional and an amazing guy. He found the leak quickly and got it fixed better than new. The whole company is amazing and awesome and so professional and awesome. Highly recommend and if you get lance you are getting an amazing guy.
Grumpa Does
Five Star is the only plumbing service I will call. I have called on them at least 5 times and every service is performed professionally and quickly and with a reasonable cost. I don't dread having to call them out. I trust this company completely.
Veronika Hyatt
Richard was a great plumber—professional, kind, and very knowledgeable. He patiently answered all my questions and quickly fixed the problem. I really appreciated his honesty and the care he took to make sure everything was working properly. Highly recommend Richard if you need a reliable plumber!
To keep your water heater running smoothly in Salisbury, it’s a good idea to flush the tank once a year to clear out sediment, especially if your area has hard water. Check the pressure relief valve, inspect for rust or leaks, and make sure the thermostat is set to a safe temperature (usually around 120°F). Regular maintenance helps extend the life of your unit and keeps your hot water flowing efficiently. For peace of mind, consider scheduling a professional inspection with a local plumber.
If your water pressure suddenly drops or only affects certain fixtures in your Salisbury home, it could be a sign of a clogged pipe, leak, or a problem with your water supply. Try cleaning faucet aerators first, but if the issue persists, it’s best to call a licensed plumber in Salisbury to diagnose and fix the problem before it gets worse.
We are available 24/7 to take your call for emergencies. Our appointment hours are listed above.
For most homes in Salisbury, scheduling professional drain cleaning once a year helps prevent clogs, odors, and costly backups. If your property has older pipes, large trees nearby, or frequent slow drains, you may need service more often. Regular maintenance keeps your plumbing flowing smoothly and protects your home from unexpected issues.For most homes in Salisbury, scheduling professional drain cleaning once a year helps prevent clogs, odors, and costly backups. If your property has older pipes, large trees nearby, or frequent slow drains, you may need service more often. Regular maintenance keeps your plumbing flowing smoothly and protects your home from unexpected issues.
We work built relationships with several lenders to ensure our customers are able to restore functionality in their homes. Ask your technician about your financing options.
Yes! Upgrading to low-flow toilets, water-saving showerheads, and high-efficiency faucets can significantly reduce water use in your Salisbury home. You can also install smart leak detectors and tankless water heaters for added efficiency. A local plumber can recommend the best options based on your home’s setup and water usage habits.
Older homes in Salisbury often face plumbing issues like corroded or outdated pipes, low water pressure, and frequent leaks. You might also encounter problems with old fixtures, sewer line deterioration, or poor drainage. A professional inspection can help identify hidden issues and recommend upgrades to keep your plumbing system safe and efficient.
To get your plumbing ready for winter in Salisbury, start by insulating exposed pipes, especially in unheated areas like basements and garages. Disconnect outdoor hoses, shut off exterior water lines, and check your water heater for optimal performance. It’s also smart to know where your main shut-off valve is in case of a frozen pipe emergency.
Signs of a damaged sewer line in your home include frequent drain clogs, foul odors, soggy spots in your yard, and gurgling sounds from your toilets or drains.
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