Your Local Plumbers Serving Old West Durham, NC

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4.82 (103913 reviews)

Voted Best Plumbers!

published by Forbes Magazine

Nestled in the heart of Durham, Old West Durham is known for its charming historical homes and close-knit community. Whether you're living in one of the picturesque homes along the historic streets or a modern residence, you can count on Benjamin Franklin Plumbing® to provide high-quality plumbing services to keep your home running smoothly. We take pride in serving this beloved neighborhood with expert plumbing solutions that cater to both the traditional and contemporary needs of Old West Durham residents.

Comprehensive Plumbing Services for Old West Durham Residents

At Benjamin Franklin Plumbing®, we offer a wide range of plumbing services, from routine drain cleaning to emergency plumber services. No matter the size of the job, we have the tools and expertise to address any plumbing challenge. Our team specializes in:

Drain Cleaning Services: Clogged drains can disrupt your home, and our professionals are equipped to provide fast and effective drain cleaning services to get things flowing again.
Water Heater Repair: Whether your water heater is malfunctioning or needs routine maintenance, our technicians ensure your home has consistent hot water all year round.
Emergency Plumbing Services: Plumbing issues don’t always happen during regular hours, which is why our emergency plumber team is always ready to help with unexpected plumbing problems.
Pipe Repair and Replacement – From minor leaks to major repiping projects, our skilled plumbers near you are prepared to manage pipe repairs and replacements with precision, protecting your home from costly water damage.

Kitchen and Bathroom Plumbing – Looking to upgrade or install new fixtures in your kitchen or bathroom? Our plumbers are skilled in fixture installation and all kitchen and bathroom plumbing needs, bringing you results that enhance both functionality and style.

Customer Satisfaction Above All

What truly sets us apart from other plumbing companies near you is our commitment to customer satisfaction. We believe in providing exceptional service from start to finish, ensuring that every customer feels valued and confident in our work. Whether we’re handling a small repair or a major plumbing emergency, we’re dedicated to meeting your needs and exceeding your expectations. At Benjamin Franklin Plumbing®, you can trust that we’ll go the extra mile to ensure your plumbing system is running smoothly and that you’re completely satisfied with our work.

Why Old West Durham Residents Choose Benjamin Franklin Plumbing®

At Benjamin Franklin Plumbing®, we stand out from the competition for several reasons. Here’s why homeowners in Old West Durham trust us with their plumbing needs:

Punctuality Guarantee: We value your time. Our plumbers are always on time for scheduled appointments—if we’re late, the service is free.
Reliable, Trusted Experts: Our licensed and experienced plumbers have the skills to solve any plumbing issue, big or small.
Transparent Pricing: You’ll never be surprised by hidden fees or unexpected costs. We provide upfront, honest pricing before we start any job.
Comprehensive Plumbing Solutions: From water heater repair to drain cleaning, we offer a complete range of services to meet your needs.
Emergency Plumbing Services: We understand that plumbing problems don’t always happen during business hours, which is why we offer emergency services to help you when you need it most.

Schedule Your Plumbing Service Today

If you’re looking for reliable plumbers, look no further than Benjamin Franklin Plumbing®. From drain cleaning to water heater repair, our team is ready to help you with all of your plumbing needs in Old West Durham, NC. Our expert plumbers are standing by, and we promise to deliver punctual and dependable service with a focus on your satisfaction. Call us today to schedule an appointment, and experience the Benjamin Franklin Plumbing® difference!

Learn more about our Chapel Hill and South Durham-based plumbers.

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Emergency Response Plumbing Services

Our Licensed Plumbers Are Prepared, Anytime

When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.

Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.

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or call (800)259-7705

See why homeowners love to work with us

Customer Reviews

4.82 (103913 reviews)

Eileen Pacheco

This is my first experience with Benjamin Franklin Plumbing and it won’t be my last! I needed two faucets installed for two new vanities in my home. Jason’s 30 years of experience was very evident as he expertly installed the faucets. One bathroom installation was more complicated and he addressed the issues very skillfully.

Joe Lackey

A truly excellent experience! Tech Moreau was very professional, straightforward, patient and transparent with pricing. Moreau correctly diagnosed our problem. He offered more than one solution along with the cost for each solution. No high pressure, just straight up answers. I highly recommend Benjamin Franklin Plumbing!

Natalie Jackson

Benjamin Franklin is an outstanding company! From Liz and Luke, who schedule appointments with professionalism and ease, to the plumber John, who is extremely experienced and clearly knows his work inside and out — the service is always top-tier. I’ve used this company for both commercial needs and a plumbing issue at my home, and they’ve been reliable every time. I absolutely recommend this company.

Lisa Whalen

I called the company last night due to a leak under my kitchen sink. Connor was here at 8:15 the next morning. He reached out when he was 15 minutes away. He explained the work to be done and gave me the cost to repair along with a senior discount. He also answered some additional questions I had not related to the leak he came out to fix. Connor was extremely professional, polite and efficient. I'm glad a chose Benjamin Franklin and very pleased with the quality of work and the level of customer service. I will definitely request Connor again for future needs and will recommend him to friends.

Emmanuel G

Jim is a professional. Always a pleasure having him in my home. You can always tell who is good at what they do and then theres guys like JIM!!!

Denton Copen

Where to even start with my house going in the market the next day and bad luck with a bad hot water tank have a lot of company’s a call I gave them a call they said they could be out in the morning which was better than everyone else they called me back 15 minutes later to inform me the technician MIKE was willing to come out mind you it’s after 6pm at this time MIKE called me personally we came up with a plan and he brought everything he needed to put in a brand new hot water tank can’t thank MIKE and the lady who answered the call and felt my worry about this situation and made this happen in time for my home to go in the market. Thank you make sure you guys keep MIKE great guy very knowledgeable friendly over all great guy.

Richard P

Scott did an outstanding job replacing our water heater. First class service all the way, and a terrific product. I would highly recommend BF for you next plumbing job.

Janet Wilson

Our technician, Frank Jones, installed a water leak detection device. He arrived on time and was incredibly knowledgeable and professional. He thoroughly explained the procedure and answered all my questions. I was impressed with his communication throughout the process and his attention to detail. I highly recommend Benjamin Franklin Plumbing and will definitely call them in the future.

Alexander Shum

I had an exceptional experience working with Jason. He was able to diagnose and fix a major issue with my house’s main line within an hour. This was after I had requested the visit at 8PM the night prior. Couldn’t be happier with how fast and professional the service was.

cody sjoquist

Bryon was Great he was professional and very nice. I would highly recommend him to anyone. The only thing I don't like about this company is their office people. They just think that you can take off any day of the week and make it work for them not for you. with 4hr appointment timeframe is very hard for me. The technicians are great.

Plumbing FAQs

What routine maintenance should I be doing for my Chapel Hill and South Durham water heater?

To keep your water heater running smoothly in Chapel Hill and South Durham, it’s a good idea to flush the tank once a year to clear out sediment, especially if your area has hard water. Check the pressure relief valve, inspect for rust or leaks, and make sure the thermostat is set to a safe temperature (usually around 120°F). Regular maintenance helps extend the life of your unit and keeps your hot water flowing efficiently. For peace of mind, consider scheduling a professional inspection with a local plumber.

How do I know if I need a Chapel Hill and South Durham plumber for my home's low water pressure?

If your water pressure suddenly drops or only affects certain fixtures in your Chapel Hill and South Durham home, it could be a sign of a clogged pipe, leak, or a problem with your water supply. Try cleaning faucet aerators first, but if the issue persists, it’s best to call a licensed plumber in Chapel Hill and South Durham to diagnose and fix the problem before it gets worse.

Do you offer emergency plumbing service in Chapel Hill and South Durham?

We are available 24/7 to take your call for emergencies. Our appointment hours are listed above.

How often should I schedule drain cleaning for my Chapel Hill and South Durham property?

For most homes in Chapel Hill and South Durham, scheduling professional drain cleaning once a year helps prevent clogs, odors, and costly backups. If your property has older pipes, large trees nearby, or frequent slow drains, you may need service more often. Regular maintenance keeps your plumbing flowing smoothly and protects your home from unexpected issues.For most homes in Chapel Hill and South Durham, scheduling professional drain cleaning once a year helps prevent clogs, odors, and costly backups. If your property has older pipes, large trees nearby, or frequent slow drains, you may need service more often. Regular maintenance keeps your plumbing flowing smoothly and protects your home from unexpected issues.

Do you offer plumbing financing in Chapel Hill and South Durham?

We work built relationships with several lenders to ensure our customers are able to restore functionality in their homes. Ask your technician about your financing options.

Are there plumbing upgrades that can help conserve water in my locationName home?

Yes! Upgrading to low-flow toilets, water-saving showerheads, and high-efficiency faucets can significantly reduce water use in your locationName home. You can also install smart leak detectors and tankless water heaters for added efficiency. A local plumber can recommend the best options based on your home’s setup and water usage habits.

What are common plumbing issues in older locationName homes?

Older homes in locationName often face plumbing issues like corroded or outdated pipes, low water pressure, and frequent leaks. You might also encounter problems with old fixtures, sewer line deterioration, or poor drainage. A professional inspection can help identify hidden issues and recommend upgrades to keep your plumbing system safe and efficient.

What should I do to prepare my plumbing for winter in locationName?

To get your plumbing ready for winter in locationName, start by insulating exposed pipes, especially in unheated areas like basements and garages. Disconnect outdoor hoses, shut off exterior water lines, and check your water heater for optimal performance. It’s also smart to know where your main shut-off valve is in case of a frozen pipe emergency.

How can I tell if my sewer line is damaged in locationName?

Signs of a damaged sewer line in your GA home include frequent drain clogs, foul odors, soggy spots in your yard, and gurgling sounds from your toilets or drains.