Named Forbes' Top Ranked Plumbing Company of 2024!
If you’re dealing with any type of plumbing problem, either minor or severe, it’s essential to reach out to a professional plumber company as soon as possible for service. At Benjamin Franklin Plumbing® of Florence, our team aims to make sure you come back time and time again for any and all of your plumbing needs.
When you hire us, you can expect:
For hundreds of homeowners throughout Hartsville and the surrounding areas, Benjamin Franklin Plumbing® of Florence has become their go-to choice to handle their home’s plumbing systems. We can help your system recover from various problems and deliver the routine service needed to keep your system reliable and working at peak efficiency.
Whether you’re looking to track down the cause of those nasty smells, larger-than-life water bills, or slow-moving drains, we’re prepared to handle just about any maintenance, repair, or installation plumbing service you could need.
Our plumbers have experiencing completing all types of plumbing services:
This is just the beginning of what our team can complete in your home. Whether you’re looking for one of the above services or something not listed, reach out to our team – odds are we’ve seen it before. We have decades of combined experience troubleshooting plumbing systems to solve all types of common plumbing problems – big and small!
Not all plumbing issues are created equal. While a leaking faucet or slow-moving drain can be fixed by scheduling an appointment with one of our Hartsville plumbers, there are a handful of scenarios that require immediate help. When these occur, call our team – we’re available 24/7, 365 days a year.
We help homeowners every day and night recover from a variety of plumbing emergencies:
Our emergency plumbing services in Hartsville are backed by the same industry-leading warranties you receive during a scheduled appointment, as well as a prompt response time. Our local team is dedicated to restoring your home’s comfort and plumbing system’s reliability as soon as possible. We arrive with fully stocked trucks, ready to deliver most repairs within the same day!
Learn more about our Florence-based plumbers.
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When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
Nora Schallenberger
I called One Air Heating for a second opinion on my furnace drama. I have battling it since the first of December with another company. First off the second opinion was free! I did not know that! How Wonderful for this old lady! Cody came out same day....what a great guy and very knowledgeable of my furnace unit. After explaining my troubles, and he listened to all of them, he looked at the thermostat and the the unit. Turned out I need a control board, which of course, is back ordered. So.....he did a temporary fix, and checked to see if they had any boards at all for the unit in case the fix doesn't hold. Found an old board, but have decided to wait if the temporary fails. He came out on the 21st and as of the 24th, its still working. He even gave me his number and said if any problems give him a call. He even texted on friday to check in. Great Service for sure, I'm glad I called their number for the second opinion. Thanks so much Cody!
Ross Judice
Our experience was awesome with Mr JD Workman, Mr Luke , Mr Trey. They did a great job on our home. Workmanship was excellent and they explained what they were doing. The cost was very reasonable we found. More than $2300 lest then the other quote. Found a good plumbing company to do future work we may need!!! They cleaned up after themselves and put all the paneling they removed back. They were very polite. Miss Heather was very polite and helped us out with the pex piping of our house. We rated them 5 stars because they were!!!! Thanks for fantastic job!!!!
Doris Burson
David was very knowledgeable and very helpful. He took extra time to understand my faucet problem and researched options to help me get the part I needed.
Akeya
I had a great experience with Benjamin Franklin Plumbing! From start to finish, they were extremely professional, knowledgeable, and helpful. They kept me updated every step of the way and even provided clear before-and-after pictures, which I really appreciated. They did an excellent job installing handwashing sinks and a sink for my warming kitchen, and everything was completed with care and attention to detail. I want to give a special shout-out to Tyler and Jenna — they were absolutely amazing, patient, and informative. I also met the manager once (I’m so sorry I forgot your name!), but you were great as well. The whole team truly went above and beyond. What stood out the most is that they took the time to look up the plumbing codes for my childcare center, explained everything clearly, and educated me on the correct equipment that should be used and what should stay to remain compliant. That level of care and knowledge gave me so much peace of mind. Highly recommend them if you’re looking for a trustworthy, communicative, and knowledgeable plumbing company. You guys are great — thank you again!
Kevin
Cole is an amazing tech. He came over for an after hours call and was quickly able to identify and trouble shoot the issue with my water filter. I will definitely reach out to him again for any plumbing issues in the future.
Joni Light
Vinnie and Myles came promptly to fix our hot water system - not knowing what the real issue even was! As soon as they looked they had the system working within a few minutes. Additionally we looked at the overall system, which had not been maintained properly, and we got a much needed education. We'll be getting them back soon for future maintenance and new system. More to come. We highly recommend Benjamin Franklin Plumbing. Customer service was prompt, courteous, educated, and pleasant.
Kirk Haney
We call ben franklin and got an immediate response. The plumbers were there in thirty minutes, figured out the problem, fixed the problem, and charged less than the estimate that I originally chose. Thanks to Seth for his expertise and his honesty.
Kristin West
Nery and Brandon installed our water heater and we're very kind to us, and we are happy with the results. They were on time and very nice to us.
B. Pitts
Great experience with Benjamin Franklin. Alex and Robert were friendly, professional and efficient in their work. They took time to do little thinks like cover their shoes, or take them off before entering. Even though I have hardwood floors, it was nice to see.
Robin “W” Braesicke
It was good until someone at the shop ordered the wrong water heater...little delay....they had problems wiring the hot water heater.... The work they did was top notch from what I can see. I was glad that they made sure that it was wired correctly, they took their time and did the job right the first time...will post any follow-up if necessary... The guys were polite, worked hard, got the job done...thanks guys I didn't want to stay in a motel a second night...Happy New Year...lol
To keep your water heater running smoothly in Hartsville, it’s a good idea to flush the tank once a year to clear out sediment, especially if your area has hard water. Check the pressure relief valve, inspect for rust or leaks, and make sure the thermostat is set to a safe temperature (usually around 120°F). Regular maintenance helps extend the life of your unit and keeps your hot water flowing efficiently. For peace of mind, consider scheduling a professional inspection with a local plumber.
If your water pressure suddenly drops or only affects certain fixtures in your Hartsville home, it could be a sign of a clogged pipe, leak, or a problem with your water supply. Try cleaning faucet aerators first, but if the issue persists, it’s best to call a licensed plumber in Hartsville to diagnose and fix the problem before it gets worse.
We are available 24/7 to take your call for emergencies. Our appointment hours are listed above.
For most homes in Hartsville, scheduling professional drain cleaning once a year helps prevent clogs, odors, and costly backups. If your property has older pipes, large trees nearby, or frequent slow drains, you may need service more often. Regular maintenance keeps your plumbing flowing smoothly and protects your home from unexpected issues.For most homes in Hartsville, scheduling professional drain cleaning once a year helps prevent clogs, odors, and costly backups. If your property has older pipes, large trees nearby, or frequent slow drains, you may need service more often. Regular maintenance keeps your plumbing flowing smoothly and protects your home from unexpected issues.
We work built relationships with several lenders to ensure our customers are able to restore functionality in their homes. Ask your technician about your financing options.
Yes! Upgrading to low-flow toilets, water-saving showerheads, and high-efficiency faucets can significantly reduce water use in your Hartsville home. You can also install smart leak detectors and tankless water heaters for added efficiency. A local plumber can recommend the best options based on your home’s setup and water usage habits.
Older homes in Hartsville often face plumbing issues like corroded or outdated pipes, low water pressure, and frequent leaks. You might also encounter problems with old fixtures, sewer line deterioration, or poor drainage. A professional inspection can help identify hidden issues and recommend upgrades to keep your plumbing system safe and efficient.
To get your plumbing ready for winter in Hartsville, start by insulating exposed pipes, especially in unheated areas like basements and garages. Disconnect outdoor hoses, shut off exterior water lines, and check your water heater for optimal performance. It’s also smart to know where your main shut-off valve is in case of a frozen pipe emergency.
Signs of a damaged sewer line in your home include frequent drain clogs, foul odors, soggy spots in your yard, and gurgling sounds from your toilets or drains.
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