Your Local Plumbers Serving Old West Durham, NC

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4.82 (108409 reviews)

Voted Best Plumbers!

published by Forbes Magazine

Nestled in the heart of Durham, Old West Durham is known for its charming historical homes and close-knit community. Whether you're living in one of the picturesque homes along the historic streets or a modern residence, you can count on Benjamin Franklin Plumbing® to provide high-quality plumbing services to keep your home running smoothly. We take pride in serving this beloved neighborhood with expert plumbing solutions that cater to both the traditional and contemporary needs of Old West Durham residents.

Comprehensive Plumbing Services for Old West Durham Residents

At Benjamin Franklin Plumbing®, we offer a wide range of plumbing services, from routine drain cleaning to emergency plumber services. No matter the size of the job, we have the tools and expertise to address any plumbing challenge. Our team specializes in:

Drain Cleaning Services: Clogged drains can disrupt your home, and our professionals are equipped to provide fast and effective drain cleaning services to get things flowing again.
Water Heater Repair: Whether your water heater is malfunctioning or needs routine maintenance, our technicians ensure your home has consistent hot water all year round.
Emergency Plumbing Services: Plumbing issues don’t always happen during regular hours, which is why our emergency plumber team is always ready to help with unexpected plumbing problems.
Pipe Repair and Replacement – From minor leaks to major repiping projects, our skilled plumbers near you are prepared to manage pipe repairs and replacements with precision, protecting your home from costly water damage.

Kitchen and Bathroom Plumbing – Looking to upgrade or install new fixtures in your kitchen or bathroom? Our plumbers are skilled in fixture installation and all kitchen and bathroom plumbing needs, bringing you results that enhance both functionality and style.

Customer Satisfaction Above All

What truly sets us apart from other plumbing companies near you is our commitment to customer satisfaction. We believe in providing exceptional service from start to finish, ensuring that every customer feels valued and confident in our work. Whether we’re handling a small repair or a major plumbing emergency, we’re dedicated to meeting your needs and exceeding your expectations. At Benjamin Franklin Plumbing®, you can trust that we’ll go the extra mile to ensure your plumbing system is running smoothly and that you’re completely satisfied with our work.

Why Old West Durham Residents Choose Benjamin Franklin Plumbing®

At Benjamin Franklin Plumbing®, we stand out from the competition for several reasons. Here’s why homeowners in Old West Durham trust us with their plumbing needs:

Punctuality Guarantee: We value your time. Our plumbers are always on time for scheduled appointments—if we’re late, the service is free.
Reliable, Trusted Experts: Our licensed and experienced plumbers have the skills to solve any plumbing issue, big or small.
Transparent Pricing: You’ll never be surprised by hidden fees or unexpected costs. We provide upfront, honest pricing before we start any job.
Comprehensive Plumbing Solutions: From water heater repair to drain cleaning, we offer a complete range of services to meet your needs.
Emergency Plumbing Services: We understand that plumbing problems don’t always happen during business hours, which is why we offer emergency services to help you when you need it most.

Schedule Your Plumbing Service Today

If you’re looking for reliable plumbers, look no further than Benjamin Franklin Plumbing®. From drain cleaning to water heater repair, our team is ready to help you with all of your plumbing needs in Old West Durham, NC. Our expert plumbers are standing by, and we promise to deliver punctual and dependable service with a focus on your satisfaction. Call us today to schedule an appointment, and experience the Benjamin Franklin Plumbing® difference!

Learn more about our Chapel Hill and South Durham-based plumbers.

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Emergency Response Plumbing Services

Our Licensed Plumbers Are Prepared, Anytime

When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.

Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.

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or call (800)259-7705

See why homeowners love to work with us

Customer Reviews

4.82 (108409 reviews)

Anthony C

Michael was awesome, and very professional!

Andres Tostes

Great job from Leo. Thank you.

Lisa Wildenhaus

Never a convenient time when water pipe breakages happen! Monday evening on a holiday. I called Benjamin Franklin at 9:20 pm with an emergency call. Tom K. was the service tech assigned. He contacted me within 30 minutes of my call to let me know he was enroute. He showed up well presented, clean cut and in uniform. Very well mannered, professional, and knowledgeable. After I explained what happened and the action I had taken, he explained my options. He was thorough and made sure I understood everything. We decided on the least costly option knowing that after he opened a small hole in the drywall would determine whether I would have a larger problem or not. Fortunately for me it was not the worse case scenario and it was something Tom could fix. He was finished within a couple hours and I had water again. I cannot express enough, my gratitude for Tom K. and Benjamin Franklin. I will not hesitate to contact them for any future plumbing repairs and/or new installations.

dana kozak

They are very professional, courteous and knowledgeable. I highly recommend Benjamin Franklin plumbing.

Donnie Diclemente

The technician Nick was very good very polite and seemed to know what he was doing. He did a great job. I’m real please in my service. Thank you Benjamen Pplumbing And Nick, I live in High Point, North Carolina

Katie Quiroz

Called for an estimate and they had a tech out to my house within 20 minutes on a Friday afternoon. Michael looked at the hot water heater (why I called) and did a free home inspection while he was there. He was quick and explained everything and answered my questions. They scheduled me for Monday, and Michael came back out to replace my hot water heater and fix my bathtub handles and faucets that were leaking. Whoever had done my repairs before hadn’t used the correct parts, making the work a little more difficult than expected, but Michael got the correct parts needed and got the job done! The pricing was reasonable, much less than other places I had gotten quotes from (one wanted $1000 more!), and the estimate was free which is harder to find nowadays! Several other places wanted to charge $50-$75 just to come look at it. I’m glad I found Benjamin Franklin Plumbing. I will definitely use them again should I need anything else and I recommend you use them as well! Michael was phenomenal and took the time to answer my questions and explain everything in a way that made sense!

Chantell D’Avignon

Nick was fantastic!!!! My water filtration system blew. He diagnosed it and installed a brand new system cleanly and efficiently. Explained the whole process!!!! Really happy with the service.

Louigy Buduan

Great team of professionals, handle my situation within short notice. The job was executed within a reasonable time, and installed with attention to detail. Very satisfied with the outcome, so far my systems are operating at an optimal level.

Jackie

Lucas and Sam were very friendly and professional. They were on time and got right to it….explained what they needed to do and the price for service up front. They gave me updates throughout the service so there were no surprise expenses!! They also cleaned their work space up just the way it was when they arrived. Everything works great!! I will definitely call this company back for any future service needs!

Justin Mallers

Customer service was excellent , projects where done professionally and knowledgeable team and employees

Plumbing FAQs

What routine maintenance should I be doing for my Old West Durham water heater?

To keep your water heater running smoothly in Old West Durham, it’s a good idea to flush the tank once a year to clear out sediment, especially if your area has hard water. Check the pressure relief valve, inspect for rust or leaks, and make sure the thermostat is set to a safe temperature (usually around 120°F). Regular maintenance helps extend the life of your unit and keeps your hot water flowing efficiently. For peace of mind, consider scheduling a professional inspection with a local plumber.

How do I know if I need a Old West Durham plumber for my home's low water pressure?

If your water pressure suddenly drops or only affects certain fixtures in your Old West Durham home, it could be a sign of a clogged pipe, leak, or a problem with your water supply. Try cleaning faucet aerators first, but if the issue persists, it’s best to call a licensed plumber in Old West Durham to diagnose and fix the problem before it gets worse.

Do you offer emergency plumbing service in Old West Durham?

We are available 24/7 to take your call for emergencies. Our appointment hours are listed above.

How often should I schedule drain cleaning for my Old West Durham property?

For most homes in Old West Durham, scheduling professional drain cleaning once a year helps prevent clogs, odors, and costly backups. If your property has older pipes, large trees nearby, or frequent slow drains, you may need service more often. Regular maintenance keeps your plumbing flowing smoothly and protects your home from unexpected issues.For most homes in Old West Durham, scheduling professional drain cleaning once a year helps prevent clogs, odors, and costly backups. If your property has older pipes, large trees nearby, or frequent slow drains, you may need service more often. Regular maintenance keeps your plumbing flowing smoothly and protects your home from unexpected issues.

Do you offer plumbing financing in Old West Durham?

We work built relationships with several lenders to ensure our customers are able to restore functionality in their homes. Ask your technician about your financing options.

Are there plumbing upgrades that can help conserve water in my Old West Durham home?

Yes! Upgrading to low-flow toilets, water-saving showerheads, and high-efficiency faucets can significantly reduce water use in your Old West Durham home. You can also install smart leak detectors and tankless water heaters for added efficiency. A local plumber can recommend the best options based on your home’s setup and water usage habits.

What are common plumbing issues in older Old West Durham homes?

Older homes in Old West Durham often face plumbing issues like corroded or outdated pipes, low water pressure, and frequent leaks. You might also encounter problems with old fixtures, sewer line deterioration, or poor drainage. A professional inspection can help identify hidden issues and recommend upgrades to keep your plumbing system safe and efficient.

What should I do to prepare my plumbing for winter in Old West Durham?

To get your plumbing ready for winter in Old West Durham, start by insulating exposed pipes, especially in unheated areas like basements and garages. Disconnect outdoor hoses, shut off exterior water lines, and check your water heater for optimal performance. It’s also smart to know where your main shut-off valve is in case of a frozen pipe emergency.

How can I tell if my sewer line is damaged in Old West Durham?

Signs of a damaged sewer line in your home include frequent drain clogs, foul odors, soggy spots in your yard, and gurgling sounds from your toilets or drains.