Named Forbes' Top Ranked Plumbing Company of 2024!
When you need trustworthy plumbers in New London, CT, Benjamin Franklin Plumbing® of Andover is here to help. Our team of licensed and experienced professionals commits to providing top-quality plumbing solutions wherever you are in the area. Whether you have an emergency or need ongoing maintenance, our New London plumbing company delivers rapid, trustworthy and courteous service.
Some of the most common problems that call for professional plumbing services in New London, CT, include:
Ignoring these problems could lead to more damage, like mold growth or structural issues. Our New London, CT, plumbers will promptly diagnose and resolve any plumbing challenge to save you money and restore your comfort and safety.

Our New London plumbing company offers a full suite of services to satisfy every need. Call us for:
No job is too big or small for our skilled plumbing team!

Benjamin Franklin Plumbing® of Andover proudly offers a comprehensive range of plumbing services in New London. We’re locally owned and operated, yet we're backed by a national brand’s resources and reputation.
Other benefits of working with us include:
We believe you deserve more than promises. You deserve reliable results — and peace of mind, which is why our New London plumbers are background-checked, drug-screened, and highly qualified. We'll treat you and your space with respect.
Here are answers to a few questions we commonly receive.
Pipes can break for many reasons, including:
Tree roots can grow into your sewage pipe and block it. Using the facilities more frequently might also clog your drain pipe or central line. Even corroded sewage lines can back up your sewer.
Your faucet’s washer or O-ring might be worn, or its valve seat might have corroded. Whatever the issue, we can fix it quickly to save water and prevent a rising bill.
Don’t let plumbing problems disrupt your routine or comfort. Contact Benjamin Franklin Plumbing® of Andover for the most reliable plumbing services in New London, CT. You can call us at 860-421-9940 or schedule an appointment online.
When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
To keep your water heater running smoothly in New London, it’s a good idea to flush the tank once a year to clear out sediment, especially if your area has hard water. Check the pressure relief valve, inspect for rust or leaks, and make sure the thermostat is set to a safe temperature (usually around 120°F). Regular maintenance helps extend the life of your unit and keeps your hot water flowing efficiently. For peace of mind, consider scheduling a professional inspection with a local plumber.
If your water pressure suddenly drops or only affects certain fixtures in your New London home, it could be a sign of a clogged pipe, leak, or a problem with your water supply. Try cleaning faucet aerators first, but if the issue persists, it’s best to call a licensed plumber in Andover to diagnose and fix the problem before it gets worse.
We are available 24/7 to take your call for emergencies. Our appointment hours are listed above.
For most homes in New London, scheduling professional drain cleaning once a year helps prevent clogs, odors, and costly backups. If your property has older pipes, large trees nearby, or frequent slow drains, you may need service more often. Regular maintenance keeps your plumbing flowing smoothly and protects your home from unexpected issues.
We have built relationships with several lenders to ensure our customers are able to restore functionality in their homes. Ask your technician about your financing options.
Yes! Upgrading to low-flow toilets, water-saving showerheads, and high-efficiency faucets can significantly reduce water use in your locationName home. You can also install smart leak detectors and tankless water heaters for added efficiency. A local plumber can recommend the best options based on your home’s setup and water usage habits.
Older homes in New London often face plumbing issues like corroded or outdated pipes, low water pressure, and frequent leaks. You might also encounter problems with old fixtures, sewer line deterioration, or poor drainage. A professional inspection can help identify hidden issues and recommend upgrades to keep your plumbing system safe and efficient.
To get your plumbing ready for winter in New London, start by insulating exposed pipes, especially in unheated areas like basements and garages. Disconnect outdoor hoses, shut off exterior water lines, and check your water heater for optimal performance. It’s also smart to know where your main shut-off valve is in case of a frozen pipe emergency.
Signs of a damaged sewer line in your CT home include frequent drain clogs, foul odors, soggy spots in your yard, and gurgling sounds from your toilets or drains.
Learn more about our Andover-based plumbers.
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When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
evelyn bennett
Greetings all! I had the pleasure of meeting Jeff, from Benjamin and Franklin plumbing and heating, this service guy is very professional, knows his work, also answers questions and trouble shoots the situation, which in my case being the hot water heater, was leaking and hissing, gave me an estimate, told me his professional opinion on the matter, I was very confident to allow Jeff to proceed with the job. However unfortunately I had paid in full for a hot water heater, of which the service man from another company ghosted me leaving me in a position of not only anger, but seriously questioning what I should do with the spot I was in. After two days of ignoring my text and voicemail, I decided to move on, then on Saturday evening, the guy shows up with the hot water heater, planning on putting it in, I told him, not tonight, no way, that I found someone else, he seemed sorry for the negative experience I was experiencing. Said he lost his work phone. So, he said I'll be back Monday morning to install the water heater, I figured since it's paid for and it's here, I'll see if this comes to completion! If you need anyone for plumbing and heating, I highly recommend Benjamin Franklin, they are local, reasonable and accommodating. The girls at this business are super understanding, a pleasure to speak to, not like the answering service, that many companies have. Bethany and Monica, I've spoken to both ladies, just so very personable and wonderful for the business, they understand and waste no time hoping on getting a same day service for your needs. Thank you to all, I had a very nice experience. Wishing you and your families a Merry Christmas and a healthy wonderful year ahead. Thank you so much for restoring my faith and confidence in serving customers with your RELIABLE services! Thanks again so much!
Elaine Schroeder
Ben the plumber and Ben Franklin Plumbing are my Christmas heroes! I bought a bidet toilet seat to ease my recovery for an upcoming surgery. I had trouble installing it myself, mainly due to a bad hip that made accessing the waterlines difficult and extremely painful. I reached out to Ben Franklin for help at 7:00 at night, was immediately called back and scheduled for help the very next day. Ben the plumber showed up on time, got my bidet connected and my toilet working lickety-split! He was friendly, polite, great at his job and made me feel like a valuable customer. I'm so grateful that he was able to get my toilet fixed and he left my bathroom nice and clean when he was done. I haven't been in Pensacola for long, so I've been trying to find good companies with exceptional employees that can help with my maintenance needs. Ben at Ben Franklin Plumbing sold me on them for my future needs. Thank you!
brandon h
Mr D was awesome. He went above and beyond doing the diagnosis of all our problems. He made sure I understood what was being looked at, how much it would cost, and why he was doing what he was doing. You can tell he knows his stuff and he offered specialized work that led us to the solution to what was going on.
chethan gowda
Nate is very good at his work and a very good person. We are happy with the new toilet installation. The process was simple. We got the fix the next day. There was no charge for consultation / quote. I recommend this company for a good service.
Fritzler Bias
I live in South Daytona, and had a shower that would not turn off fully. Ryan came out and diagnosed the problem right away. He was able to rebuild it, and set me up with a whole home water filter. The difference in quality is profound!
Jan Taylor
Excellent service, figured out a way to get a technician to my home on the same day. Found the problem right away and snaked the main line until it was clear. Would definitely use this company again. Thanks.
john granskog
Ryan did some outstanding trouble shooting of my rqinsoft system. The conclusion was tgat the system has outlived its usefulness. He gave me several options that were viable but our decision was not to do anything at this tme, mostly because we’ll most likely be moving in the next year.
Gang Gang
Gus was amazing and was very understanding to the issue. Listened and gave reassurance. The price was also amazing!!!!! I will always use them for my plumbing repairs.
Jeff Zickgraf
John came out to diagnose a leak in our kitchen. He temporarily fixed the leak and scheduled a permanent fix along with some other work that was needed. John is professional, personable and his work looked great. Nice and clean. He picked up after himself and left the job site clean. I would love to have John work on any future plumbing needs I would have.
Marcee Greene
Eric Lovelady is incredibly professional and patient. He explained everything, presented options, and answered our questions. He used shoe covers when inside the house and handled everything with care. We absolutely recommend his services.
To keep your water heater running smoothly in New London, it’s a good idea to flush the tank once a year to clear out sediment, especially if your area has hard water. Check the pressure relief valve, inspect for rust or leaks, and make sure the thermostat is set to a safe temperature (usually around 120°F). Regular maintenance helps extend the life of your unit and keeps your hot water flowing efficiently. For peace of mind, consider scheduling a professional inspection with a local plumber.
If your water pressure suddenly drops or only affects certain fixtures in your New London home, it could be a sign of a clogged pipe, leak, or a problem with your water supply. Try cleaning faucet aerators first, but if the issue persists, it’s best to call a licensed plumber in New London to diagnose and fix the problem before it gets worse.
We are available 24/7 to take your call for emergencies. Our appointment hours are listed above.
For most homes in New London, scheduling professional drain cleaning once a year helps prevent clogs, odors, and costly backups. If your property has older pipes, large trees nearby, or frequent slow drains, you may need service more often. Regular maintenance keeps your plumbing flowing smoothly and protects your home from unexpected issues.For most homes in New London, scheduling professional drain cleaning once a year helps prevent clogs, odors, and costly backups. If your property has older pipes, large trees nearby, or frequent slow drains, you may need service more often. Regular maintenance keeps your plumbing flowing smoothly and protects your home from unexpected issues.
We work built relationships with several lenders to ensure our customers are able to restore functionality in their homes. Ask your technician about your financing options.
Yes! Upgrading to low-flow toilets, water-saving showerheads, and high-efficiency faucets can significantly reduce water use in your New London home. You can also install smart leak detectors and tankless water heaters for added efficiency. A local plumber can recommend the best options based on your home’s setup and water usage habits.
Older homes in New London often face plumbing issues like corroded or outdated pipes, low water pressure, and frequent leaks. You might also encounter problems with old fixtures, sewer line deterioration, or poor drainage. A professional inspection can help identify hidden issues and recommend upgrades to keep your plumbing system safe and efficient.
To get your plumbing ready for winter in New London, start by insulating exposed pipes, especially in unheated areas like basements and garages. Disconnect outdoor hoses, shut off exterior water lines, and check your water heater for optimal performance. It’s also smart to know where your main shut-off valve is in case of a frozen pipe emergency.
Signs of a damaged sewer line in your home include frequent drain clogs, foul odors, soggy spots in your yard, and gurgling sounds from your toilets or drains.
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